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Can't download DLC


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2 réponses à ce sujet

#1
magodesky

magodesky
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Hi. I got the collector's edition, which was supposed to include the "From Ashes" DLC.  There's a card inside saying, "Enter the code below in Origin to unlock."  But there's no apparent space in Origin in which to enter the code.  I tried clicking on the "Downloadable Content" button in the game menu, and it just takes me to a page to buy the DLC, which I don't want to do because I'm supposed to already have it.  So I checked the help center, and it says that there is a button to download the DLC if I click on the information button under the game.  So I clicked on that, but no such button appears for the DLC.  The only items listed there are "Mass Effect 3 Soundtrack" and "N7 Collector's Edition Materials."  Does anyone know how to fix this?

#2
RaenImrahl

RaenImrahl
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Load up Origin. Click on the little "gear" icon and select "Redeem a Product Code". That's what I had to do for some of my DLC (pre-order bonuses).

#3
magodesky

magodesky
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Ah. That did the trick. For some reason, the gear icon wasn't doing anything when I clicked on it before, but it seems to be working now. Thanks, RaenImrahl!