224 réponses à ce sujet

[Rickin10]

I have a feeling those who were looking for their new game supplier after the game fiasco will be flooding to the wonderful shopto. Seems they've used this as a great opportunity to deliver.

[Almostgfx]

If its not dispatched before 3pm i think were all pretty much looking at Saturday

[dangermouseuk78]

I just got the fabled email Play has Dispatched my copy.

[Ajwol Semreth]

Almostgfx wrote...

If its not dispatched before 3pm i think were all pretty much looking at Saturday

I think we are looking at Saturday now, regardless. I'm sure the first post cut off is sometime between 11-1.

[Chaia]

Rickin10 wrote...

I have a feeling those who were looking for their new game supplier after the game fiasco will be flooding to the wonderful shopto. Seems they've used this as a great opportunity to deliver.

Indeed, I've never used them before so I was unsure about them back during the great rush to re-preorder, wish I did use them now.

[Welsh Inferno]

dangermouseuk78 wrote...

I just got the fabled email Play has Dispatched my copy.

Lucky you. Mine has been "processing in Warehouse" for the past four days.

[dangermouseuk78]

Welsh Inferno wrote...

dangermouseuk78 wrote...

I just got the fabled email Play has Dispatched my copy.

Lucky you. Mine has been "processing in Warehouse" for the past four days.

Tell me about it They took payment for mine Monday Afternoon, id been kinda peed off  if loads of folk were getting theres posted before me lol

Modifié par dangermouseuk78, 07 mars 2012 - 12:52 .

[Soriah]

well mine is still on processing in warehouse, I also have the game guide ordered as i wanted the full CE experience and i put that on a seperate order and it was on processing in warehouse til just now where it changed to dispatched and yet the dispatch date was yesterday so it seems theres something of a delay in the site updating on the order info.

[Immortal fish]

Mine's been "processing in warehouse" since Saturday... and because of all the issues in the UK im paranoid there's going to be a supply issue. So i'm checking constantly just to make sure nothings gone wrong.

[rooky91]

Emailed them this morning saying I was worried the game would be late as its yet to be dispatched. This is their reply:

"Dear Mr. -----,

Thank you for your email.

We are sorry to hear that your order for Mass Effect 3: N7 Collector's Edition has not been dispatched yet.

This product is due for release on 09/03/12. It is currently in stock and being packed. This should be dispatched to you on the release date. You will receive an email to confirm it has been posted.

Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.

Kind regards,

Customer Support Team
Play.com "

Not sure what the mean by dispatched "on" release date but if so I'm a little pissed off.

[Soriah]

well i called them to ask why its stuck on processing in warehouse and all i got told was it should be dispatched at some point today or early tomorrow.....i then pointed out that preordering anything doesnt give us a chance to pick express delivery and all i got told was all preorders are sent out to arrive on or before the release date so to expect my order soon.

cant they give straight answers like a definate date on when its gonna be dispatched and why cant they let us choose special delivery so we can track the order.

[Turran]

Oh.. So they are sending it into the post on release? Or are they trying to get it to us for release? Because I have the same problem about it still being in the warehouse and I am constantly checking it's progress on the site.

[Almostgfx]

Yea im getting annoyed with this now too. Money has been taken but its been processing since monday and i too am constantly checking this and emails. Ugh!

[Vengeful Nature]

Amazon guarantee delivery on release day if you choose first class, which is a couple of quid more, but totally worth it considering the last couple of times I've ordered from them, I've got the game on the day before release.

Don't really care about pre-order bonuses.

[StuDevo]

Mine still says processing although they charged my card already. Hopefully they dispatch today

[MadRabbit999]

First I order it from GAME, and it gets cancelled, then I order it from Play, and there is a good chance it won't arrive in time... I am so flippin tired of this.

And some wonders why people are loosing their jobs, with this kind of crappy service no wonder people stop buying, that's 2 place I won't order ever again (That is, if it doesn't arrive for Friday).

[blu42]

Ajwol Semreth wrote...

BobSmith101 wrote...

Did you check expidited delivery ? Which costs extra.

Play.com don't have different delivery options.

Oh yes they do!

My copy is still in the warehouse as well but I picked the free delivery because I won't be able to play the game before Monday anyway.
If you didn't choose first class then it will be dispatched tomorrow for delivery in 3-5 working days.

Modifié par blu42, 07 mars 2012 - 01:54 .

[Tasker]

This is just frelling garbage.

Now I remember why I stopped using Play in the first place.

I had hoped that after their buyout they might have goten their act together but nope, doesn't look like it.

[SlyDarkStar]

blu42 wrote...

Ajwol Semreth wrote...

BobSmith101 wrote...

Did you check expidited delivery ? Which costs extra.

Play.com don't have different delivery options.

Oh yes they do!

My copy is still in the warehouse as well but I picked the free delivery because I won't be able to play the game before Monday anyway.
If you didn't choose first class then it will be dispatched tomorrow for delivery in 3-5 working days.

I'm guessing they don't offer the option if it's a pre-order as I looked and couldn't find another option as well. GAME started doing this aswell recently.<_<

[Soriah]

blu42 wrote...

Ajwol Semreth wrote...

BobSmith101 wrote...

Did you check expidited delivery ? Which costs extra.

Play.com don't have different delivery options.

Oh yes they do!

My copy is still in the warehouse as well but I picked the free delivery because I won't be able to play the game before Monday anyway.
If you didn't choose first class then it will be dispatched tomorrow for delivery in 3-5 working days.

No they dont for preorders....you will find when preordering all you get the the standard free delivery option.

I even called them right after ordering and asked them if i could upgrade delivery to express and they told me all preorder are the same delivery as they aim to dispatch for release date no matter what.

[blu42]

@Soriah You are correct. The option isn't given for pre-orders, Ive just checked.

[rooky91]

HELL YES, Dispatched just now. 2:02!

EDIT: The weird part is this.

"Dispatched 06 March 2012"

Thats what it says.

Modifié par rooky91, 07 mars 2012 - 02:05 .

[AndyB]

Be wary of Play.com

For some reason everything they send out takes a lot longer than most places. Their dispatch time is woeful.

I ordered 800 MS Points (which promised 24 hour delivery as it was in stock) on 1st March and I've received it today, in fact about an hour ago AFTER the postman has been via a courier? I didn't pay for the courier but it still came by one.

So odd.

But yes, it was "Processing in the Warehouse" from about 30 minutes after I ordered and paid for it and was dispatched yesterday.

Try ShopTo..There was a note on the order page stating EA had said they cannot send out ME3 before 7th March...I found out they dispatched my order at 9am this morning, sent me a text and email confirming it...now that's service.

Modifié par AndyB, 07 mars 2012 - 02:08 .

[StuDevo]

rooky91 wrote...

HELL YES, Dispatched just now. 2:02!

EDIT: The weird part is this.

"Dispatched 06 March 2012"

Thats what it says.

Lucky you. Hopefully i get confirmation of dispatch soon as well.

[Almostgfx]

yea hope mine gets dispatched too.

If i don't get it by friday play.com have lost any future purchases from me