41 réponses à ce sujet

[hectors_vector_]

tried creating a new administrator account. didn't work. i am starting to run out of options here.

but i second the notion that the phones are WAY better than the online help.

[hectors_vector_]

to be clear here in case there are moderators reading:
i have tried talking to ea help over and over and over again. i am trying every single thing they tell me to do and i have spent well over 16 hours doing all of these things. yet i get the same awc.dll module causing the error
every.
single.
time.

i can't understand why this can't be fixed, and as overly dramatic as it sounds, i feel like am going through some of the stages of grief (denial, anger, bargaining, & depression) but i don't think i will make it to acceptance. i am a die-hard fan of this series, and this is killing me.

Modifié par hectors_vector_, 09 mars 2012 - 03:04 .

[AdamEA]

Can you look at this thread and see on the EA forums and see if this fixes your issue: http://forum.ea.com/...0.page#20699224

Please see issue #6

Modifié par AdamEA, 09 mars 2012 - 03:20 .

[hectors_vector_]

*chorus of angels*

yes! yes! a thousand times yes!
AdamEA,
thank you.
that has to be new, because i've been to that page before and not seen this particular fix.
thank you so much.

[EA_Offspring]

Hey hectors_vector_, I'm glad to hear this fixed your issue for you. Let us know if you run into any additional issues.

hectors_vector_ wrote...

*chorus of angels*

yes! yes! a thousand times yes!
AdamEA,
thank you.
that has to be new, because i've been to that page before and not seen this particular fix.
thank you so much.

[Gorthor]

EA_Offspring wrote...

Hey hectors_vector_, I'm glad to hear this fixed your issue for you. Let us know if you run into any additional issues.

hectors_vector_ wrote...

*chorus of angels*

yes! yes! a thousand times yes!
AdamEA,
thank you.
that has to be new, because i've been to that page before and not seen this particular fix.
thank you so much.

Are you guys aware of or working on a very similar problem, except relating to EACore.dll?

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect3.exe
  Application Version:    1.1.5427.4
  Application Timestamp:    4f46d052
  Fault Module Name:    EACore.dll
  Fault Module Version:    3.2.4.6
  Fault Module Timestamp:    4ee2517f
  Exception Code:    c0000094
  Exception Offset:    001a6ecb
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

[AdamEA]

Gorthor wrote...

EA_Offspring wrote...

Hey hectors_vector_, I'm glad to hear this fixed your issue for you. Let us know if you run into any additional issues.

hectors_vector_ wrote...

*chorus of angels*

yes! yes! a thousand times yes!
AdamEA,
thank you.
that has to be new, because i've been to that page before and not seen this particular fix.
thank you so much.

Are you guys aware of or working on a very similar problem, except relating to EACore.dll?

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect3.exe
  Application Version:    1.1.5427.4
  Application Timestamp:    4f46d052
  Fault Module Name:    EACore.dll
  Fault Module Version:    3.2.4.6
  Fault Module Timestamp:    4ee2517f
  Exception Code:    c0000094
  Exception Offset:    001a6ecb
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Gorthor,

The fix above did not work?

[Gorthor]

AdamEA wrote...

Gorthor wrote...

EA_Offspring wrote...

Hey hectors_vector_, I'm glad to hear this fixed your issue for you. Let us know if you run into any additional issues.

hectors_vector_ wrote...

*chorus of angels*

yes! yes! a thousand times yes!
AdamEA,
thank you.
that has to be new, because i've been to that page before and not seen this particular fix.
thank you so much.

Are you guys aware of or working on a very similar problem, except relating to EACore.dll?

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect3.exe
  Application Version:    1.1.5427.4
  Application Timestamp:    4f46d052
  Fault Module Name:    EACore.dll
  Fault Module Version:    3.2.4.6
  Fault Module Timestamp:    4ee2517f
  Exception Code:    c0000094
  Exception Offset:    001a6ecb
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Gorthor,

The fix above did not work?

No, it did not, unfortunately. I've been rendered unable to play the game yet due to that error.

[hectors_vector_]

just stating this has continued to work.
imported character,
single player,
multiplayer,
DLC are all great.

curious if others with the awc.dll issues were fixed too?
hope yours gets resolved gorthor!

[Forgomoth]

I was hoping this awc.dll thing would fix my problem (made a thread for it, http://social.biowar...4/index/9717259) ... but no, I have to go and be all unique.

[Gorthor]

Thanks, Vector. Have fun, hope I can join you soon.

[Gorthor]

Tried reinstalling, tried running in compatibility mode with various setups, tried running as admin, tried all the things the guys on the phone told me.

Said my case will be given to the "expert team" to see what they can do about it, and if not, straight to Bioware themselves.

Just disappointing.

[Zaidra]

This is freaking driving me crazy. I can't play it either. I got to play it once somehow by downloading something somebody else directed me towards.
(this) crashfixes.com/fixing-mass-effect-3-crashes-errors-freezing-lagging-import-saves-poor-fps-black-screen-no-sound-desktop-crash-direct-x-error/

unfortunately that only worked once, and now I'm back to square one. I tried the link posted before, and that didn't seem to do anything. I don't even think it succeeded in updating origin. So now I"m stuck waiting like Gorthor.

seriously bioware, these guys are right. We payed $80 bucks for this game, we should at least be able to play it.

Modifié par Zaidra, 10 mars 2012 - 02:15 .

[Lornath]

You folks try this solution? http://social.biowar...index/9671154/1

Although this might be a slightly different issue, since the crashing module seems to be:

 C:\\Windows\\WinSxS\\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\\MSVCR90.dll

Modifié par Lornath, 10 mars 2012 - 03:06 .

[Zaidra]

Okay, so as far as I can tell, it some kind of origin problem (as stated earlier by the bioware people)

i tried their little update thing again, and this time it worked... kind of...

the game will only start up correctly part of the time. I sometimes have to try it three or four times to make it work. It seems to work the best if I exit origin, then open it and start up the game as fast as possible.

Also, if you close origin while the game is still starting up, it will crash the game as well.

Modifié par Zaidra, 10 mars 2012 - 06:49 .

[ANTI_Skaarah]

I have tried every single fix in every permutation. No change.
Problem Event Name: APPCRASH
Application Name: MassEffect3.exe
Application Version: 1.1.5427.4
Application Timestamp: 4f46d052
Fault Module Name: awc.dll
Fault Module Version: 3.2.4.6
Fault Module Timestamp: 4ee2521d
Exception Code: c0000005
Exception Offset: 000806b7

[ANTI_Skaarah]

Debug:
Unhandled exception at 0x400806b7 in MassEffect3.exe: 0xC0000005: Access violation reading location 0x041ba000.

Callstack:
> awc.dll!400806b7()
awc.dll!400040f5()
awc.dll!4007d29e()
awc.dll!40001ca9()
kernel32.dll!764a14d1()
awc.dll!4009b72e()
awc.dll!40001670()
awc.dll!40004e78()
ntdll.dll!7784e687()
ntdll.dll!77850368()
ntdll.dll!778501f2()
KernelBase.dll!766d143f()
MassEffect3.exe!01b1158f()
ntdll.dll!7783f982()
kernel32.dll!764a2642()
kernel32.dll!764a66e1()
kernel32.dll!764a28e5()
ntdll.dll!7785fa10()
ntdll.dll!7785b462()
ntdll.dll!7785b3e5()
ntdll.dll!77859f15()