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Bug Report: Black screen at Citadel, Holding Area, help!


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94 réponses à ce sujet

#1
sangy

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Everytime I go to the Dock Holding Area in the Citadel my screen goes totally black.  I can still hear stuff in the background but no image appears.  Anyone else having this problem on the PS3?

Please tell me there is a fix for this.

Image IPB

Modifié par sangy, 07 mars 2012 - 05:01 .


#2
TheJLC

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Yup. Ps3 completely freezes.

#3
starscreamerx31

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Yep i get the same issue. Hopefully bioware is aware and working on something now

#4
goodventure

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I have the same problem! I'm supposed to go there to talk to Sayn but the black screen just doesn't go away.

*edit: I found a solution! Try to access the Holding Area from the Normandy instead of the elevator (when that woman asks you where in the Citadel you want to dock, pick the refugee camp.)

I got in with no problem and was able to continue my quest. I just couldn't access the holding area directly from the presidium commons.

Modifié par goodventure, 07 mars 2012 - 09:59 .


#5
sangy

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Yeah, I caught this on another thread after I posted. Thank goodness for the work around, otherwise I would have been seriously bummed out. I do hope they fix it anyways though, it's annoying.

#6
Fenton

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I had that a few times last nite. What I did was not went directly to the holding area instead went to the hospital than the holding area. I did finsih the side mission last nite. It's a pretty good one too in my mind.

#7
Casper

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same problem, thanks Goodventure for the work around, it worked for me. It's a pity that nobody anymore releases polished games. The good old days are gone I guess.

#8
Tyrellan

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Ok, thought it was just me - same thing happens. I'll give the hospital -> holding area a try shortly....

#9
Browneye_Vamp84

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It happens off and on. I save it EVERY time before I get on. >.> and when it freezes...I restart from my last save.  <_<

Modifié par Browneye_Vamp84, 10 mars 2012 - 06:39 .


#10
DarthSliver

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Yeah same thing happens to me, just glad the ps3 doesnt count it as a hard restart when i take the disc out and put it back in lol. Encountered that today for the first time too

#11
hideo_sakaguchi

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Phew. Thank God for this thread. I was having a similar issue only I was trying to access the Purgatory bar. I was at the Embassies and when I would select the Purgatory I would get a black screen and nothing else (this happened three times). I was able to go to the Hospital first and than go to Purgatory.

I hope Bioware fixes this in a patch (although I guess I'm still waiting for DA 2 to be 'fixed' too :P). Nothing major now that I know a work-around but I was getting worried there. So far Mass Effect 3 is a great game though.

#12
Mark of the Dragon

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Same problem here! Please fix this Bioware

#13
ryanwm1

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I found that hitting the playstation button and pulling up the XMB as soon as you see the loading screen allows it to get through without freezing.

#14
Raizo

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Yeah, I went to the Citadel after getting the new Primarch from the Turian Moon and now I find I can't get back to the Normandy because the game keeps freezing/crashing on me everytime I try and get back to the Docking area.

#15
carlmacky

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 Going to the holding area/refugee center through the docking officer worked for me. The problem was on my second playthtough when I went to all other areas of the citadel and accepted missions before going to the refugee center. Since I hadn't gone to the refugee center, the option to go there through the docking officer is not yet available. So now I'm completely locked out of the refugee center. Everytime I try to go there through the elevator, the game freezes and since I hadn't gone there before, I can't use the docking officer. 

If anyone else is starting a new game, try going to the holding area first before doing anything else. I hope this gets patched soon. Bioware, please prioritize this. Faces are not as important as not being able to access certain parts of the game. 

#16
Sanjuro Kuwabatake

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I'm also experiencing this. The workarounds work, especially "ground transport from Docking Control," but I worry about the possibility that it might affect missions with time limits.

Can plz haz Bioware fix plz? Kthxbai!

#17
tiger-tron

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This happened to me once.

#18
BNB42

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Just happened to me last night.

#19
Ranger_Ryu

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Happened to me too before......2nd issue I've had today first one was the game fully crashed and when I restarted the PS3, the PS3 had to check system files cause it never turned off properly appartenly.............was no hard drive loading light on at the time,odd.

#20
BDG420

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it happens to me all the time and i cant access that area at all and the option isn't there when i dock the nomandy.

#21
syrenpan

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And another voice added to the list. Same problem from anywhere within the Citadel to the Holding Area via the elevator results in black screen. Sound audible but no visual. In fact, I can't even quit the game, or restart from the controller, I have to restart manually every time.

Thanks for the workaround and I'm very much looking forward to the next patch, Bioware team. ^_^

#22
BDG420

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*bump*

#23
swordmalice

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Just experienced this. Tried to access Loading Bays D2 from Presidium Commons and I got the black screen with background noise. Annoying, to say the least.

#24
Generalputra

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yeah.. I also experience the same!

#25
Tyrellan

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1.02 doesn't fix this :(