I have been in chat with three technical supporters and on the phone with another. I have exhausted just about every troubleshooting method in the book. I think the problem might be a 32bit/ 64 bit compatibility issue. If so, how do I fix it? if not, has anyone else come up with a solution?
Origin (EA) is no longer running. Mass Effect 3 will now close.
Débuté par
frothyexponent
, mars 07 2012 05:31
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#2
Posté 07 mars 2012 - 06:10
MrCorvin
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You have to run Origin with Mass Effect. If you close Origin Mass Effect will not run. Unless you are saying Origin stops running on it's own and you aren't closing Origin.
#3
Posté 07 mars 2012 - 06:24
JacekRing
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Yea Origin is required. It's their DRM software, this game requires an internet connection. You can not play offline (at least I don't think you can).
Also check firewall settings to make sure mass effect 3 is not being blocked and Origin is not being blocked.
If Origin is crashing, attempt re-install of Origin not the game.
Also check firewall settings to make sure mass effect 3 is not being blocked and Origin is not being blocked.
If Origin is crashing, attempt re-install of Origin not the game.
#4
Posté 07 mars 2012 - 07:19
Mycrus Ironfist
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turn off firewall
download the origin client install - set it to run via compatibility mode...
once install is finished set the origin shortcut to run via compatibility mode as well...
the game itself does not need to run in compatibility mode
download the origin client install - set it to run via compatibility mode...
once install is finished set the origin shortcut to run via compatibility mode as well...
the game itself does not need to run in compatibility mode
#5
Posté 07 mars 2012 - 07:39
DAObermeyer
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Mycrus, I have adjusted the compatibility mode but still having the same issue also. As for Jacek's comment about the firewall, I tried it also with the firewall off and still the same result.
#6
Posté 07 mars 2012 - 08:16
JacekRing
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are you running peer block or peer guardian? It can block EA server ip addresses...
#7
Posté 07 mars 2012 - 09:16
frothyexponent
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I have disabled firewalls around origin and me3 already, and I launch me3 through my games on my origin account. Only one version of origin is running when I launch, I have reinstalled everything multiple times. The error occurs infront of the main load-up page (the one that says "Press any key to continue").
#8
Posté 07 mars 2012 - 10:02
frothyexponent
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I don't know if this is significant, but I don't have {EF7E931D-DC84-471B-8DB6-A83358095474} anywhere I can find. Is this a significant file that I need. If so, how can I get it?
#9
Posté 07 mars 2012 - 10:35
DenisN
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I have this same problem everyone keeps saying 'make sure origin is running' when for most people with this problem it is.
#10
Posté 07 mars 2012 - 11:05
DenisN
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Okay. may have a solution; Open up a command prompt in windows and run it as an administrator. then browse your way to the origin folder through the magic of DOS commands.
use cd.. if you need to get back to the root of the drive
then cd foldername (cd program files for example)
once you work your way into the origin folder type "origin /register" restart your computer, and then try ME3 again. (this worked for a friend)
if it didn't work, do what I did.; download the origin client installer, close origin completely, run the installer and have it install origin into the same folder it's in right now. Reboot,
If it worked, awesome for you, if not then I'm not sure my friend
use cd.. if you need to get back to the root of the drive
then cd foldername (cd program files for example)
once you work your way into the origin folder type "origin /register" restart your computer, and then try ME3 again. (this worked for a friend)
if it didn't work, do what I did.; download the origin client installer, close origin completely, run the installer and have it install origin into the same folder it's in right now. Reboot,
If it worked, awesome for you, if not then I'm not sure my friend
#11
Posté 07 mars 2012 - 11:10
frothyexponent
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could you explain that with slightly more detail please? I would really appreciate it
#12
Posté 07 mars 2012 - 11:15
frothyexponent
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and I don't have the cd for it, I downloaded it off of Origin
#13
Posté 08 mars 2012 - 05:07
Platysoma
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I have the same problem. I was able to play the game initially,but then I noticed I didnt install my extra content yet. So I closed the game and downloaded the content, ever since I´ve been unable to play. Always the same message, I tab back out and what do I see running perfectly? You guessed it ORIGINS. I am REALY started to hate that programme, it gives me so much trouble every time
#14
Posté 08 mars 2012 - 05:08
Platysoma
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No Idea if there is any relation between the collectors edition footage and the error, just pointing it out
#15
Posté 08 mars 2012 - 05:09
Platysoma
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Iam gonna reinstall Origins, I'll let you know.
#16
Posté 08 mars 2012 - 05:40
jaytheray97
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im getting this too it seems like the software goes blank at some point during the load up cause im logged in. i have the collectors edit. mine was working fine as well tuesday night and i was able to get to lvl 4 this is very odd.
#17
Posté 08 mars 2012 - 08:39
smargh1015
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i have the same problem. i really hope we can get a good fix soon, this is driving my crazy
#18
Posté 08 mars 2012 - 08:56
frothyexponent
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Denis Nickoleff wrote...
Okay. may have a solution; Open up a command prompt in windows and run it as an administrator. then browse your way to the origin folder through the magic of DOS commands.
use cd.. if you need to get back to the root of the drive
then cd foldername (cd program files for example)
once you work your way into the origin folder type "origin /register" restart your computer, and then try ME3 again. (this worked for a friend)
if it didn't work, do what I did.; download the origin client installer, close origin completely, run the installer and have it install origin into the same folder it's in right now. Reboot,
If it worked, awesome for you, if not then I'm not sure my friend
How do you do this? and can it be done without a cd?
#19
Posté 09 mars 2012 - 07:11
DAObermeyer
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Frothyexponent he is not referring to an actual CD it is a command to run. I will try to simplfy it for you...
1) Know where the Origin program is installed. (default it is C:\\Program Files (x86)\\Origin
2) Goto Start/Programs/Accessories
2a) right click on command prompt and select "Run as Administrator"
3) type "cd c:\\Program Files (x86)\\Origin" (or whatever directory it is in)
3a) Please note that if it is installed on a different drive, you will need to type in the drive letter followed by a colon. Example is mine is stored on the D Drive. "D:"
4) once you are in the correct drive and folder that the origin.exe program is located type in "origin /register"
Please note do not type in the quotation marks. I hope that is a better explaination for you.
OB
1) Know where the Origin program is installed. (default it is C:\\Program Files (x86)\\Origin
2) Goto Start/Programs/Accessories
2a) right click on command prompt and select "Run as Administrator"
3) type "cd c:\\Program Files (x86)\\Origin" (or whatever directory it is in)
3a) Please note that if it is installed on a different drive, you will need to type in the drive letter followed by a colon. Example is mine is stored on the D Drive. "D:"
4) once you are in the correct drive and folder that the origin.exe program is located type in "origin /register"
Please note do not type in the quotation marks. I hope that is a better explaination for you.
OB
Modifié par DAObermeyer, 09 mars 2012 - 07:11 .
#20
Posté 09 mars 2012 - 09:46
smargh1015
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what is this supposed to do, it didnt help for me. i got the same message
Modifié par smargh1015, 10 mars 2012 - 12:54 .
#21
Posté 10 mars 2012 - 01:13
DAObermeyer
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Honestly I tried it and it still didn't work for me. I was just giving in structions for what Frothyexponent was asking about.
The odd thing is it works perfectly fine on my laptop but not the desktop...
The odd thing is it works perfectly fine on my laptop but not the desktop...
#22
Guest_Prince_Valiant_*
Posté 10 mars 2012 - 01:14
Guest_Prince_Valiant_*
Guest_Prince_Valiant_*
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The same is happened to me as well. It was very annoying.
#23
Posté 10 mars 2012 - 11:36
MereBytes
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Tried everything and I'm having the same problem as you guys.
#24
Posté 11 mars 2012 - 10:13
ZGab25
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I installed all needed items but can't play yet cause the same error message is displayed on "touch a button' screen (Collector version too on Seven 64bits).
Desperating note : I had such problems with Cerberus Network at start of Mass Effect 2 ...
Desperating note : I had such problems with Cerberus Network at start of Mass Effect 2 ...
#25
Posté 11 mars 2012 - 06:40
Linglere
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Same thing here. I had Origin installed for months after installing Win7 (to enable me to download a playable copy of ME1, since the disc version doesn't work with Win7), but I have since uninstalled and re-installed the program a half dozen times to try and figure out how/why the game seems to think the program isn't running. So far, the conclusion I have come to is Origin = Bioware/EA's weakest link. Call me crazy, but this is the worst set of launch bugs and hack-job program planning I have seen on a game - ANY game.
