21 réponses à ce sujet

[TheJLC]

The sidequest Citadel: Hannar diplomat is bugged. The quest does not recognize that I activated the terminals and still asks that I activate the one in the Embassy. I loaded an old file, and restarted the quest, and it did not recognize the other terminals.

[Palaven]

I had a problem as well with this quest, though a little different. The quest continues fine and is normal until the second terminal (at the docks w/ refugees).

It appears on my map, but I'm not getting the diamond/arrow pointing it out. I go to access it, but the selection option doesn't appear. Instead, I get the door in the room behind if, which of course is inaccessible. 

The save file that this is happening on is one that has ME2 import data. I don't know if that affects anything or not, but something to note.

Modifié par Palaven, 07 mars 2012 - 09:42 .

[TheJLC]

Tried again, and I'm now having the same problem as you. The second terminal is shown on the map, but i cannot activate it.

[tardis_type_40]

Having the exact same problem -- stuck on the second terminal on the holding deck, which was a force of will to access in the first place because of the hard crash caused by the black screen that comes up when trying to load the level.

I've read on the Gamespot forum that some people can get this to clear up by doing the academy side quest, when they come back the terminal is suddenly active. I'm going to try that tomorrow I suppose.

[darknightlee]

Tried the Academy side quest already and went back, and it didn't work for me. So I take it, it's a YMMV X_X.

[ChipperVA]

Same here. I believe it's happening across all systems. Hopefully, this gets fixed soon. I accessed the first terminal. But can't access the second, it shows up on my map, but their's no icon to let me select it.

[draft12]

ChipperVA wrote...

Same here. I believe it's happening across all systems. Hopefully, this gets fixed soon. I accessed the first terminal. But can't access the second, it shows up on my map, but their's no icon to let me select it.

same here. pls get it fixed soon. wan to see kasmui showing up in my alliance list

[darknightlee]

this is pathetic of Bioware and EA. Game not registering as CE, Crashes/Freezing, and side quest glitching and still no comment from EA or Bioware.

[medusa_hair]

I had no problem doing this quest but I did not leave the Citadel prior to completion.

HOWEVER - My son tried to do it - he checked the first terminal then left the Citadel, now he can't finish the quest. 
The terminal in the dock holding area is not marked on the map, and when you walk by it, you can't interact with it. Hope this can be fixed - it's disappointing because we like Kasumi. You should be able to go and do a few other things and come back. Up to a certain point anyway. We are using PS3 by the way.

Modifié par medusa_hair, 09 mars 2012 - 04:39 .

[ndavid0007]

I also am having problems with the quest, I got the first terminal done and the 2nd is in the docks with the refugees and I walked around the whole place looking for it and then just went to another floor and tried to go back to the dock and I got the black screen of death, had to restart the whole game ;[

[TheWintendoHii]

Having the exact same problem, I went to the Spector Offices to enable the transaction data but I can't interact with the terminals even though they show up on the map. This needs a patch asap, really ruining my experience with this game.

Modifié par TheWintendoHii, 09 mars 2012 - 07:07 .

[tardis_type_40]

Did the biotic school quest and went back. No dice. I guess I'll just keep checking back. I'm going to try and advance the story slowly, so I don't blow past the fail point (when Priority: Citadel II starts, you can't complete this quest).

[darknightlee]

Got a response back from EA Help Support:

Thank you for contacting Electronic Arts.

I appreciate your interest in
Mass Effect 3 and assure you that I will try my best to resolve this crashing
and black screen issue.

You need to clear your PS3 cache and delete the
save game files.

Clear Cache PS 3

There may be some corrupt files
on your system. Let’s try to delete these files by following the steps below: 1.
Press the PS button on the controller to enter the PLAYSTATION 3 XBM
(XrossMediaBar). 2. Select the Game tab. 3. Select the Game Data Utility and
press the X button. 4. Select your game 5. Find and delete all the files
listed.

Delete game save files PS 3

This issue can also be
caused due to corrupt game save files, please follow the below given steps to
delete your game save files: 1. Press the PS button on the controller to enter
the PLAYSTATION 3 XBM (XrossMediaBar). 2. Select the Game tab. 3. Select the
Save Data Utility and press the X button. 4. Delete all the files related to the
game. Note: deleting your game save file would reset your offline game progress
and you would need to play the game from start.

In case of any
further questions, please feel free to get in touch with us anytime.
Alternatively, please visit us at www.help.ea.com.

****************************************************************************************************************************
Umm..yeah didn't try tried those option but what I did do was tried it on a brand new PS3 which I got for my living room to watch bluray on. I was able to complete the Hanar Diplomat Mission but, the screen still crashed on me when loading into the Docking Area anywhere in the Citadel. So EA and BioWare has still not admit to these issues. That their game is flawed and needs to be address to the masses (no pun intened ).

I do appluad to them for responding to my support ticket but apprently their solution is just generic.

Mass Defect 3...3 times the issues!

[RICEARONI14]

i have the same problem with the first terminal, when i go to the terminal i can not click on it. i also wish they made the quest lines more clear as well, it is somtimes confusing on where to go and what to do with some of these side quest, they should have better detail in the quest summary.

[Son Yokin]

Same problem here. I've advanced in the game and now I can't do the mission. Bye Kasumi :'(

[TehShinster]

Getting same problem. Fix please.

[Sadorath]

I caused this quest to break by doing the following..
A) Talk to the Specter
-Hack into the device by the Hanar Embassy
-Then go to Specter Hanar Embassy Tracking

-| OR |-

Talk to the Specter
-Then go to Specter Hanar Embassy Tracking.
-Hack into the device by the Hanar Embassy.
-Leave the citadel.

Both methods provided will break the quest.

Modifié par Sadorath, 14 mars 2012 - 05:34 .

[ruiribeiro]

Same problem here! Need the fix to proceed, please.

[LordDain]

Still broken BW, has this been acknowledged at least? (can not access first terminal)

[Dr_Swordopolis]

Also bugged, likely caused by leaving the Citadel so I could bypass the "black screen/crash" when trying to access the Holding Bay via the Presidium Commons. Very annoyed, as the last save file I had before that would make me lose 6 hours of gameplay >

[Ajx-]

This is my favorite bug. Nobody likes the Hanar anyway. And who cares about kasumi and her magic memory cube anyway. Not this one.

[Raizo]

Ajx- wrote...

This is my favorite bug. Nobody likes the Hanar anyway. And who cares about kasumi and her magic memory cube anyway. Not this one.

But it's painful knowing that you are missing out on valuable War Assets that the 'Spectre Squad' and 'The Hanar' bring to the table.


It would be nice if we got some kind of acknowledgement that Bioware are aware of the problem and they are working on a patch.

Modifié par Raizo, 24 mars 2012 - 09:54 .