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#2476
opmsucks333

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I hate you bioware

#2477
dirty console peasant

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first of all page 100!!!  FU Bioware. second of all I finally caved and did the fix. It was surprisingly easy, thanks Resante.

Modifié par Shepard Cmdr, 17 juin 2012 - 12:56 .


#2478
imwithher

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Thank you bioware. I've officially given up hope of this being fixed ever. And I will fic it myself I guess. Tho I shouldn't have to faulty product.

#2479
MrnDpty161

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Yeah I think they pretty much don't give a #@$@#$ at this point. Since its June now and pretty much they've probably had it with the ME3 dis-enfranchisement. They got their " success". 3 different color schemes and a black hole. Good god.

#2480
paratrooper117

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opmsucks333 wrote...

I hate you bioware


well said,
this forum needs a like button

#2481
Stigweird85

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I am currently in contact with xbox tweet fleet and EA

To their credit Xbox tweet fleet had several suggestions(none of them worked) but they did offer suggustions and were very quick to do so.

EA on the other hand are offering an email every other day(if that) and are now ignoring my emails.

I can't believe that the community identified a fault and a fix yet neither Xbox, Bioware or EA seem to care.

I have been a long time supporter of Bioware but if I can't even play the game I wonder if it's time to just put Bioware on the pile of Developers killed by EA.

#2482
phoenix62080

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What a scam. Thanks for taking my money. Its june on going 100+ days of nothing. Need I say more? Never again will I purchase your products, or if they are free i will just pass them up.

#2483
Siupek1991

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Resante thanks! I did the fix and everything works fine. I have my profile , my saves even achievments! Just like before black screen! THANKS! :*

I wait 95 days for fix from Bioware... finally I decided to do Resante fix. Thanks again Resante! Bioware go to the hell!

#2484
Resante

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bigstig wrote...
I wonder if it's time to just put Bioware on the pile of Developers killed by EA.


IMO this is a major reason why EA won that "Most Hated" award. It has always seemed like when EA got their hooks into a dev things went downhill, they started nickel and diming for DLC, and a lot of EA's own franchises have gotten stagnant or changed what made them good in the first place. I don't know how much of this particular we can blame on EA but I'd think that they could lend their "expertise" to their developers and help fix problems like this.

#2485
Resante

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No problem Siupek ^^, glad you can play again.

#2486
dirty console peasant

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When I did the fix, all of my in game settings reverted to original. I was wondering if that was supposed to happen.

#2487
Stigweird85

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FWIW I just recieved the

It seems this issue is more complex blah blah blah, I am escalating it to a higher tier.

I have asked for an ETA and cited that the issue has been ongoing since release.

If Bioware and Microsoft cannot do the fix then I will have to do the fix myself. I've played by their rules thus far and gotten nowhere.

#2488
Resante

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Why does it sounds like whoever you talked to doesn't know this is a known issue... Unless they are completely incompetent, BW should have alerted their and EA's support by now and their drones shouldn't be flipping through their script looking for an answer to this problem.

#2489
Mr crypto

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Hey I know this sounds like a late response but I had this problem for months and no help, you guys are basically describing my problem as well. If you fixed your problem please help !

#2490
Resante

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Mr crypto wrote...

Hey I know this sounds like a late response but I had this problem for months and no help, you guys are basically describing my problem as well. If you fixed your problem please help !


Start here, if your issue is the same as ours you CAN fix it: http://social.biowar...scussion/21081/

#2491
DemGeth

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Well of course i just HAD to get in on the 100th page

#2492
Hyperionyht

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Just got the Black Hole for the second time. Checked the board to see if BW had a fix yet. Needn't have bothered. Did Resante's fix again and works beautifully. (Thanks again, you wonderful, anonymous gentleman!--the only person in existence able to make this multimillion-dollar budget game playable!)

Here's why I think this problem hasn't been fixed and will never be: achievements. Sony and Microsoft take these imaginary e-badges extremely seriously, and the only way to fix the BSoD is to delete the corrupted settings data values within one's profile. In order to fix this via a patch, BW would have to make every user download and apply it, due to the nature of its distribution system (presuming that a simple patch could both fix everything and prevent it from ever happening again--something I seriously doubt). A side effect of this fix is losing all progress for achievements, the data for which is stored by BW, in their infinite wisdom, in the corrupted directory. Think of how bad EA/BW's press is now, then add every twelve-year-old who just lost progress for the Insanity missions achievement and doesn't care to know why. (This is assuming Sony and MS would even approve of a patch modifying these files, another thing to seriously doubt.) In addition to the technical problems involved, fixing this issue opens the door to even more bad PR, which results in fewer subsequent sales. EA/BW has obviously chosen to cut their losses and run, ignoring the relatively few of us afflicted, often multiple times, with the bug of their own design. This is a business decision, pure and simple. They stand to lose less by not helping us than they do by helping us.

Of course, we might be able to change that.

Modifié par Hyperionyht, 19 juin 2012 - 07:14 .


#2493
dirty console peasant

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Hyperionyht wrote...

Just got the Black Hole for the second time. Checked the board to see if BW had a fix yet. Needn't have bothered. Did Resante's fix again and works beautifully. (Thanks again, you wonderful, anonymous gentleman!--the only person in existence able to make this multimillion-dollar budget game playable!)

Here's why I think this problem hasn't been fixed and will never be: achievements. Sony and Microsoft take these imaginary e-badges extremely seriously, and the only way to fix the BSoD is to delete the corrupted settings data values within one's profile. In order to fix this via a patch, BW would have to make every user download and apply it, due to the nature of its distribution system (presuming that a simple patch could both fix everything and prevent it from ever happening again--something I seriously doubt). A side effect of this fix is losing all progress for achievements, the data for which is stored by BW, in their infinite wisdom, in the corrupted directory. Think of how bad EA/BW's press is now, then add every twelve-year-old who just lost progress for the Insanity missions achievement and doesn't care to know why. (This is assuming Sony and MS would even approve of a patch modifying these files, another thing to seriously doubt.) In addition to the technical problems involved, fixing this issue opens the door to even more bad PR, which results in fewer subsequent sales. EA/BW has obviously chosen to cut their losses and run, ignoring the relatively few of us afflicted, often multiple times, with the bug of their own design. This is a business decision, pure and simple. They stand to lose less by not helping us than they do by helping us.

Of course, we might be able to change that.

they could always release it as a free DLC that only those affected would download, and if someone else downloaded it, it would be because they did not read the description and are therefore too stupid for us to care about.

#2494
nokori3byo

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100 pages. Awesome. You'd think Bioware could come up with a way to help us celebrate this momentous event...

#2495
JustinSaneV2

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Shepard Cmdr wrote...

Hyperionyht wrote...

Just got the Black Hole for the second time. Checked the board to see if BW had a fix yet. Needn't have bothered. Did Resante's fix again and works beautifully. (Thanks again, you wonderful, anonymous gentleman!--the only person in existence able to make this multimillion-dollar budget game playable!)

Here's why I think this problem hasn't been fixed and will never be: achievements. Sony and Microsoft take these imaginary e-badges extremely seriously, and the only way to fix the BSoD is to delete the corrupted settings data values within one's profile. In order to fix this via a patch, BW would have to make every user download and apply it, due to the nature of its distribution system (presuming that a simple patch could both fix everything and prevent it from ever happening again--something I seriously doubt). A side effect of this fix is losing all progress for achievements, the data for which is stored by BW, in their infinite wisdom, in the corrupted directory. Think of how bad EA/BW's press is now, then add every twelve-year-old who just lost progress for the Insanity missions achievement and doesn't care to know why. (This is assuming Sony and MS would even approve of a patch modifying these files, another thing to seriously doubt.) In addition to the technical problems involved, fixing this issue opens the door to even more bad PR, which results in fewer subsequent sales. EA/BW has obviously chosen to cut their losses and run, ignoring the relatively few of us afflicted, often multiple times, with the bug of their own design. This is a business decision, pure and simple. They stand to lose less by not helping us than they do by helping us.

Of course, we might be able to change that.

they could always release it as a free DLC that only those affected would download, and if someone else downloaded it, it would be because they did not read the description and are therefore too stupid for us to care about.

That's what they did for the Grissom Academy bug that affected Italian copies of ME3.

#2496
DemGeth

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nokori3byo wrote...

100 pages. Awesome. You'd think Bioware could come up with a way to help us celebrate this momentous event...


Yeah they are a serious business and stuff though so......

#2497
Dontjudgeme487

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I decided to get the files for the fix fore when this hits 200 pages. That will be an interesting time if its not fixed by then lol

#2498
sylar204

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My friend has a theory about how this black hole started. And there is a very quick way to find out if he is right.

Has anyone here who has the black hole NOT played the Demo?

I have played the Demo and I have it. He has not played the Demo and he doesn't have it. (and I hate him for it!)

When I got the Black hole about a two months after the game came out. I called Xbox. I spent about 3hrs and several days with them trying every thing they could think of to fix it...They directed me to EA. The first guy spent about a half hour "looking up information about this problem" He then tried to tell me to do the same things that Xbox support told me to try.... When that didn't work he hung up on me!!!!! I waited like an idiot thinking that maybe we were just disconnected. I called back after a half hour and got a different guy who told me that they knew about the problem and that they were working on it (was that really so hard to tell me?). I still can't believe that the first guy hung up on me!!! What great customer support! I want to play the game but I don't want to mess with my profile. I even got high speed internet and Xbox gold just for this game! What a good investment that turned out to be.

#2499
Word_Bearer

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It's frustrating to be sure. And I never got the demo and I've had the black screen since launch day +3. It's been horrible but playing Dragon Dogma so it's not all bad.

#2500
sylar204

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Well there goes his theory. Disproved in 20mins.