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#1451
FreezeGodzilla

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i dont like it but tomorrow im gonna try the home fix.
thank you bioware for giving me a game that has a game breaking glitch in it, and I sure love fixing your crap I find these situations very enjoyable. Also thank you for having an excellent customer service that lets us know whats going on.

#1452
opmsucks333

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Got a call from Xbox Live Support and they said its up to EA/Bioware to fix. It's messed up that I called XBOX the day after calling EA and they got back to me/helped me before Ea/Bioware. My case with them is still open and the only notes attached to it are the ones i posted to help EA. I'm starting to think I might have to go Ted Kaczynski (Just Kidding EA).

#1453
Bushido Effect

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So you didn't do the fix for yourself yet. Morlan?

#1454
Aarkaan

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desertcolt07 wrote...

id be happy with a free dlc compensation. its only been 1 day for me but i might get desperate if i have to wait another month.



Yes

#1455
opmsucks333

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Bushido Effect wrote...

So you didn't do the fix for yourself yet. Morlan?


No not yet Still feel like I'll mess somthing up. Also not my problem to Fix (Looking at you Bioware)

#1456
reekus

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ME2 isn't working for my boyfriend again, having started working two days ago. I wish it would make up its mind!

#1457
desertcolt07

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think im going to replay ME1 and ME2 while i wait for this.

#1458
krizhka

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I am going to go through the motions of checking this forsaken thread multiple times a day, numb with disbelief.

#1459
Bushido Effect

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opmsucks333 wrote...

Bushido Effect wrote...

So you didn't do the fix for yourself yet. Morlan?


No not yet Still feel like I'll mess somthing up. Also not my problem to Fix (Looking at you Bioware)


I understand.  Im just saying that when we fixed it ourselves it because we wanted to play on our own terms ASAP, if we already have the know-how.  So I did the same.  Felt good personally lol. BW, MS is just being real slow.  Its annoying.  

Considering those Grissom Italian people got their patch much faster, then proceeded to worship Ryan Warden in appreciation.  Wish we could say the same... its like talking to a wall here.

#1460
Akraix22

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Just had surgery done on my foot so I won't be able to do much other than sit on my ass playing xbox. I love you Bioware but this is ridiculous; Gonna go ahead and use resante's home fix tonight.

#1461
desertcolt07

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Akraix22 wrote...

Just had surgery done on my foot so I won't be able to do much other than sit on my ass playing xbox. I love you Bioware but this is ridiculous; Gonna go ahead and use resante's home fix tonight.

whould you mind linking this fix? i'd look myself but im having a tough time navagating on this stooopid iphone.

#1462
JustinSaneV2

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desertcolt07 wrote...

Akraix22 wrote...

Just had surgery done on my foot so I won't be able to do much other than sit on my ass playing xbox. I love you Bioware but this is ridiculous; Gonna go ahead and use resante's home fix tonight.

whould you mind linking this fix? i'd look myself but im having a tough time navagating on this stooopid iphone.

http://social.bioware.com/group/7127/discussion/21081/

#1463
hatetype

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This sucks BIOWARE!! Give us an update damn you.! You are hired to post things on this forum and right now you really suck at your job. Pretty sad you are treating us like we're in a concentration camp. Well guess what? Our ribs are showing and our hair is falling out. You've taken our money and put us in here to die

Modifié par hatetype, 04 avril 2012 - 12:35 .


#1464
Godof360

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Hello all i've finally recieved a reply back from my BBB complaint unfortunately i was not at home to receive the call but receive this email and will call them tomorrow so hopefully i'll get some sorta of information or ideas of compensation

Greetings Justin,

My name is Mylan and I am with EA Executive Customer Relations. I recently received your issue about Mass Effect 3 and I wanted to assist.

I called the number on the report but did not receive an answer. If we can speak by phone, please let me know the best day/time and phone number I can speak with you. I want to get some specifics and help go over some details.

Have a great day,

Mylan Peterson
Executive Customer Relations | Worldwide Customer Experience


ref:_00DE0IO80._500E01bTf3:ref

#1465
hatetype

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Nice!! Keep us updated bro. That's awesome

#1466
hatetype

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Godof360 wrote...

Hello all i've finally recieved a reply back from my BBB complaint unfortunately i was not at home to receive the call but receive this email and will call them tomorrow so hopefully i'll get some sorta of information or ideas of compensation

Greetings Justin,

My name is Mylan and I am with EA Executive Customer Relations. I recently received your issue about Mass Effect 3 and I wanted to assist.

I called the number on the report but did not receive an answer. If we can speak by phone, please let me know the best day/time and phone number I can speak with you. I want to get some specifics and help go over some details.

Have a great day,

Mylan Peterson
Executive Customer Relations | Worldwide Customer Experience


ref:_00DE0IO80._500E01bTf3:ref

did you contact the BBB online? I think we should all do this

#1467
Godof360

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yeah i filed a BBB complaint aswell as a FTC complaint

#1468
FreezeGodzilla

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Godof360 wrote...

Hello all i've finally recieved a reply back from my BBB complaint unfortunately i was not at home to receive the call but receive this email and will call them tomorrow so hopefully i'll get some sorta of information or ideas of compensation

Greetings Justin,

My name is Mylan and I am with EA Executive Customer Relations. I recently received your issue about Mass Effect 3 and I wanted to assist.

I called the number on the report but did not receive an answer. If we can speak by phone, please let me know the best day/time and phone number I can speak with you. I want to get some specifics and help go over some details.

Have a great day,

Mylan Peterson
Executive Customer Relations | Worldwide Customer Experience


ref:_00DE0IO80._500E01bTf3:ref

sweet good work man:happy:

#1469
FreezeGodzilla

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hey bushido effect i like your new profile pic

#1470
opmsucks333

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They really Need to give us answers. This is getting out of Hand

#1471
Bushido Effect

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FreezeGodzilla wrote...

hey bushido effect i like your new profile pic


Thanks.  Its still Thane of course, just a sexier angle lol =P.

I mentioned I'm a martial artist in real life.  And man, Kai Leng is an embarrasment to my asian blood.  I should've helped Thene and kicked the guys ass  :P

Reference: 
 

I swear each time I see Leng I shake my head... What was BW thinking?  "Your friend Thane died like a COWARD.." during boss fight.   
---Thanes not the coward here...

#1472
FreezeGodzilla

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Bushido Effect wrote...

FreezeGodzilla wrote...

hey bushido effect i like your new profile pic


Thanks.  Its still Thane of course, just a sexier angle lol =P.

I mentioned I'm a martial artist in real life.  And man, Kai Leng is an embarrasment to my asian blood.  I should've helped Thene and kicked the guys ass  :P

Reference: 
 

I swear each time I see Leng I shake my head... What was BW thinking?  "Your friend Thane died like a COWARD.." during boss fight.   
---Thanes not the coward here...

yeah thane was awsome. lol Kai was stoped by a terminaly ill Drell and thats what he says. If Thane wasn't sick then he would have kicked Kai's ass.

#1473
JNovi86

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I have a small sliver of good news to anyone that has an iPhone and the data pad app here. I posted about a week ago with my calculations on how long it would take to get the advanced upgrades (at the time it was 500,000) well its been reduced to 25,000 then 50,000 then 75,000 so now each time I run the 5 hr mission I get 3.17% readiness so at least while I can't play I can keep that readiness up. I went from 60% to 96% with the app only in like 2 and 1/2 weeks

#1474
Wstonefi2

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Another new victim checking in here. I actually made this account just because of this bug, which I encountered yesterday.

Honestly, it's embarassing that Bioware has taken so long to fix this. This is the worst bug I've ever encountered in a game. Skyrim's multitude of bugs are trivial compared to this -- and still no official fix from BW.

To answer the question in the OP: I was playing multiplayer on Silver. Everything was completely fine, as always. Just bought a Spectre Pack, got my first Asari Adept. On the character menu, I shut off the console. Came back 2 hours later; black screen freeze on startup.

#1475
JustinSaneV2

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JNovi86 wrote...

I have a small sliver of good news to anyone that has an iPhone and the data pad app here. I posted about a week ago with my calculations on how long it would take to get the advanced upgrades (at the time it was 500,000) well its been reduced to 25,000 then 50,000 then 75,000 so now each time I run the 5 hr mission I get 3.17% readiness so at least while I can't play I can keep that readiness up. I went from 60% to 96% with the app only in like 2 and 1/2 weeks

Guess I will start "playing" it again.