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#1526
Wstonefi2

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opmsucks333 wrote...

Thomas Abram wrote...

Stop "pyramiding" please.


This is the last Update from Bioware? WTF


It's a complete joke. This is the worst videogame bug I've ever experienced, followed by the worst customer service I've ever experienced. I think I'll file an FTC complaint later today, when I have time. It's certainly warranted. This is just disgraceful.

The Grissom Academy thread comparison really tells you everything you need to know. Bioware cares more about a bug that blocks off one sidequest in one version of the game, than a bug which renders the entire game unplayable and is, as far as we know, present in all versions.

#1527
MasterOfOnion

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Wstonefi2 wrote...

opmsucks333 wrote...

Thomas Abram wrote...

Stop "pyramiding" please.


This is the last Update from Bioware? WTF


It's a complete joke. This is the worst videogame bug I've ever experienced, followed by the worst customer service I've ever experienced. I think I'll file an FTC complaint later today, when I have time. It's certainly warranted. This is just disgraceful.

The Grissom Academy thread comparison really tells you everything you need to know. Bioware cares more about a bug that blocks off one sidequest in one version of the game, than a bug which renders the entire game unplayable and is, as far as we know, present in all versions.


Castle Crashers MP was bugged to death and it took months for a patch to show up, if I remember well.
But the BSOD will definitly be remembered in the history of video games too. Hard to remember a worse exemple of customer service. Downright trolling and contempt about the ending(s), utter lack of communication about a game breaking bug. Well done Bioware.

Sadly, I reached a point where I think Operation Raccoon City is a good game. Probably this gallery of psychos in gimp suits. And the fact that the game actually works <_<

Modifié par MasterOfOnion, 05 avril 2012 - 04:38 .


#1528
hatetype

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We have to give any game that actually works more credit than this game... Even Barbie Adventures works better than this game.

#1529
Word_Bearer

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With that press release, this is just depressing. Now we'll wait all summer to play a game that players are in an uproar over. Wow. Good job Bioware

#1530
phoenix62080

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I still get a kick out of the fact that they closed my case file. You fixed nothing and just sweep me under the rug. Xbox customer support never even heard much of this issue when i contacted them a few days ago--only dlc issues. Played me1, me2 with no problems and now this. Just about ready to try for refunds and move on already. Flat-out annoyed to put it nicely.

#1531
DemGeth

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Word_Bearer wrote...

With that press release, this is just depressing. Now we'll wait all summer to play a game that players are in an uproar over. Wow. Good job Bioware


Doesn't really effect us at all, they'll probably be dlc out before that.    Course not that it matters at all, don't really get dlc for a broken ass game.  

*Nerds sure are raging hard about free dlc lol.  

Modifié par DemGeth, 05 avril 2012 - 06:20 .


#1532
Resante

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^^ I think its more the fact that the core game itself is broken for so many, and BW is adding things we consider cosmetic and all the while some can't even play the basic game. I get the fact that the outcry over the ending may be more well known to everyone than our issue, but when we get a pop in from a mod once a week if we're lucky, its discouraging.

#1533
Wstonefi2

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DemGeth wrote...

*Nerds sure are raging hard about free dlc lol.  


It is pretty funny. If there's one good thing about the Black Hole, at least it lets you appreciate how trivial and whiny everyone else's complaints are. XD

"I hate the ending even though the rest of the game was awesome! I'll never buy from Bioware again!!"

LOL, give me a break. Boycott Bioware if you have a real reason to boycott them. Like, they sent you a game that doesn't work.

#1534
Siupek1991

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Some fans created a petition for the better ending in ME3. Maybe we should do the same with black screen ? Something like that http://www.facebook....ngToMassEffect3

#1535
DemGeth

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Wstonefi2 wrote...

DemGeth wrote...

*Nerds sure are raging hard about free dlc lol.  


It is pretty funny. If there's one good thing about the Black Hole, at least it lets you appreciate how trivial and whiny everyone else's complaints are. XD

"I hate the ending even though the rest of the game was awesome! I'll never buy from Bioware again!!"

LOL, give me a break. Boycott Bioware if you have a real reason to boycott them. Like, they sent you a game that doesn't work.


We havea  good reason, selling a broken product and not fixing it lol.  I personally don't plan on buying any more of their games, and if they fixed it tomorrow I am so pissed off at this point I couldn't play it anyways. 

#1536
DemGeth

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Siupek1991 wrote...

Some fans created a petition for the better ending in ME3. Maybe we should do the same with black screen ? Something like that http://www.facebook....ngToMassEffect3


hireressante.com?

#1537
Wstonefi2

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DemGeth wrote...

We havea  good reason, selling a broken product and not fixing it lol.  I personally don't plan on buying any more of their games, and if they fixed it tomorrow I am so pissed off at this point I couldn't play it anyways. 


I know, I agree with you (except I'll still play it again when they finally put out the patch).

I meant that we're pretty much the ONLY ones with a real reason to hate Bioware right now. Everyone else's complaints and whining about the ending are trivial by comparison. :P

#1538
DemGeth

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Wstonefi2 wrote...

DemGeth wrote...

We havea  good reason, selling a broken product and not fixing it lol.  I personally don't plan on buying any more of their games, and if they fixed it tomorrow I am so pissed off at this point I couldn't play it anyways. 


I know, I agree with you (except I'll still play it again when they finally put out the patch).

I meant that we're pretty much the ONLY ones with a real reason to hate Bioware right now. Everyone else's complaints and whining about the ending are trivial by comparison. :P


Meh some bioware fans tend to be too into something or too gainst something it's nothing new. 

#1539
FreezeGodzilla

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this is just one big disappointing experience. I was able to beat the game and i thought that the endings were pretty lame but at least I was able to enjoyed the game. I just can't belive they would have this kinda bug and treat its custermers in this way.

Modifié par FreezeGodzilla, 05 avril 2012 - 08:04 .


#1540
FreezeGodzilla

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DemGeth wrote...


We havea  good reason, selling a broken product and not fixing it lol.  I personally don't plan on buying any more of their games, and if they fixed it tomorrow I am so pissed off at this point I couldn't play it anyways. 

yeah i think i couldn't play it either. If I tried i would just keep thinking about this bug and how horrible they were with dealing with it. 

#1541
DemGeth

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Yeah no doubt, plus Witcher 2 soon on 360....though think I'm gonna build a gaming pc now that the semester is almost over and I'll be working ft again.

#1542
JustinSaneV2

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FreezeGodzilla wrote...

http://social.biowar.../9715993/1&lf=8    btw this link shows all of bioware's comments on the Grissom Academy bug. Thought it would be eaiser to show it all in one link

 That would have been handy to have BEFORE I made that post :pinched::lol:

 

Resante wrote...

Damn Justin you like putting in work huh? Nice list there. What will we get for the 1 month anniversary?

 

When I only play one or two games at a time I tend to have a lot of free time if one doesn't work.  :lol:

 

opmsucks333 wrote...

Thomas Abram wrote...

Stop "pyramiding" please.


This is the last Update from Bioware? WTF

 I know, right?

 

Resante wrote...

Maybe by the time they finish the game we'll be able to play it. 

 Are you ****ing ****ing me?

burritosenior wrote...

'Oh hey guys Bioware here. Letting you know that as soon as we finish our additional cutscenes over the next few months, we'll start seriously looking at your problem. Cheers!'
/would cry.

Would go nuclear and probably get banned from these forums.

#1543
JustinSaneV2

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To celebrate this thread's upcoming one month anniversary I went ahead and submitted  complaints to both the BBB and FTC. Links for those interested in also doing so:
FTC
BBB

Modifié par JustinSaneV2, 05 avril 2012 - 08:53 .


#1544
JustinSaneV2

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Just submitted some info on our predicament to the Consumerist. Maybe they'll post something to coattail on their "Worst Company in America" award.

Modifié par JustinSaneV2, 05 avril 2012 - 09:26 .


#1545
opmsucks333

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JustinSaneV2 wrote...

To celebrate this thread's upcoming one month anniversary I went ahead and submitted  complaints to both the BBB and FTC. Links for those interested in also doing so:
FTC
BBB


I did this as well I posted a link to this thread as well also. I just hope I filled everything in the FTC one out right. (I had a hard time finding Biowares adress for some reason)


P.S. On a side note I know the home fix deletes progress towards achievements but i was woundering if this was the only way Bioware could fix this patch would you be alright with losing progress towards achievements if it ment you got to play. Or if the fix would delete all your achievements? (Only for Mass Effect 3 I mean) I personaly would be ok with it but i was wounder your thoughts.

Modifié par opmsucks333, 05 avril 2012 - 09:54 .


#1546
JustinSaneV2

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opmsucks333 wrote...

JustinSaneV2 wrote...

To celebrate this thread's upcoming one month anniversary I went ahead and submitted  complaints to both the BBB and FTC. Links for those interested in also doing so:
FTC
BBB


I did this as well I posted a link to this thread as well also. I just hope I filled everything in the FTC one out right. (I had a hard time finding Biowares adress for some reason)

Did you use their Canadian HQ or one of the American divisions?

#1547
opmsucks333

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I just ended up filing one just for EA then in the notes i said it was a Bioware game. I didnt know Bioware had a American division.

#1548
JNovi86

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Well it was nice of them to announce an extended ending. Now everyone who can actually play the game gets a second ending while we get ignored and don't even get to see what fuss was all about in the first place. I'm borrowing my buddy's pc and doing the home fix this weekend (or as soon as I beat assassins creed) cause this is just outrageous that it's been this long without anything more than a "were looking into it"

#1549
FreezeGodzilla

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opmsucks333 wrote...


P.S. On a side note I know the home fix deletes progress towards achievements but i was woundering if this was the only way Bioware could fix this patch would you be alright with losing progress towards achievements if it ment you got to play. Or if the fix would delete all your achievements? (Only for Mass Effect 3 I mean) I personaly would be ok with it but i was wounder your thoughts.

think at this point most of us don't care and they just want to play the game

#1550
FreezeGodzilla

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finally figured out how to make a signature on this site:happy:

Modifié par FreezeGodzilla, 05 avril 2012 - 10:46 .