2897 réponses à ce sujet

[poizonedthewell2]

Hopefully some good news. i asked bioware if they were still taking in origin account information to help fix our issue and they replied that at this time they dont need anymore. so hopefully that means a fix is underway.

[Word_Bearer]

Maybe...or it could be that they just don't want us talking about the black screen anymore.

[DemGeth]

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

[Wstonefi2]

YEEEEESSSSSS!!! I finally got a chance to do the fix today, and it worked! Hallelujah! Now I can go back to enjoying this awesome game again! Many thanks to Resante, and also to Bushido Effect for directing me here. You guys are awesome! I also highly recommend that everybody who is able to do the fix , should do it. I'm not tech savvy at all, but it's easy enough that anyone can do it.

No thanks to Bioware for not doing anything about this huge problem... I hope they eventually release an official fix, so everybody can enjoy the game again!

Modifié par Wstonefi2, 13 avril 2012 - 08:47 .

[tykimykk]

DemGeth wrote...

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

Well w/e both Outlook and Firefox flagged it are being spelt wrong.  So imo it's wrong.

[Toxichobbit]

tykimykk wrote...

DemGeth wrote...

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

Well w/e both Outlook and Firefox flagged it are being spelt wrong.  So imo it's wrong.

That logic is silly. Your talking about the English spelling of a word in the English language and saying that the spelling is wrong because some computer programs spell it differently - doesn't make sense i'm afraid.

[Siupek1991]

I'am start thinking about solve this problem by Resante fix because already I can't play ME3 for 34 days (Bioware -.-) . I'am a little bit afraid because my english is not perfectly and also I'am not very good in these matters.

I have a question to people which fixed the black screen by Resante method. After that have You ever problem with black screen? Everyone used Resante fix one time or every time when You have problem with black screen? And of course can I play multiplayer after that ?

[Bushido Effect]

Resante wrote...

                                       Replies                  Views
Grissom thread            1780                    25110
This thread                    1844                    20874

Need moar views

Forget Grissom, I guarantee if those italians start getting the black screen later they're all gonna flood THIS thread. Then they'll either post in Italian or bad English.  Getting all worked up over ONE, OPTIONAL mission, like its the end of the ******* world Mayans 2012...  

Then BW fixes it it for them first, and they throw a pizza party for Mr. Warden and say they'll build statues of him!  "OOOH YEAH, ENJOY THE MISSION!" They say to each other.

To quote Mess Sergeant Gardner ME2: "Pansy Smansies on the Citadel..."


Ahhh, well no point in venting any more... Thanks to YOU Resante I was actually able to START UP the game back when you introduced your fix.  Was also able to play the OPTIONAL GRISSOM mission too!! YYYYEAHHHHH!!!
(Sarcasm)

We need to build some RESANTE STATUES in tribute!!  Place them next to Ryan Wardens!

[Bushido Effect]

Wstonefi2 wrote...

YEEEEESSSSSS!!! I finally got a chance to do the fix today, and it worked! Hallelujah! Now I can go back to enjoying this awesome game again! Many thanks to Resante, and also to Bushido Effect for directing me here. You guys are awesome! I also highly recommend that everybody who is able to do the fix , should do it. I'm not tech savvy at all, but it's easy enough that anyone can do it.

No thanks to Bioware for not doing anything about this huge problem... I hope they eventually release an official fix, so everybody can enjoy the game again!

GOOD! lol.  Glad we could all help man .

See, we're more PRODUCTIVE than GameFAQs, thats why I PM'd you to sign up here.  While everyone there can continue posting the same topics arguing about the ending and musing about multiplayer issues as thats all the topics you see now lol.

We gotta play MP now, team up.  I recently got my Geth Infiltrator AND Black Widow and it so powerful... On bronze its OVERpowered =D

[DemGeth]

Toxichobbit wrote...

tykimykk wrote...

DemGeth wrote...

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

Well w/e both Outlook and Firefox flagged it are being spelt wrong.  So imo it's wrong.

That logic is silly. Your talking about the English spelling of a word in the English language and saying that the spelling is wrong because some computer programs spell it differently - doesn't make sense i'm afraid.

I'm immune to your facts and logic 

[xMidgetxNinjax]

Well, my game *wasn't* experiencing this bug - until the patch that is, after which it now won't start. That's progress for you.

[FreezeGodzilla]

DemGeth wrote...

Toxichobbit wrote...

tykimykk wrote...

DemGeth wrote...

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

Well w/e both Outlook and Firefox flagged it are being spelt wrong.  So imo it's wrong.

That logic is silly. Your talking about the English spelling of a word in the English language and saying that the spelling is wrong because some computer programs spell it differently - doesn't make sense i'm afraid.

I'm immune to your facts and logic 

this amount of quotes feel like degavu

[JNovi86]

FreezeGodzilla wrote...

DemGeth wrote...

Toxichobbit wrote...

tykimykk wrote...

DemGeth wrote...

Capn Raccoon wrote...

tykimykk wrote...

Out of nowhere i get this email.

Hello Alex,

Thank you for contacting Electronic Arts. I was wondering if you were still experiencing any issues with Mass Effect 3. If you are, please let me know so I can try and solve the problem to the best of my ability.

Thank you,

Michael
Game Advisor
Electronic Arts

He didn't even spell Adviser right...



Side Note: Still no response from Kenny.

He didn't spell it wrong, you can spell it with either an -or or an -er. It's generally the difference between British and American.

Also; relatively confident we'll either see some great steps taken to fix this problem by the start of next week or we'll have a full fix by then, feeling pretty confident and judging from the replies that have now been sent out to tech support guys and such, it seems BioWare have not only 
acknowledged  the issue but also set out on a repair.

Yeah British being the wrong way 

Well w/e both Outlook and Firefox flagged it are being spelt wrong.  So imo it's wrong.

That logic is silly. Your talking about the English spelling of a word in the English language and saying that the spelling is wrong because some computer programs spell it differently - doesn't make sense i'm afraid.

I'm immune to your facts and logic 

this amount of quotes feel like degavu

maybe requoting again will at least get another "stop pyramiding" response so thy at least know its still a problem

[JustinSaneV2]

Siupek1991 wrote...
I have a question to people which fixed the black screen by Resante method. After that have You ever problem with black screen? Everyone used Resante fix one time or every time when You have problem with black screen? And of course can I play multiplayer after that ?

- Yes the black screen can return (I'm pretty sure Bushido reported that happening to him).
- You only have the perform the fix one time (unless you experience the glitch again which means you'll have to redo the fix).
- Yes you can play multiplayer again.  The only thing that the fix affects is your progress on unearned achievements and the bonus powers your single-player character currently has access (both get reset).

Modifié par JustinSaneV2, 14 avril 2012 - 10:10 .

[JustinSaneV2]

BTW my copy of ME3 is still running strong. I'm hoping that BioWare intentionally did something because if they did then it seems to be working great thus far.

[frypan]

Thought Id got lucky like JustinSaneV2, as the game let me past the bsod after installing the patch. Fired it up this morning though and the bsod is back.

[phoenix62080]

The update and the new useless DLC did nothing for me as you all can tell. I have one question about the fix---did anyone ever post a video on how to do it? I am not very computer savy--especially when transferring 360 to pc and back again. Thank you.

[tykimykk]

Yes, I know that.  Sorry for my network admin way of thinking.  Just put everything on cruise control, stuff sorts itself out.  IMO spelling not that big of a deal, but when your English (US) company sends mail you'd think they would use English (US) not English (UK).  But that's just me nitpicking.


SIDENOTES:

First Sidenote.

Hey Alex,

Thanks for your continued patience on this issue. If you've not already seen, Bioware officially commented on the forum thread you are active on. I've included this response below for reference as well as the link:

"This issue is still a top priority of ours and we are still investigating it.  If the most recent patch has fixed this issue for you could you please PM me (as well, if it reverts to the BSOD please inform me as well). If you have any questions, concerns or comments please let me know."

This was posted by Bioware's Thomas Abrham - http://social.bioware.com/3706288/

Forum Link - http://social.biowar...ndex/9684873/72

Based on this post, rest assured Bioware is fully aware of the issue and investigating the cause at this time.

Please feel free to continue contacting me with any questions.
I'm happy to help you, Alex.

Have a great weekend!

Best,
Kenny Benedict
Electronic ArtsExecutive Relations

/Sigh, this got nowhere fast.

Second Sidenote.

Hello Alex,

Thank you for contacting Electronic Arts again.

I understand the value of your time and appreciate your patience and cooperation. I am escalating your concern to the higher department so that you can get the better solution because upgrading the account worked for many players in the past. It must be frustrating for you but your patience will be highly appreciated. Our expert will contact you within 1 to 2 weeks.

We at Electronic Arts appreciate your efforts and involvement in our Games and take this opportunity to express our gratitude and extend support throughout. Please feel free to get in touch with us anytime. Also, please access our online knowledgebase on: http://help.ea.com/.

Regards,
Vipul
Electronic Arts- World Wide Customer Experience

Firstly, WTF you contacted me. I simply sent an answer to the inquiry that you had
sent me.

Modifié par tykimykk, 15 avril 2012 - 05:35 .

[Word_Bearer]

Be gentle with the quotes. Last thing we need is an admin shutting this thread down.

[Bushido Effect]

^^^^^^^^^^^ Yes please stop pyramiding. I find it unproductive myself. At least trim it down as I would do.

[hatetype]

You don't want to treat this forum too rough or it might cause the black screen of death. Then we'll have no other way of complaining lol

[nokori3byo]

Hmmm, we're allready slipping down teh charts in terms of views/posts. I hope thsi issue doesn't simply fizzle away.

[Word_Bearer]

Afraid so. Many of us have been black screened for over a month. Bioware and EA keeping saying they're looking into it, but really I think alot of us have just given up. What with the controversy with the ending, what really is the point in waiting to beat a game that so many say ends badly?
Just my opinion though, but I agree the thread is slipping.

[FreezeGodzilla]

yeah i have pretty much given up and have moved on to other games. After a month of waiting ,with what looks like little progress made on an actual fix, makes you give up hope on ever playing agin.

Modifié par FreezeGodzilla, 15 avril 2012 - 07:35 .

[Clustershart]

This is a real shame as I was enjoying the multiplayer but now I have got the black screen after the patch. How can such a big company f**k up so badly? In the many years I have played games I don't think I have ever encountered a game where so many people can't play it at all. Nor have I seen a company release a patch that f**ks it up even more. It really is unbelievable. At this point I'm not sure whether to try the Resante fix, wait a while longer to see if an official fix comes or just trade the game in.