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Black Screen on startup


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#2351
DK Shrude

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You can add my name to the list. Booted up my game this evening after playing MP earlier today...lo and behold I'm greeted with a freezing game and an issue I didn't even know existed until a few hours ago. This is extremely frustrating. Can't believe they're leaving us hanging.

#2352
tykimykk

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DK Shrude wrote...

You can add my name to the list. Booted up my game this evening after playing MP earlier today...lo and behold I'm greeted with a freezing game and an issue I didn't even know existed until a few hours ago. This is extremely frustrating. Can't believe they're leaving us hanging.

Welcome to the club.  Check out the 'Blackhole' group here on the forums for a self fix if you're up for a bit of profile editing. 

Otherwise, don't hold your breath.  This issue has been posted here since damn near day 1 (release day).  It didn't get official acknowledgement until almost a month after that.  And now the game will have seen numerous patches fixing pretty much everything else except for the issue that prevents people from playing the game altogether.  Because, you know, they have to appease the people who can actually play their game first...



Also, if anyone happens to know the location of the pit that all the E.T. games are burried in, would you mind posting it.  I want to add ME3 to it too.

#2353
tykimykk

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Sorry, double post.

Modifié par tykimykk, 29 mai 2012 - 06:09 .


#2354
FreezeGodzilla

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lol how dare you double post. you dishonor all of use with your careless ways.

#2355
paratrooper117

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this i s a joke. i havent checked this in almost a month. A MONTH!! a problem shouldnt last that long in itself, let alone leave customers waiting to the point that they give up on what is essentially goldmine for EA and bioware if they only made an effort.
and now as i logon in the hopes that good news has emerged during my break from the monotony of checking this god forsaken hole every day, i find that STILL we must wait, for not just a fix, but for any kind of feedback.
truly the concept of customer service is lost on these idiots

#2356
Guest_Eloise K_*

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Bushido Effect wrote...

^^^^^^ Wait you had a black screen on ME2? When?

I haven't had a single problem with ME2 and I've had my original copy since launch.


Yep, I started having problems two or three days ago, the game froze and I had to turn the console off. And that's "normal", because when I turned the console on I could access the game using my main gamertag. Since yesterday though, I get the black screen after I press the start button and the console freezes. And this happens when use my main gamertag, other profiles can access the game.

Modifié par Eloise K, 29 mai 2012 - 01:41 .


#2357
JustinSaneV2

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 New patch coming out and BIG SURPRISE our fix isn't included:
http://social.biowar...age/me3-patches

"Top priority" my ass.

Modifié par JustinSaneV2, 29 mai 2012 - 07:49 .


#2358
Nephir

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Guys if you want to hit bioware dont buy again bioware games.Justin when this **** comes out?

#2359
tykimykk

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The patch came out today, alongside the new DLC.

Modifié par tykimykk, 29 mai 2012 - 07:38 .


#2360
JustinSaneV2

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PC patch was released today. Patches for other platforms are supposed to be released on Thursday from I've heard.

Modifié par JustinSaneV2, 29 mai 2012 - 07:58 .


#2361
JustinSaneV2

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Image IPB
https://twitter.com/...539814466199553


Oh look: a REASONABLE status update.  

Modifié par JustinSaneV2, 29 mai 2012 - 08:17 .


#2362
tykimykk

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In the mean time here is a slightly nsfw youtube video to entertain you all.

Edit: It's about Minecraft.

Modifié par tykimykk, 29 mai 2012 - 09:28 .


#2363
B1234

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Why does bioware only seem to reply to twitter posts? Bizzare priorities

#2364
dirty console peasant

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 If someone has the time to do this 
www.youtube.com/watch
then why the hell can bioware not fix the goddam black hole.

#2365
nokori3byo

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JustinSaneV2 wrote...


Image IPB
https://twitter.com/...539814466199553


Oh look: a REASONABLE status update.  


Eh?  I thought they had succeeded in reproducing it back in March with Resante's help.  Am I remembering this wrong? 

#2366
Guest_Eloise K_*

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Here's the video about my ME2 (two, dos, dois, due, deux, zwei, два)'s Black Screen of Death I just uploaded.



Do you think it is necessary to open a new thread on ME2's Tech Support section to make Bioware aware of the fact that this isn't just a problem of ME3?

PS: being connected (or not) to XBL is irrelevant, the results are the same.

Modifié par Eloise K, 30 mai 2012 - 10:49 .


#2367
Vermonster

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84 days and counting. This is not hard to reproduce. I ****ing gave them all my xbox info so they could just get into my account and see for themselves. Pretty sure everyone else did as well back in the days when they were actually communicating with us. All those greedy bastards at Bioware should have their hands cut off for being thieves.

#2368
dirty console peasant

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 Hey bioholes, if the problem is how to fix this glitch without resetting achievement progress. how about you create a fix and make it into a free dlc instead of a patch so that only people with the glitch download it and then everyone is happy.

#2369
deathbunny69

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i've been blackscreen'd since the weekend that followed the release. If this isnt fixed soon i want a full Refund on my game and dlc. that includes mass effect 1 and 2. since this has made them an equal waste.

#2370
KingMikey

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I said I wasn't going to do the Resante fix because I didn't want to do Bioware's job. In the end I lied and did the fix....boy it feels good again to blow the head off a reaper or two.

Just a note to anyone having problems with Horizon. I had multiple problems with it on multiple computers. It seems that 99% of the issue is with the firewall. It may not be enough to turn it off, you may need to ensure that Horizon is "trusted" by your firewall.

#2371
FreezeGodzilla

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I don't blame u, i tried resisting doing the fix thinking the same way, but after a month i couldn't stand it anymore and I figured that bioware may never actually fix it themselves, or if they do it would be another couple of months.

#2372
Bushido Effect

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Sounds like some of you who actually fixed your own are still not playing ME3 anyway. why, you angry? lol.

New maps are beautiful btw. Love using my Cerberus defector. Perfect Phantom killer.

#2373
FreezeGodzilla

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I play every once in awhile. I'm just here to help keep the thread alive and to add some numbers to the group of people being effected and it disgust me that this glitch isn't fix yet. But u may be right I can play anytime i want so maybe i don't have the right to complain about it. Ok i'll check in every once in awhile to see if its been fixed but i wont say much.

#2374
xxNLCxx

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i too had been a victim of the black screen freeze for 2 months untill gave up all hope of a fix and used the resante fix. i have been hammering multiplayer for two weeks now and loving it. but would you believe it patch 3 comes out today and i am frozen out of multiplayer .
i can connect to multiplayer and mess around with my load out and use the store but when i search for a game to join the screen freezes on the blue loading screen with the comunicating icon stuck on, i can hear the other players in in lobby /game talking but thats it.

thanks biowear you really came through for me NOT

#2375
dirty console peasant

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 Sooo I downloaded the patch today just to see if by some happy accident all of bioware's messing around with the code fixed the black screen, and guess what....NOTHING:(