1368 réponses à ce sujet

[ShadowsBan3]

still nothing, I guess I will have to check back tomorrow.

[Brownfinger]

Acyl wrote...

The lack of official word on a fix or compensation annoys me more than the lost items themselves. I don't like being kept in the dark. I don't like having to wait in uncertainty. 

Bioware's reps post on a daily basis. They're talking about balance changes. They're just not talking about THIS issue.

That's intentional. They're keeping quiet - on purpose. Because their bosses haven't decided what to tell us.

It's also obvious why they don't want to plaster warnings about the bug to people who haven't been affected. People would stop playing. People would stop buying their stuff.

I know that. You know that. We're not blind. But with each passing day, we're all getting more and more annoyed, especially since we can see damn well what's going on. EA and Bioware need to realise that.

That's the most repugnant part, that we're being intentionally kept in the dark. It's insulting.
I consider myself a typically positive person. I *love* Bioware's games. I've bought every piece of DLC they've ever put on the Xbox Live Marketplace, because I have profound admiration for their work and dedication. But this is just indefensibly bad.

Talk to us. Or hell, talk to me. I've lost stuff too, but I'm a logical person. I can forgive human error, but I cannot forgive apathy.

[cMaxim23]

same here.. spend about $25 + countless in game credits. and I didnt shop while in game lobby, cuz I was aware of this bug.....I hade nice rare weapons, almost all characters unlocked. So how BW gonna replace that? It's been a week since game came out. At least they can reassure us that we will get our in game staff back! I mean come on !! EA saying: "we dont give a !@#$> we took your money for BP so go bugg BW"
Someone needs to address customers, not just tell them : "hey dont do that its buged"

[Madeline Lightning]

While I do want and update for sure, I don't forgive money that was basically stolen. Especially when I can see the transactions for the points right in the Origin client/emails, and I'm sure they have a record of when I used my two EA cards to buy points as well, since EA gave me a problem in the past about a card, but eventually told me they saw the transaction and refunded me.  Also I bought all my stuff  in a game by myself before I invited my friend. So their theory on the bug that causes this, isn't just related to pressing ready etc.

EA should really think about renaming themselves rEAper Games after all this mess. That's the only way to explain why BioWare is acting strange after years of doing good things.  It's really depressing and confusing like a certain ending...

That guy Chris said he saw points in the game... was that after this bug or you always had those?

Modifié par Madeline Lightning, 14 mars 2012 - 06:42 .

[GhostofVong]

The lack of any meaningful acknowledgement of the problem or of progress being made towards a solution is honestly the part that I find the most disappointing. Games have their issues. Bugs don't get caught before release. I can accept this. It's part of gaming, particularly so soon after a game's release. In this case, however, people have time and again expressed concerns that have gone completely unanswered. It's not hard to see why people are getting angry. Will the unlocks players have worked for be unlocked for them once again? Will the players who have paid money, sometimes quite substantial amounts of money, be refunded or receive in-game credit? Why are multiplayer gameplay balance patches being released while the larger issue goes unmentioned?

I love the multiplayer mode...something I was quite surprised to discover when the demo dropped, given how sceptical I was about the decision to include multiplayer. I enjoy the characters that I have unlocked so far, and while I do hold issues with elements of the unlock system, I am by and large happy with what I have gained...and for fear of losing what I have gained, and without even a hinted yes or no as to whether those gains would be restored should I lose them, I'm not playing the game anymore. I'm not playing a game I enjoy playing because EA/Bioware representatives can't be bothered to offer up even token information or assurances.

C'mon, guys. We know that you're taking a LOT of flak, and most of it is over the top or out of line. Keeping quiet is only going to exacerbate the fan outcry. Give us something, anything. Just show that you're still interested.

[zombie_Zero]

just has this happened to me, i lost 1600+ bioware points spent on packs, plus however many credits i've spent on packs, and hours i've spent on multiplayer. since i lost my ME2 save data, it will be a while before i play ME3 singleplayer. I had most of the classes unlocked, loosing my unlocks means that if i play multiplayer again, it may hurt my chances of getting my items back, and possibly getting any future unlocks re-locked.

atm, i have lost all reasion and desire to play ME3. IF I GET MY ITEMS BACK, i will play again.

[blarghus]

I can, from the sociopathic perspective by which all EA decisions make sense, understand a company not caring to fix a bug which prevents their customers from playing multiplayer at all, like the one which has afflicted me since this afternoon. All that does is lighten the load on their servers. The saps have already bought the game, who cares if they continue to enjoy it?

I can't understand inaction on a problem which is preventing people from paying extra money. People who hear about this will not want to spend money on unlocking kits. These micro-transactions are what EA has explicitly stated that their strategy is based upon. Why is no attention being paid to this?

I have been spreading word of the issue to every gaming forum and news outlet I can think to. I encourage everyone to do the same.

[Madeline Lightning]

blarghus wrote...

I can, from the sociopathic perspective by which all EA decisions make sense, understand a company not caring to fix a bug which prevents their customers from playing multiplayer at all, like the one which has afflicted me since this afternoon. All that does is lighten the load on their servers. The saps have already bought the game, who cares if they continue to enjoy it?

I can't understand inaction on a problem which is preventing people from paying extra money. People who hear about this will not want to spend money on unlocking kits. These micro-transactions are what EA has explicitly stated that their strategy is based upon. Why is no attention being paid to this?

I have been spreading word of the issue to every gaming forum and news outlet I can think to. I encourage everyone to do the same.

I have been spreading the word too on various sites but mostly on Twitter (14k followers that are all gamers)  I hope they listened. actually I got back 100s of replies so maybe some did.  It makes me depressed, because I generally liked their games. I was going to buy Syndicate too for the multi (I know Bioware didn't make it) but I don't want to buy any more EA games or BioWare games, until they actually correct this bug, in a reasonable way. 

Modifié par Madeline Lightning, 14 mars 2012 - 07:16 .

[kane3977]

Happened to me as well. A lot of time spent earning credits completely down the drain as well as leftover MS points I had sitting in my account.

I can't believe a 6-day old thread that's now 24 pages long has no real update as to what's going on. In the meantime, I'll wait "some time" as I was told by the service rep and hope my stuff gets restored, knowing that the chances of that happening are probably zero. Even if I were refunded my MS points, so what? That pales in comparison to the time I spent earning credits on my own.

But I won't have to worry about a refund since I was told it was impossible. Really? That's what you tell a paying customer? That because of a bug on your end which made something I paid for disappear, well, it's just gone...better luck next time. What is that?

[Staxxani]

This bug happend to me after finished multiplayer map i go to charr and then error go back and dont have anything.
Spend 1600BioWare points on Spectre Packs. (Cant believe if they fix it i will get it back)
Crap about thousands of credits and BioWare points on most valuable packs and lost all.
Didnt play multiplayer again until they fix it. And my hope is that they will fix it and bring it all items back.
But i worry about if they fix it they dont give it back. Spend about 5-6 days in multiplayer. Been lucky and got many cool things. :(Now lost all . Sry for bed English (EU) .

[FPSxChris]

the 500 Microsoft points I said I had, I got from Xbox rewards.. The credits I earned over time after effected by bug.

[Madeline Lightning]

FPSxChris wrote...

the 500 Microsoft points I said I had, I got from Xbox rewards.. The credits I earned over time after effected by bug.

oh okay, thanks for answering my question. I was just curious.

[ste303]

may as well start over. they are'nt going to fix us. Hell they wont even talk to us.

[Gutbustah]

Yesterday when the special pack was put in the game with a timed expiration I wondered if that was the mechanism to deliver my lost items. I decided to play one quick bronze for a few credits to purchase it. At the end of the match on the mission success screen the game froze. So much for that silly idea.

I'm back to waiting for word of the situation like everyone else.

[Staxxani]

WoW. Cant believe that multiplayer was just buged as hell now only try to do fast bronze runn to buy and try store and game freezes and drop. Lol just Great

[JediDZ]

Yesterday bought a range box, as a result of 60 000 were gone, and my character soldier Krogan instead of 18 лвл became 16 as though I didn't play 3 games.
2 bronze, 1 silver.
Before purchase left the room, and came into shop.
I suspect a cloud of incorrect work.

[HippyGiJoe]

I have tweeted them twice but no answer, i suspect they have no idea on ETA of the fix. Why would they not respond if they have a fix coming soon? Bad year for me, 1st DICE with tunnelfield 3 and Bioware with bug effect 3.

[JediDZ]

HippyGiJoe wrote...

I have tweeted them twice but no answer, i suspect they have no idea on ETA of the fix. Why would they not respond if they have a fix coming soon? Bad year for me, 1st DICE with tunnelfield 3 and Bioware with bug effect 3.

My hope will die when, rather I will die than it, I am sure that to us will compensate everything
Simply I report about the mistake, I hope I will help than that.
I wish all good luck and pleasant game, and to employees of BioWare of good luck and patience in correction of this mistake, and understanding to players.

[ttchip]

*sigh* It just happened to me. I just finished a Bronze match and BAM! 'Welcome to Alliance Spec Ops!' or something...

Modifié par ttchip, 14 mars 2012 - 12:11 .

[Skirlasvoud]

I just lost all my stuff after the host migrated 4 times.

I stayed clear of the shop because I was saving up for a Spectre pack. So, logging into the store while invited isn't the problem.


~~~


You know, developers playing shotgun with our progression by linking it to cloud networks/DRM is getting to me. First Batman Arkham city keeps hijacking my save games, now Mass Effect 3 wipes my progress when it feels like it.

Wake up developers! This isn't working and it's only having a detrimental effect on your customer base. Cloud networking is simply too new a system to be used reliably.

[Makora7]

The fun part is that they refuse to close the shop even after 6 days. Obviously they don't have a solution yet, but they gladly accept your money anyway. As for IGN, Kotaku and the like not posting about this. No clue maybe they get paid by EA to keep silent?

[JediDZ]

There were no problems when I completely bowled off, then again started and then already in shop.
While this possible mistake avoiding.

[JediDZ]

Makora7 wrote...

The fun part is that they refuse to close the shop even after 6 days. Obviously they don't have a solution yet, but they gladly accept your money anyway. As for IGN, Kotaku and the like not posting about this. No clue maybe they get paid by EA to keep silent?

Yes the correct solution of 100 % it agrees, it is necessary to close for a while shop where it is possible to buy BioWare glasses.
When I create game, many beginners come to me which even don't know about it a mistake, after all not all have time for forums.

[ste303]

Makora7 wrote...

The fun part is that they refuse to close the shop even after 6 days. Obviously they don't have a solution yet, but they gladly accept your money anyway. As for IGN, Kotaku and the like not posting about this. No clue maybe they get paid by EA to keep silent?

among other things

[HippyGiJoe]

JediDZ wrote...

Makora7 wrote...

The fun part is that they refuse to close the shop even after 6 days. Obviously they don't have a solution yet, but they gladly accept your money anyway. As for IGN, Kotaku and the like not posting about this. No clue maybe they get paid by EA to keep silent?

Yes the correct solution of 100 % it agrees, it is necessary to close for a while shop where it is possible to buy BioWare glasses.
When I create game, many beginners come to me which even don't know about it a mistake, after all not all have time for forums.

Exactly this is the worst part, people can still waste money on stuff that WILL eventually disappear. Its not a matter of if but of when you will get the bug. Many people have no idea of the bug, and still buy stuff.
Edit: They should at least put a warning in game to let the new players know of this horrible bug

Modifié par HippyGiJoe, 14 mars 2012 - 12:25 .