1368 réponses à ce sujet

[Cirrusstrafe]

Yeah, and there was a BW post about them pushing out a fix this weekend so we could do the Goliath event. Guess that ain't happening.

[UnRiiVaLeD]

Honestly how hard is it to give everyone their stuff/credits back?

Credits: "Progress tracking and unlocks are only possible if you have data tracking enabled. " They Know How much you made

BP/MP: Account Purchuse History.

Just Saying...

Modifié par UnRiiVaLeD, 18 mars 2012 - 06:54 .

[yawnandshrug]

I've just been hit by this bug too. And all I did was open the weapons screen to check on my weapon mods.

[UnRiiVaLeD]

Cirrusstrafe wrote...

Yeah, and there was a BW post about them pushing out a fix this weekend so we could do the Goliath event. Guess that ain't happening.

All i can say is, make sure your tracking is turned on for safety reasons, that way incase you get re-reset you can actually claim the N7 Wep. again.

[Madeline Lightning]

Well now something else is happening. When you buy something in the store, you know so you have some items to actually do the event since they said the loss problem was fixed here - social.bioware.com/forum/1/topic/343/index/10082895 Well now the store is bugged and it takes points and gives nothing. After this happens for me and a few others I know, we noticed our characters all leveled prior to using the store (the night before) all unleveled and unequipped all their items, and everything you redo the points and equip and then exit multi, those things all reset again. Plus in multiplayer I tried a map on solo and got a few waves in to where I'd earn credits and of course experience, and that do doesn't seem to save. It's like playing and not recieving anything for it. The store credit bug thread is here - social.bioware.com/forum/1/topic/344/index/10047618/1

Modifié par Madeline Lightning, 18 mars 2012 - 07:05 .

[UnRiiVaLeD]

Haven't expirenced that yet, i hope i dont either.. damn EA whats going on?

[Madeline Lightning]

It sucks I guess no N7 weapons from the event, for the bugged people on any platform. I can't even access multiplayer not but nothing is saving if I even could.

Modifié par Madeline Lightning, 18 mars 2012 - 07:15 .

[Saboteur-6]

PS3 user here. I'm not sure if this is the same issue but multiple times today, I've earned credits, spent them on (Spectre) packs, only to get the "Your transaction cannot be processed" error. My credit total doesn't deplete and all pack options gave the same error. When I exit the game and relaunch my credit total acts as if I've bought the pack yet no items/unlocks.

[D330]

Mog1255 wrote...
If you spent money on points, that then were used to buy virtual items, you aren't entitled to a refund: you're entitled to your virtual items back. The cash was forfeit when YOU exchanged it into virtual currency. If you had unused BW points, they will most likely refund them. As for MS points, those are gone, but Bioware has no control over that (Microsoft NEVER refunds points). You can skim back and find my posts/tirades, we're all upset, we're all paying customers, but they are making at least some progress in making this right, and have stated every intent to do so.

And if i unlocked the same items since the lock starter pack? then what im just gonna say hey thanks for my stuff back i coulda used the points for dlc since i unlocked them again but whatever... 

Modifié par D330, 18 mars 2012 - 08:11 .

[Cirrusstrafe]

D330 wrote...

And if i unlocked the same items since the lock starter pack? then what im just gonna say hey thanks for my stuff back i coulda used the points for dlc since i unlocked them again but whatever... 

This is preciesly why I think they're going to just restore your credits spent.  Makes more sense, and is a bit more fun!

[Madeline Lightning]

Vech24 wrote...

PS3 user here. I'm not sure if this is the same issue but multiple times today, I've earned credits, spent them on (Spectre) packs, only to get the "Your transaction cannot be processed" error. My credit total doesn't deplete and all pack options gave the same error. When I exit the game and relaunch my credit total acts as if I've bought the pack yet no items/unlocks.

yeah it took the points away and I got nothing. I can't buy anything now. the button to purchase even with the points I do have left is greyed out and Ihave enough to buy them with bwp or credits. Also any progress i make in multi isn't sticking and it keeps unequipping all my guns and resetting all my skillpoints. It's crazy. I think that character affected is level 16 or 17.

This sucks because I wanted to try for the N7 weapon even if I do only solo but after doing  9 waves and dying and no credits or exp earned there's no point to playing.  I feel bad for the ps3 people too regarding this event but that's a separate issue from this new store./no progression bug and still none of my lost stuff came back. I had a few guns and mods I never got back. I thought this was happening over the weekend so people can actually be effective in the event.

[MarZePaiN]

Hey all... I became a victem of this to on tues 13th march. Spent £30 on 20 spectre packs to have them literaly just hours later relocked, Along with all i had already unlocked from playing since release date. I called EA and was told the issue was being looked into and referred me to a help website with pretty much just info outlining the problem, identical to that of the threads first post by BIOWARE. I called microsoft and tried to get a refund and after a long and agonizing ordeal i was referred to here and pretty much told also that the issue is being looked into. So i gave up playing.

Anyways, I heard about the patch on friday 16th march and thought i would blast it again seeing how it looks to be resolved fully shortly. Been playing since and i have unlocked the majority of what i had before lost it all last tuesday. will they stack once given back? Will i lose all i have now getting the first unlocks back?

Modifié par MarZePaiN, 18 mars 2012 - 11:23 .

[Archheretic666]

Kinda annoying that we haven't got our gear back even when they said we would have it to use in goliath operation. Imo we should get a huge credit compensation for this, I would probably have earned 1-2 million credit more if it hadn't been for the item/character loss.

[icehex]

I don't want credits. I would like reimbursement for being "lucky" and getting a Krogan Sentinel. Credits will not guarantee that I get what I had back. I read some post of a person who's at his 25th+ spectre kit and still can't unlock a character that he lost. I'm at about 9 now.

Perhaps unlock re-locked characters and weapons, and for everything else (mods and upgrades) give credit reimbursement. Who knows how we this could be done? Not me!

[mojojoeo]

So my stuff is still gone?

Le sigh.

[Dekuscrub3]

BeeHoon wrote...

Dekuscrub3 wrote...

...Reimbursement in even in-game credits would be appropriate. I really hope some compensation will occur.

Cross your fingers ... they are "working on it".
damn it ... 10 days since the bug started.

I sure hope so. I don't care about my weapons; I just want my Salarian Infiltrator back

[mojojoeo]

I had the n7 saber.

I want that back :>

[RavenousCake]

Starting to get a little impatient if I'm honest..
I know that BW are trying to fix the problem, but I'm not gonna blame anyone, I just wish this didn't happen to me.
Saying that, I'd rather it's 100% fixed with all my items back then it being half-arsed.

[Archheretic666]

Just unlocked widow I now for the third time, I'm gonna be pretty pissed if I don't get a widow III out of this.

[Raging Nug]

The more I think about it, the more I think us getting back our items is unlikely.

I lost my Mantis IV on the first day. In the last week, I've managed to get a Mantis X. Since a Mantis XIV doesn't exist, there's no way to compensate the loss of the weapon directly. I understand some people may have lost a Widow, or a Claymore, but the unlock system is based on luck - you were lucky to get it and equally unlucky to lose it again.

I think a refund of the credits seems to work out best. People who paid microsoft/bioware points would have them redeemed, and if you're lucky enough to get something back, or even something better, wonderful! If you miss out and get something else instead, it's unfortunate, but I don't think you're owed back your Krogan Sentinel or your Black Widow. Try using whatever you get instead. It might be that you'll find a new playstyle you wouldn't have tried otherwise.

Just my take on things. I know people are going to be upset, but I think you'll get over it. Besides, it's not like you can never just earn your stuff back. A spectre pack is worth four games on Bronze or two on Silver.

*sits down and waits for the flamers*

[Archheretic666]

Well doesn't really matter to me how I get compensated as long I do get compensated.
All my items chars have been relocked twice, and I can't put words on how demotivating that is.
Doubt they have any statistics on how much credit we have used either.

In reality I feel we should get compensated for more then what we originally lost.
One cause it totally sucks to be without your gear and characters for so long.
Two after all I'd probably would have earned atleast one million more with my gear.

[aequitaz]

Either credits or items - honestly I actually don't care as long as we get something very soon,

[Cirrusstrafe]

Every day I wake up, hoping my stuff is back.

I feel like my house was broken into and they stole all my stuff. Each morning I wish I woke up from the nightmare.

[Dragos Drakkar]

It doesn't help that Bioware decided to do this challenge weekend right in the middle of people still missing all of their items and so on, or the large numbers of people still getting hit with the black screen beginning so they can't play at all. It would be nice if Bioware fixed the bugs rather than catering to the people who somehow haven't been hit by some game-breaking bug.

[Cirrusstrafe]

Dragos Drakkar wrote...

It doesn't help that Bioware decided to do this challenge weekend right in the middle of people still missing all of their items and so on, or the large numbers of people still getting hit with the black screen beginning so they can't play at all. It would be nice if Bioware fixed the bugs rather than catering to the people who somehow haven't been hit by some game-breaking bug.

Eh, there will be plenty more challenges.  Probably bimonthly or even weekly.

Like I said, I was nuked for 40-60 hours and $40 but this game's MP isn't my life.  It's fun, and I have great friends to play it with all the time (they're even helping carry me through Silvers and Golds to get my stuff back), but I got a ton of other stuff I can do while I wait.

Modifié par Cirrusstrafe, 18 mars 2012 - 07:23 .