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Game frequently crashes when opening power menu (L Shift)


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#1
grey-ant1013

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About every five minutes or so while on mission the game will crash when I open my power/weapon menu. It's getting really annoying. Anyone else having this problem or know a solution?

My PC:

Intel Core i7 - 2670QM CPU @ 2.20 Ghz
8 GB RAM
2 GB Radeon HD 7690m XT Video Card
Windows 7 64-Bit

#2
Blade468

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I've the same problem...

#3
Equinoxe4

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I got the same problem, only the crashes come even more frequent.

I'm playing on a i5-2500k HD3000 and Windows 7 64 bit. The game runs smooth otherwise. I tried about every setting, lowered resolution, window mode, turned off AA etc and antivir.

#4
Temak

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I also have the same problem.

Lenovo ThinkPad W520
Intel i7-2860QM
8 GB RAM
NVIDIA Quadro 2000M
Windows 7 64-bit

The game only partially crashes with the Windows crash dialog appearing (see below).  Afterwards, the screen is black and I still have the Mass Effect mouse cursor.  I have to open the Task Manager to get rid of MassEffect3.exe.

I tried this approach from the EA site but it makes no difference.
help.ea.com/article/mass-effect-3-pc-crashing-issue

I also uninstalled the application and downloaded and installed it via Origin.  That didn't make any difference, either.  I have an autosave from trying to disarm the bomb on Tuchanka and it gets stuck and then crashed as soon as I press the left shift key.

Looking more carefully at the crash, igdumd32.dll belongs to the Intel Graphics Accelerator.  I have NVIDIA Optimus graphics.  However, I specitied in my NVIDIA 3D settings that masseffect3.exe should use the High-performance NVIDIA processor.  I don't know how the Intel graphics driver gets involved.

Changing my BIOS settings from "NVIDIA Optimus" to "Discrete Graphics" appears to have fixed the problem.  I hope that a patch will provide a better solution because this will reduce battery life when I'm not playing games.

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect3.exe
  Application Version:    1.1.5427.4
  Application Timestamp:    4f46d052
  Fault Module Name:    igdumd32.dll
  Fault Module Version:    8.15.10.2538
  Fault Module Timestamp:    4e804629
  Exception Code:    c0000005
  Exception Offset:    0005c570
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    d7df
  Additional Information 2:    d7df6762e2195a0183d3ea64a93fc6ac
  Additional Information 3:    a800
  Additional Information 4:    a8008f4c7274615af01f8500bdb56df5

Modifié par Temak, 20 mars 2012 - 09:22 .


#5
Halidun

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Mine is also crashing while in combat when I bring up the power menu. It also seems to like to crash when I press escape. It has done the half-crash thing once, but generally just brings up the windows dialogues, then crashes to the desktop. I have completed once play through, and there were no problems. Then I took a break from three while I went through one and two with another character and....crash. I've tried everything I can think of short of a reinstall (which is happening now). If that doesn't work (and based on what I am seeing, it won't), I'll look at the BIOS settings. My system is:
Win7 64 bit, i7, Radeon HD6770m, HP pavilion dv6, 8gig ram.