18 réponses à ce sujet

[dallicant]

I've been having a problem with this mission.  When the game starts to play the opening cinematic, there's a short pause in the animation right after it starts.  Voices go silent after the first spoken line.  When the cinematic ends, everything goes black.  I hear gunfire when I press the left mouse button, but am unable to see anything.  I then go to the menu, at which point the game crashes.

I tried mixing up the crew members involved, but ended up with the same problem each time.  Has anyone had similar problems and any luck fixing it?  For what it's worth, I'm playing an imported character who saved the rachni queen in ME1.  Thank you.

[AbsolutGrndZer0]

Might try changing your graphics settings? Also might post your DXDIAG data for the more tech savvy among us to have a look at (which is not me LOL), plus if Bioware responds to this thread, that's usually the first thing they'll ask you for. (Run dxdiag from your start menu, then hit "Save all information" and cut/paste the data here. Don't worry, there's no data in that file that hackers can do anything with)

Modifié par AbsolutGrndZer0, 08 mars 2012 - 08:25 .

[dallicant]

Here's the DXDiag stuff that seems most relevant.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: Apple Inc.
System Model: MacBook5,1
BIOS: Default System BIOS
Processor: Intel® Core™2 Duo CPU P7350 @ 2.00GHz (2 CPUs)
Memory: 2792MB RAM
Page File: 556MB used, 4123MB available
Windows Dir: C:\\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

Card name: NVIDIA GeForce 9400M
Manufacturer: NVIDIA
Chip type: GeForce 9400M
DAC type: Integrated RAMDAC
Device Key: Enum\\PCI\\VEN_10DE&DEV_0863&SUBSYS_00AA106B&REV_B1
Display Memory: 512.0 MB
Current Mode: 1280 x 768 (32 bit) (60Hz)
Monitor: Default Monitor

[dallicant]

Has anybody else had this problem? I haven't been able to find mention of it anywhere.

[Dedistrub]

I've encountered this exact same problem too. Someone else posted a new topic about this on the forum as well. I haven't been able to find a solution yet, but if I do I'll let you know.

[AbsolutGrndZer0]

HMmm... from what you posted I don't see any glaring problems... although it COULD be two things (or not). 1, though Windows XP SP3 is minimum, it's not ideal so that could be causing a bit of issue. Might try running the Compatibility Mode Wizard, see if it notices anything.

Second, and odds are this isn't much of an issue nowadays with the Intel processors, but there is still a very small chance your problem could be you are on a Mac. As I said, I don't THINK this is your problem, but it still bears mentioning for the small chance of it.

Oh and also might check your Nvidia settings. Maybe drop each thing down to it's minimum settings and try it... if it works then one by one move things up level by level and try the game again until the problem returns.  Will take awhile, but if it works it will tell you where your problems are.

Modifié par AbsolutGrndZer0, 10 mars 2012 - 09:40 .

[dallicant]

Pardon my ignorance, but I'm not totally sure how to access the Nvidia settings. I went to the control panels, and opened up the Nvidia portion, but did not see anything adjustable. Is there a particular tab I need to use? I tried researching online, but had some trouble getting a clear answer; one of those things I should probably already know, I suppose. Thank you.

[AbsolutGrndZer0]

dallicant wrote...

Pardon my ignorance, but I'm not totally sure how to access the Nvidia settings. I went to the control panels, and opened up the Nvidia portion, but did not see anything adjustable. Is there a particular tab I need to use? I tried researching online, but had some trouble getting a clear answer; one of those things I should probably already know, I suppose. Thank you.

Ah NP and not exactly ignorance, it's one of those things they assume people know but not as many do as they think.  Down on the right of your taskbar where you have various icons of programs running in the background you should have a green Nvidia logo.  Thats your Nvidia settings.  There's lots of stuff you probably won't have any idea what it is... but the only real danger is in setting things too high.  Too low will just steamroll your graphics, then you can slowly move stuff back up as you go.  There is also a `15 second timer on any option that could totally fubar Windows itself so that if you do like lose all ability to see Windows, after 15 seconds of you not responding it will rever the setting.

[dallicant]

Ah, thanks, but most of the options I see deal with things like brightness or color, that I don't think would directly affect performance. For what specifically should I be looking?

[Lodex]

I'm also having this problem as well, tried messing with the settings but nothing worked.

[AbsolutGrndZer0]

Ok this is weird... I can't find the settings I am telling you to change myself... Thing is I just changed them on my computer to tweak it for Star Wars Old Republic back in December... Let me restart my computer cause I've been having some issues with Windows crashing so maybe it didn't reload the full Nvidia programs.

[AbsolutGrndZer0]

hmmm well i still dont see the settings... maybe they simplfied it recently... but I did find out that there is a new update as of 2/21/2012 so you might try downloading that.

[Lodex]

I'm still having this problem, has anyone found a fix to it yet? So far the rest of my game experience has been fine, minus a few movement bugs here and there. It's only for this one specific quest during the intro cutscene after choosing my squad and weapons. I also saved the Racnhi queen in ME1, so perhaps that has something to do with it. I tried searching the forums, but this bug seems to be rare and I'm hoping that it doesn't get ignored.

Here's my specs based off what dallicant posted:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M15x
BIOS: Ver A07 1.00
Processor: Intel® Core™ i7 CPU M 620 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4020MB RAM
Page File: 2797MB used, 5242MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: NVIDIA GeForce GTX 260M
Manufacturer: NVIDIA
Chip type: GeForce GTX 260M
DAC type: Integrated RAMDAC
Device Key: Enum\\PCI\\VEN_10DE&DEV_0618&SUBSYS_02A21028&REV_A2
Display Memory: 2761 MB
Dedicated Memory: 1007 MB
Shared Memory: 1754 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor

[AbsolutGrndZer0]

OK guys! Looking at Lodex's DXDIAG... I SEE MY CARD... so let me go play my paragon (who saved the rachni queen too) and see if I get this problem myself... if I do... then we'll really know it's a problem with having saved the Rachni queen and we can hopefully get a developer in here to help us out!

Though it might be a bit, as my Paragon is only on Mars.

Modifié par AbsolutGrndZer0, 12 mars 2012 - 09:04 .

[AbsolutGrndZer0]

Hmmm Ok I landed on the planet just fine.

Ok, so do any of you with this problem have a Shepard imported from Mass Effect 1 into 2 then into 3? It might be that problem it happened with the From Ashes DLC for a lot of people, could be a similar issue.

[mszemeredy]

Same problem, imported Shep from ME1 to 2 to 3. Saved Rachni Queen.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: INTEL
System Model: DG43GT
BIOS: BIOS Date: 01/07/09 15:28:41 Ver: 08.00.10
Processor: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8124MB RAM
Page File: 4682MB used, 11565MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\\PCI\\VEN_1002&DEV_68B8&SUBSYS_29901682&REV_00
Display Memory: 720 MB
Dedicated Memory: 1010 MB
Shared Memory: 3806 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster 2333SW,SyncMaster Magic CX2333SW(Digital)

Edit: Patch 1.02 did NOT fix this issue.

Modifié par mszemeredy, 13 mars 2012 - 05:11 .

[AbsolutGrndZer0]

Ok, then yeah sounds like this maybe the imported Shepard bug... post in that thread and let them know you still suffer from it I guess.

[Lodex]

I'm still having this bug after the patch..../sadface

Modifié par Lodex, 01 juin 2012 - 04:02 .

[Lodex]

Update: The 1.03 patch didn't fix it either.

This time I imported a renegade character who killed the queen, but the intro cutscene still bugged.