260 réponses à ce sujet

[royard]

AbsolutGrndZer0 wrote...

After reading this thread I must admit I am pretty worried. I want to play multiplayer, but ok so a hacker who hacks for 1,000,000 credits is obvious... but what if it's an extra 1000? I wouldn't notice that... maybe an extra 5000 I might not notice either as not being normal.

This needs to be FIXED to protect those of us that aren't cheaters from getting our accounts banned for being in a game with a cheater and not realizing it.

Jarrett Lee, please tell us what is going to be done about this issue for the REST OF US that haven't yet been affected but could.

It's really hard to notice with all the time bonus credit.  Especially with wave 10, the bonus credit is a lot. 

[Hiroaki]

If you aren't hacking, and you join a hacked game, I wouldn't worry about it. It happened to me and I haven't been banned.

Semtex Jack, I recognize this name because in the first day of release, he was on the top -globally- as far as levels. He was way ahead of everybody else and probably had a hacked server running when a developer/admin joined his hacked game. Busted, plain and simple.

Now he's going to use the fraud protection portion of his credit card to fraudulently get his money back. He's a true black-hat hacker.

[fluffyburrito]

I haven't read everything so forgive me if it's been said, but...

If you notice your multiplayer account having gobs of credits, DON'T SPEND THEM and contact support.

This is the same thing as some guy who robs a bank handing you a suitcase full of money. Your first reaction shouldn't be to spend it.

[Hiroaki]

On a side note, regardless if he cheated or not I think it's wrong for a company to ban a Fan of their work. Better to erase his account and tell him stop whatever it is hes doing or get banned, then knee jerk "OMG HAXOR" = ban hammer.

Just saying, attacking your fans didn't work for Metallica.

[Semtex Jack]

Hiroaki wrote...

If you aren't hacking, and you join a hacked game, I wouldn't worry about it. It happened to me and I haven't been banned.

Semtex Jack, I recognize this name because in the first day of release, he was on the top -globally- as far as levels. He was way ahead of everybody else and probably had a hacked server running when a developer/admin joined his hacked game. Busted, plain and simple.

Now he's going to use the fraud protection portion of his credit card to fraudulently get his money back. He's a true black-hat hacker.

Wow. I wouldn't even know how to go about setting up a server, let alone that. I would only go to the effort of getting my money back if I can't play the game I paid for. 

Was I seriously on the top globally? I mean I bought a LOT of spectre boxes before I realised doing so was raising my N7 level, but I stopped when I realised.

And the problem lies in that the DLC authorisation and multiplayer are tied into the same account, banning one bans both.

[Arcataye]

Sand0 wrote...
Is changing your fov is also bannable?

Would also like to know.
But I know for a fact they can't answer "it's allowed" to that, just like CoD FOV mods are at the grey area, but nobody has yet to be banned from them.
Too risky for me atleast. 

[kelton312]

Jarrett Lee wrote...

Jack - unfortunately the data analysis on your account does not entirely support your story. I'll leave it at that and not make this awkward (I can only go by what I'm told by the back-end teams). I had them double check the data, and didn't take this lightly.
What I have done is reach out to the teams to investigate why you can't access your single-player game and/or DLC.  It may take some time, as we have to evaluate the best course of action here. Also, I'd rather not discuss over PM simply because I'm not really a customer service person, per se. 

I've got your case being looked at and it's being escalated, but I'll step out of this situation now because it's not really my territory.

I lol'd. GG bro

[StarkeRealm]

Sand0 wrote...

What's the "normal" ammount of credits and xp you get in a full match? I earned 14000 credits and get from level 2 to level 6 in my first match (maybe I already had few credits before that match), after reading this I'm wondering if it's normal or not.

The norm for completing all 11 rounds on Bronze is about 12k - 15k credits, and about 100k xp. That will run you through about four or five levels before level 10. So, yes, that's normal.

[GamerVer06]

I just recieved 50000 in a situation like the OP described I have not spent it I have not been banned but I am wondering when I can safely play MP again BIOWARE please help.

[TheKillerAngel]

Instead of hacking credits you could reduce the purchase price of different kits. That's not as easy to notice.

[GamerVer06]

I said 50000 I meant 500000

[Bentebent]

Jarrett Lee wrote...

Jack - unfortunately the data analysis on your account does not entirely support your story. I'll leave it at that and not make this awkward (I can only go by what I'm told by the back-end teams). I had them double check the data, and didn't take this lightly.
What I have done is reach out to the teams to investigate why you can't access your single-player game and/or DLC.  It may take some time, as we have to evaluate the best course of action here. Also, I'd rather not discuss over PM simply because I'm not really a customer service person, per se. 

I've got your case being looked at and it's being escalated, but I'll step out of this situation now because it's not really my territory.

Gawd I lol'd.

Though I do wonder what kind of crappy programmer messed up so bad, making it so easy to cheat. I'd have heads rolling if I was the one responsible for the multiplayer.

Modifié par Bentebent, 10 mars 2012 - 11:21 .

[GamerVer06]

Bentebent wrote...

Jarrett Lee wrote...

Jack - unfortunately the data analysis on your account does not entirely support your story. I'll leave it at that and not make this awkward (I can only go by what I'm told by the back-end teams). I had them double check the data, and didn't take this lightly.
What I have done is reach out to the teams to investigate why you can't access your single-player game and/or DLC.  It may take some time, as we have to evaluate the best course of action here. Also, I'd rather not discuss over PM simply because I'm not really a customer service person, per se. 

I've got your case being looked at and it's being escalated, but I'll step out of this situation now because it's not really my territory.

Gawd I lol'd.

Though I do wonder what kind of crappy programmer messed up so bad, making it so easy to cheat. I'd have heads rolling if I was the one responsible for the multiplayer.

It is extremly difficult to predict how something will be exploited until it is, many times hacking can not be prevented and can only be dealt with after the fact. I don't think it has to do wit hthe quality of programmers at Bioware which I'm sure include some of the best in the industry.

[TheKillerAngel]

GamerVer06 wrote...

Bentebent wrote...

Jarrett Lee wrote...

Jack - unfortunately the data analysis on your account does not entirely support your story. I'll leave it at that and not make this awkward (I can only go by what I'm told by the back-end teams). I had them double check the data, and didn't take this lightly.
What I have done is reach out to the teams to investigate why you can't access your single-player game and/or DLC.  It may take some time, as we have to evaluate the best course of action here. Also, I'd rather not discuss over PM simply because I'm not really a customer service person, per se. 

I've got your case being looked at and it's being escalated, but I'll step out of this situation now because it's not really my territory.

Gawd I lol'd.

Though I do wonder what kind of crappy programmer messed up so bad, making it so easy to cheat. I'd have heads rolling if I was the one responsible for the multiplayer.

It is extremly difficult to predict how something will be exploited until it is, many times hacking can not be prevented and can only be dealt with after the fact. I don't think it has to do wit hthe quality of programmers at Bioware which I'm sure include some of the best in the industry.

During the testing of the multiplayer demo there were warnings of exploits from people who said the entre netcode would have to be rewritten to prevent them.

[Bentebent]

GamerVer06 wrote...


It is extremly difficult to predict how something will be exploited until it is, many times hacking can not be prevented and can only be dealt with after the fact. I don't think it has to do wit hthe quality of programmers at Bioware which I'm sure include some of the best in the industry.

It's quite obvious logic pertaining to the multiplayer is not being handled properly, quite similar to how it was handled in Crysis 2. Being able to manipulate stuff like cash returns client side is just sloppy, especially when you have a cash shop as well.

[GamerVer06]

TheKillerAngel wrote...

During the testing of the multiplayer demo there were warnings of exploits from people who said the entre netcode would have to be rewritten to prevent them.

So ya like what I said then : p. They'll probably end up dealing with it after the fact like but I just hope I don't end up in the crosshairs. If they do aim to prevent it thent it'll probably be a while before we see a patch. 

[Farbautisonn]

If you programme an online bit that can be hacked by a 15 year old from /b/...

[GamerVer06]

Bentebent wrote...

GamerVer06 wrote...


It is extremly difficult to predict how something will be exploited until it is, many times hacking can not be prevented and can only be dealt with after the fact. I don't think it has to do wit hthe quality of programmers at Bioware which I'm sure include some of the best in the industry.

It's quite obvious logic pertaining to the multiplayer is not being handled properly, quite similar to how it was handled in Crysis 2. Being able to manipulate stuff like cash returns client side is just sloppy, especially when you have a cash shop as well.

Without being able to see the code I don't think you can say that Bioware did a terrible job, like I said it's hard to forsee what people will do until they do it. 

[Sand0]

StarkeRealm wrote...

The norm for completing all 11 rounds on Bronze is about 12k - 15k credits, and about 100k xp. That will run you through about four or five levels before level 10. So, yes, that's normal.

Thanks

[Bentebent]

GamerVer06 wrote...

Without being able to see the code I don't think you can say that Bioware did a terrible job, like I said it's hard to forsee what people will do until they do it. 

Why would I need to take a look, it's quite obvious that hacking is already a widespread problem? Bioware messed up, deal with it.

[Semtex Jack]

I've given up on it and sought my own solution to play the game.

Just bear in mind, when you're banning people from the multiplayer you're effectively locking out people from playing the From Ashes DLC, and locking any existing saves they have. The only way they can play again is either being unbanned or using third party programs to skip the DLC checks.

So anyone you ban is probably turning to option B and learning how easy it is to pirate your games and DLC. Just saying, not implying that's the solution I used, just saying.

[GamerVer06]

Bentebent wrote...

GamerVer06 wrote...

Without being able to see the code I don't think you can say that Bioware did a terrible job, like I said it's hard to forsee what people will do until they do it. 

Why would I need to take a look, it's quite obvious that hacking is already a widespread problem? Bioware messed up, deal with it.

I'm just against the insults against Bioware's charachter, hacking is a constant it will always happen, how it will happen is difficult to predict lets take for example how Steam approaches hacking. Steam looks for odd behavior and once they have determined a new hack/aimbot/whatever that is being used they document all instances of people using it. After a period of time during which they accrue a list of people cheating they ban them all. 

This is pretty much all you can do against hacking, after the fact bannings. I see a fallacy in saying that because there is hacking the programmers are idiots. 

[Semtex Jack]

Anyway, back to the game. Loving it despite everything. Just wish I had as much respect for your programmers as I do for your writers and artists.

[Bentebent]

GamerVer06 wrote...

I'm just against the insults against Bioware's charachter, hacking is a constant it will always happen, how it will happen is difficult to predict lets take for example how Steam approaches hacking. Steam looks for odd behavior and once they have determined a new hack/aimbot/whatever that is being used they document all instances of people using it. After a period of time during which they accrue a list of people cheating they ban them all.

This is pretty much all you can do against hacking, after the fact bannings. I see a fallacy in saying that because there is hacking the programmers are idiots.

You are free to believe whatever you want. The hackers even went out of their way to warn Bioware prior to the game's release that the network architecture was broken and would be exploited to the max, easily, if they didn't change the whole thing. That's saying something.

[Hiroaki]

Bentebent wrote...

Gawd I lol'd.

Though I do wonder what kind of crappy programmer messed up so bad, making it so easy to cheat. I'd have heads rolling if I was the one responsible for the multiplayer.

It wasn't a programer that messed up, it was the entire development team's management decision to resort to cheap 1990's style gaming where the consumer hosts the games rather than the studio hosting servers. 

Historicaly, the prime reasons gaming went to trusted server-side hosting in general is because of cheating and piracy.   If the host code is running on someone elses system, then that someone else has the authority to modify it regardless if it's right or wrong.  There is even ongoing problems now with Battlefield 3 Servers being run by "trusted 3rd parties" who are hacking their servers or other shady business to get people rewarded faster than intended.

I've read ME3 stories on this forum of people joining games where somebody was one-shot everything.  There's any number of modifications that they can do because the game engine and mechanics are now well known.  The core to the issue is that consumers are hosting modded public games, thereby altering other people's accounts when it comes to the rewards.

At the end of some gold game I got millions of exp and credit that I can't delete from my account.  For all I know it could've just been a glitch?  It doesn't really bother me because the experience caps out anyway, and the credits I can just leave alone and not spend.  But if I got banned because of that- then it would be just another example of how out of touch the development team is with modern gaming and their customers in general. 

"Money comes first and customer satisfaction comes last" - Electronics Arts. 

Modifié par Hiroaki, 11 mars 2012 - 12:19 .