5 réponses à ce sujet

[DeaconX]

"One or more of your purchases failed to process.  If this problem proceeds please contact customer support." - No thanks, I've dealt with EA's CS and know better... but the store is simply not working right now from the looks of it.

Anyone else?

Modifié par DeaconX, 08 mars 2012 - 03:22 .

[Cazlee]

Yes, every time. If I don't feel like trying 10+ times for the store to finally work, the credits will be gone when I log back into multiplayer.I've already lost over 80,000 credits and basically can't purchase anything.

Adding some information: I've been playing the multiplayer since day 1 and this issue started about 3 days ago and only happened occasionally.  Now it happens everytime I try to buy a pack, and repeatedly.  Entering/Exiting the store, closing/reopening Origin or ME3, entering/exiting the lobby, etc. doesn't solve the issue.

Modifié par Cazlee, 11 mars 2012 - 06:18 .

[Khar-Goth]

Yeah, I am out over 200k (3 Spectre crates plus a lot of Veteran crates) credits and 80 BW points from store purchases that failed and then didn't give me my stuff back.

Been a few days now, haven't gotten the credits/points back or seen anything change on it yet.

[gwie]

Just had the exact same issue; contacted EA customer service and the rep told me:

"I apologize for trouble, we are facing issue with the in game purchase of item & the matter is reported to our bioware team we hope that issue would be resolved soon."

[MonkeynKnot]

I hope they find the issue soon cause I lost so many credits because of this issue and its really making me hate multiplayer. >.<

[walklikeazombie]

I apologize for the inconvenience caused to you. This is a temporary issue and our engineers are already aware of this. They are working to resolve this as soon as possible. I would advise you to please wait for some time and then try again to login and play the game online. If the issue persists, you can contact us again. We will be happy to assist you.

Modifié par walklikeazombie, 25 mars 2012 - 06:00 .