113 réponses à ce sujet

[Abram730]

test you connection first.

connection quality
http://www.pingtest.net/

bandwidth test
www.speedtest.net/

Modifié par Abram730, 07 avril 2012 - 01:38 .

[Masserfasser]

This might be an idea, but personally and looking through the forums, I don't think it is to do with connection speed nor quality. Obviously if your connection isn't good enough, you will most likely encounter problems with online-based applications and games in general, not only ME3.

However, it would seem that people, myself included, having trouble getting MP working, have no problems with other games etc.

It seems to affect a broad range of people, no matter how fast or steady their connection is.

[CalmlyLit]

Masserfasser wrote...

That's a shame funmachine. Mine is still ok, so it seems to have fixed it for me.

I do wonder though, are there any common factors here, that we could think of?
Have you or CalmlyLit opened the ports, for example?
I did that prior disabling UPnP, and even though it didn't help at that time, maybe in conjunction with disabling UPnP, it worked?

Just an idea, might be worth while to try, if you haven't already. Also, I remember you, CalmlyLit, mentioned that your UPnP was already disabled. Have you tried enabling it and/or disabling it or some other combination?

Like said, I'm also trying to think of any common factors/reasons as to why these disconnects happen. It could be a hardware thing, but I think that most likely it could be a software/settings/options related.

Obviously the main problem lies with Bioware, but in the mean time, if we can come up with universally working solution, we can help a lot of people and perhaps even get Bioware to implement a working fix sooner.

As far as I know the ports are still closed, since I never opened them manually. 

And no, I haven't tried that, I will do that when I wake up tomorrow. <3

[funmachine]

Masserfasser wrote...

That's a shame funmachine. Mine is still ok, so it seems to have fixed it for me.

I do wonder though, are there any common factors here, that we could think of?
Have you or CalmlyLit opened the ports, for example?
I did that prior disabling UPnP, and even though it didn't help at that time, maybe in conjunction with disabling UPnP, it worked?

Just an idea, might be worth while to try, if you haven't already. Also, I remember you, CalmlyLit, mentioned that your UPnP was already disabled. Have you tried enabling it and/or disabling it or some other combination?

Like said, I'm also trying to think of any common factors/reasons as to why these disconnects happen. It could be a hardware thing, but I think that most likely it could be a software/settings/options related.

Obviously the main problem lies with Bioware, but in the mean time, if we can come up with universally working solution, we can help a lot of people and perhaps even get Bioware to implement a working fix sooner.

I did everything Chris Priestly suggested in the multiplayer discussion forum, i.e. open ports and enable UPnP, so I assume that's not the problem in my case. It wasn't until I read your post that I disabled UPnP. It would indeed be handy if we could put our finger on what causes these issues.
It might be worth mentioning again that it seems to be related to playing time, because I rarely (if ever) experience any problems at bronze difficulty. Depending on the experience of the players these matches can usually be completed in around 15 - 18 minutes. Silver difficulty is another story however, since this usually takes at least about 20 minutes. Disconnecting usually happens at wave 10 or during extraction, so that would be somewhere around 20 minutes or a bit longer.
I also noticed that some classes disconnect more often than others (though that may just as well be a coincidence. Like I said in an earlier post, these disconnects are very random for me). The ones that have been more or less incapable of completing a match were krogan soldier and just about every vanguard.
Oh yes, and I have another small update on my progress after I disabled UPnP. I already mentioned before that it's not a definitive solution for me, but it seems to be helping at least a bit. I can usually play 2 or sometimes 3 matches without disconnects, and that was a very rare thing before.

Modifié par funmachine, 07 avril 2012 - 03:34 .

[Zaviah]

I have myself Thomsons router and from routers settings I disabled UPnP, and no more disconnections at all. Been playing now 4-5 days without problems. And from services I do not have UPnP automaticly on, its on manual and usually it's not on.

[RockNRollMe]

I've been having the same problem for 3 days now before that I did not have any trouble with the multiplayer. I disabled UPnP but the problem remains I am able to play 1 or 2 games without disconnecting but the lag is unbelievable and on the 3rd game I disconect around mid-game.I have a fiber optic internet connection so I dont believe my internet is at fault here.If anyone learns something new and of value please post it here it would be much appreciated

[Masserfasser]

CalmlyLit, did you try it and if you did, how did it go?

funmachine, any further developments? I found out in my matches that it was completely random as well. I have actually only played bronze ones, so couldn't really say, if that was any factor or not.

It didn't matter what wave, what location, what enemies, just completely random disconnect. Only one instance where I didn't get any disconnects was when I hosted a private match, and this was without anyone else in it, then myself.

I suppose it is good that its helping you at least a bit. Before disabling UPnP, I couldn't never complete three matches in a row, rarely even two.

RockNRollMe, its like I've said, this problem doesn't have anything to do with your connection. It can be reliable and really fast in general, but with ME3, this doesn't matter.

Have you tried opening the ports or anything else?

[funmachine]

Masserfasser wrote...

CalmlyLit, did you try it and if you did, how did it go?

funmachine, any further developments? I found out in my matches that it was completely random as well. I have actually only played bronze ones, so couldn't really say, if that was any factor or not.

It didn't matter what wave, what location, what enemies, just completely random disconnect. Only one instance where I didn't get any disconnects was when I hosted a private match, and this was without anyone else in it, then myself.

I suppose it is good that its helping you at least a bit. Before disabling UPnP, I couldn't never complete three matches in a row, rarely even two.

RockNRollMe, its like I've said, this problem doesn't have anything to do with your connection. It can be reliable and really fast in general, but with ME3, this doesn't matter.

Have you tried opening the ports or anything else?

It's been a few days now since I disconnected, so apparently the problem does seem to be related to UPnP... Anyone else who has disconnecting issues should definitely give it a try.

[CalmlyLit]

I tried it, but it didn't seem to help. I only played like 2-3 times before giving up. I haven't been playing me3 at all recently. I have sort of lost interest in it.. between a multiplayer that is unplayable and an unbeatable campaign (that earth mission is insane. I have spent over 20 hours trying to beat it on easy mode .)

[Masserfasser]

That's a shame, mine is ok, even after the Resurgence DLC. Haven't disconnected once.

Earth mission? You mean London? I thought it was quite easy, what's your problem with it?

[CalmlyLit]

I haven't tried since the dlc was released (There's dlc? o_o)

Here, I'll post a link to it, I had some help but I still can't figure it out.. 

http://social.biowar...P.html#10552109

(Don't want to have spoilers in here)

Modifié par CalmlyLit, 15 avril 2012 - 01:17 .

[Masserfasser]

Yes, there is a free DLC, called Resurgence. You can download it through Origin, if you have it enabled in-game. At least that's the way I got it.

I don't know if it fixes any of these connection problems or anything, but I'd definitely give it a go.

As for your problem, I don't know what to say, I kept shooting and running and when they were ready, I just ran there and activated them.

[itzLWM]

This isn't just a problem on the PC.

Xbox 360 users like me and PS3 users have been having the exact same problem.

Im putting it down to the patch, the issue seemed to crop up at around the time that was released.

I hope BW fixes this. MP us unplayable because of this bug.

[Valorefane Dragonwinter]

Was three seconds from extraction and my game crashed.   Like, a hard crash.  I've had several disconnects (not every time, though) but this one REALLY kinda torqued me because I basically carried the whole team and now get ZERO XP and ZERO creds for it.

My first thought was to talk to EA customer support online, which I did.  The CSR told me (in semi-broken English) to come here since the support team can't adjust rewards...

Here's a copy of the error log:

Faulting application name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Faulting module name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Exception code: 0xc0000005
Fault offset: 0x006221df
Faulting process id: 0x778
Faulting application start time: 0x01cd1b3d0f4b2efb
Faulting application path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Report Id: b52891d1-875f-11e1-b324-001676d09cd1

Log Name:      Application
Source:        Application Error
Date:          4/15/2012 8:01:33 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      classic
User:          [redacted]
Computer:      [redacted]
Description:
Faulting application name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Faulting module name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Exception code: 0xc0000005
Fault offset: 0x006221df
Faulting process id: 0x778
Faulting application start time: 0x01cd1b3d0f4b2efb
Faulting application path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Report Id: b52891d1-875f-11e1-b324-001676d09cd1

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-04-16T01:01:33.000000000Z" />
    <EventRecordID>11611</EventRecordID>
    <Channel>Application</Channel>
    <Computer>[redacted]</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MassEffect3.exe</Data>
    <Data>1.2.5427.16</Data>
    <Data>4f70863b</Data>
    <Data>MassEffect3.exe</Data>
    <Data>1.2.5427.16</Data>
    <Data>4f70863b</Data>
    <Data>c0000005</Data>
    <Data>006221df</Data>
    <Data>778</Data>
    <Data>01cd1b3d0f4b2efb</Data>
    <Data>C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe</Data>
    <Data>C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe</Data>
    <Data>b52891d1-875f-11e1-b324-001676d09cd1</Data>
  </EventData>
</Event>