Aller au contenu

Photo

Amazon UK Woes... BAD NEWS


  • Veuillez vous connecter pour répondre
163 réponses à ce sujet

#101
garyriley1982

garyriley1982
  • Members
  • 55 messages
not for me, they have more or less or less confirmed the fact that they wont finish processing mine for delivery till tomorrow, but they are saying morning.... probably...

#102
Tezlaa

Tezlaa
  • Members
  • 335 messages

mitchcafc1895 wrote...

Woot! Just arrived. Ordered from amazon uk, delivered by HDNL. Don't worry, there's still hope :)


at 6pm?! wow man maybe there is still hope :D Posted Image

#103
Sammuthegreat

Sammuthegreat
  • Members
  • 753 messages

jack3auer wrote...

 i am sorry to say that anyone who ordered with asda / amazon / play etc all set themselves up for disapointment.  think about it.....those are huge companies that sell many many thousands of products.     they dont really give a cack about getting things to people on or before release.

  Shopto.net only deal in games, they were probably set up by gamers and many of the staff will be gamers.      they understand how important these pre-order are to you, they know that you are checking the order status 5 times a day in the week leading up to the release.   this is why they go the extra mile and send you a text message that its being processed and then send you an email with a photograph of your envelope attached when its ready to be sent out.

I have ordered 25ish games with them over the last couple of years, every single one that was a pre-order was delivered on the day before release.  they are also often cheaper than those other companies, they understand what we want as gamers, which is why i always use them when possible.



Shopto.net are usually good, I agree. I got Skyrim the day before release. However I preordered SSX months ago and it turned up on release day, and I preordered Mass Effect several weeks ago and it's still not here. It seems to have got worse with each consecutive order.

I got the emails/text alerts saying it had been shipped 1st class on Wednesday at 10:24am - over 2 DAYS ago now. I'm actually quite annoyed; the website says it's been "DISPATCHED/COMPLETED", which is massively unhelpful - is it just in transit, or has it been delivered to the wrong address? Either way Royal Mail have screwed me over here.

I know, 1st world problems, call the waahmbulance etc., but I'm going travelling next Sunday for 2 months and I'd planned to have 9 days straight to finish the game. If the game doesn't come tomorrow that'll be down to 6, which almost certainly won't be enough.

#104
Deteched

Deteched
  • Members
  • 17 messages
Got mine early this morning but wont get to play it till tomorrow as i have 1 night shift left before the weekend...

#105
Tezlaa

Tezlaa
  • Members
  • 335 messages
It's a shame really :( Less than an hour now before I can stop expecting my game to arrive :(

#106
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages
Lucky son of a gun, mitchcafc1895!

I'll do the same as Tezlaa and wait for the morning post, if it still hasn't arrived by then I'll have to buy it online or make a trek to game as my local supermarket (Tesco) don't sell PC games.

There is still time for it today but I can't quite see that happening.

#107
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages
Ohh just remembered the reason i used Amazon in the first place! Game isn't stocking ME3 so it looks like ill be buying it online.

#108
mitchcafc1895

mitchcafc1895
  • Members
  • 5 messages
If you ordered using first class or day one delivery, then it should hopefully be in a van on its way to you now :)

#109
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages

mitchcafc1895 wrote...

If you ordered using first class or day one delivery, then it should hopefully be in a van on its way to you now :)


Paid around £5 for the day one delivery, thanks mitch for the hope :)

#110
garyriley1982

garyriley1982
  • Members
  • 55 messages

mitchcafc1895 wrote...

If you ordered using first class or day one delivery, then it should hopefully be in a van on its way to you now :)



nope, i preordered around 9 months ago, and then scrambled to re-preorder on 29th feb, with Expediated delivery, and before i caught them out with lying were going to deliver it monday, as it is, i have to wait for some unknmown time tomorrow, despite the wasted day off, and the fact i hasve to stay in tomorrow and potentially blow off a social occasion or risk not getting it till tuesday when i would have to travel 1 hour to their depot and 1 hour back.

#111
Ajpj500

Ajpj500
  • Members
  • 4 messages
Annoyingly my CE didn't arrive by Royal Mail today, despite being shipped before my brothers Xbox 360 Std version that he ordered seperately, which of course arrived this morning....very grumpy PC Gamer!

EDIT:// Also had the same problem with Skyrim, payed for First class postage from Amazon which didn't arrive through Royal Mail until Tuesday the following week, should have learnt my lesson I guess <_<

Modifié par Ajpj500, 09 mars 2012 - 06:18 .


#112
oligo

oligo
  • Members
  • 181 messages
That's really strange :/
I ordered my CE from Amazon on the 29th (after the whole Game fiasco), I paid for 1st class delivery (£2 odd) and my copy arrived on Wednesday...

#113
efrgfhnm_

efrgfhnm_
  • Members
  • 355 messages
I got one-day delivery that was supposedly guaranteed to turn up today, and hasn't....
Holding out hope it'll arrive tomorrow, but I'm still demanding they refund me for the postage haha

#114
Tezlaa

Tezlaa
  • Members
  • 335 messages
30 mins till I can stop expecting it to arrive =[

#115
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages
Wonder what the true extent of undelivered ME3 that were guaranteed to be with us today... Somehow i can't help but feel that it's a fair few.

Edit: From Amazon that is.

Modifié par Patch_Rabbit, 09 mars 2012 - 06:29 .


#116
garyriley1982

garyriley1982
  • Members
  • 55 messages

Patch_Rabbit wrote...

Wonder what the true extent of undelivered ME3 that were guaranteed to be with us today... Somehow i can't help but feel that it's a fair few.


Would be interesting to collate the data, and graph it based on volume and carrier and/or supplier

might show up some damning statistics...

#117
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages
Well I just hope that Amazon get some stick over it, especially after I paid extra to get it on the release date <edit> which was guaranteed. </edit> 

I for one will be giving them an abrupt phone call tomorrow even if I do get it in tomorrow mornings mail, demanding my P&P to be refunded.

Modifié par Patch_Rabbit, 09 mars 2012 - 06:36 .


#118
garyriley1982

garyriley1982
  • Members
  • 55 messages

Patch_Rabbit wrote...

Well I just hope that Amazon get some stick over it, especially after I paid extra to get it on the release date.

I for one will be giving them an abrupt phone call tomorrow even if I do get it in tomorrow mornings mail, demanding my P&P to be refunded.



after talking with Amazon themselves, it would seem that the issue is with the carriers, as they sent them out to the carriers in batches together, after it leaves Amazon and reaches the sorting offices, its then that these issues become the carriers issue - since other people from your carrier from Amazon recieved it, we must conclude that it is the carrier at fault.

#119
Tezlaa

Tezlaa
  • Members
  • 335 messages
I'm giving them an abrupt phone call as soon as the clock strikes 7. I really wanted to play this tonight!

#120
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages

garyriley1982 wrote...

after talking with Amazon themselves, it would seem that the issue is with the carriers, as they sent them out to the carriers in batches together, after it leaves Amazon and reaches the sorting offices, its then that these issues become the carriers issue - since other people from your carrier from Amazon recieved it, we must conclude that it is the carrier at fault.


Their still getting the stinking phone call, if people put pressure onto the companies hopefully they in-turn will put pressure on the curriers they use to make sure delivery times are meet. The blame has to fall somewhere and Amazon is in my sights... Dont like having to chase companies up but when something is guaranteed i expect that guarantee to be meet.

Modifié par Patch_Rabbit, 09 mars 2012 - 06:49 .


#121
Tezlaa

Tezlaa
  • Members
  • 335 messages
5 minutes aw man ='(

#122
garyriley1982

garyriley1982
  • Members
  • 55 messages
[quote]Patch_Rabbit wrote...

Their still getting the stinking phone call, if people put pressure onto the companies hopefully they in-turn will put pressure on the curriers they use to make sure delivery times are meet. The blame has to fall somewhere and Amazon is in my sights... Dont like having to chase companies up but when something is guaranteed i expect that guarantee to be meet.

[/quote

I know HDNL are going to be brought to account for this, as Amazon is going to be having a board meeting on it, where their failure to deliver will be reviewed, and i will be told the end result - its what i got them to promise to before i let them go. :ph34r:

Modifié par garyriley1982, 09 mars 2012 - 06:58 .


#123
Patch_Rabbit

Patch_Rabbit
  • Members
  • 14 messages
The call centre still open? Check that in a minute...

Either way I might just buy it on Steam or Origin now and return the game when it finally comes!

This isn't the adrenaline fuelled day i was expecting.

#124
garyriley1982

garyriley1982
  • Members
  • 55 messages

Patch_Rabbit wrote...

The call centre still open? Check that in a minute...

Either way I might just buy it on Steam or Origin now and return the game when it finally comes!

This isn't the adrenaline fuelled day i was expecting.



got your blood pumping though, :P

#125
Tezlaa

Tezlaa
  • Members
  • 335 messages
No delivery. Going to get in touch with Amazon now to see whats up and where my game is :( Gutted