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Amazon UK Woes... BAD NEWS


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#151
psychobudgie

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Amazon tend to send stuff out at the end of the day. I'm frankly amazed that it takes 2-3 days to be honest. Their delivery service is up there with play.com for being awful. If they weren't a global goliath their delivery would probably put them out of business.

#152
garyriley1982

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Mine has just arrived....

funny though, i live in a block of flats, and just thought id check my postbox downstairs so i go all the way down stairs (5 flights, no lift) to find nothing, and go back up - as soon as i get back into my fla,t the buzzer sounds, my package has arrived, so down and up again...

not complaining tho, at least i have my copy now, chunkier than i expected.

#153
liuqi007

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Has anyone had their preorder bonus code emailed to them by Amazon.co.uk?

#154
Ajpj500

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Still waiting on the postman, love Royal Mail....grumble grumble

edit:// It just arrived, happy gamer now!

Modifié par Ajpj500, 10 mars 2012 - 02:09 .


#155
Gretnablue 2.0

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Mine just arrived.

#156
earl of the north

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Mine has arrived.....installing now.

#157
Kappa Neko

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My copy arrived today... and I live in Germany!
I'm impressed. Didn't think it would arrive this weekend. They stayed true to their word.

<--- happy as swimming in liquid chocolate right now

#158
garyriley1982

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liuqi007 wrote...

Has anyone had their preorder bonus code emailed to them by Amazon.co.uk?



i think you need to get in touch with them...i recieved my code on the 6th/7th

#159
psychobudgie

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I got my code yesterday. Now all I need is the game to turn up.

#160
DarthKaldriss

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psychobudgie wrote...

Amazon tend to send stuff out at the end of the day. I'm frankly amazed that it takes 2-3 days to be honest. Their delivery service is up there with play.com for being awful. If they weren't a global goliath their delivery would probably put them out of business.

                Its HDNL who are rubbish I payed for expedited delivery and they did'nt deliver until about 1730hrs and then just pushed it through the letterbox and scarpered.

#161
insomniac13

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I just received my N7 edition in the mail and guess what - IT'S DAMAGED BEYOND BELIEF!

Thanks a lot, Amazon! I used to be on your side, but after this and no replacements available? Never again.

This whole UK CE thing has been a disaster! EA/Bioware should step up and feel the consequences after this ****up!!  >_<

Modifié par insomniac13, 12 mars 2012 - 12:56 .


#162
garyriley1982

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insomniac13 wrote...

I just received my N7 edition in the mail and guess what - IT'S DAMAGED BEYOND BELIEF!

Thanks a lot, Amazon! I used to be on your side, but after this and no replacements available? Never again.

This whole UK CE thing has been a disaster! EA/Bioware should step up and feel the consequences after this ****up!!  >_<



Again, i would blame the carriers, EA and Amazon/play.com/shopto.com/etc would both have quality checks in place - and damage you have, i assume, is more like transport damage - hence the fault of the carriers.

contact the comapny you ordered from and tell them what happened and have them take it up with the carrier, and explain what was damaged was a rare item - which has become devalued (Its a collectors edition after all ;) ) because of someones incompetance, they should deal with it then - if they still ignore that, tell them that you will report them to consumer watchdog 


EDIT: Oh and take photos and other evidence of the damage which you can send to any of the companies or organisations that ask.

Modifié par garyriley1982, 12 mars 2012 - 01:15 .


#163
insomniac13

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Thanks for the reply.

I did take pictures of it and left packaging feedback with pictures. I have no idea if the insides are okay, but the outer case is pretty damaged and the spine is sticking out as if something really heavy was put on top of it! This happened despite me kindly asking them to pack it securely, but they apparently don't listen to their customers...

I also e-mailed Amazon about it and told me to return the damaged one(for resale? :huh:) and that they'd send me a replacement copy. I don't know how as the product page says "Not Available", but whatever... Now i just have to wait EVEN LONGER :pinched:

Hopefully they'll pack it securely this time around!!

Modifié par insomniac13, 12 mars 2012 - 02:16 .


#164
Yugster

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I dont know why every one always wants to get games right on release date when we all know buy now it will be bugged! Like to wait a month or so for the first patches. Have they fixed the issue that you cant import you custom Shepard from ME2 yet? Im not getting this game till they done that.