4 réponses à ce sujet

[TAJ4Life]

I was chatting to an EA rep to sort out the fact that I have the collectors edition, the rep finally got the soundtrack to show on my bioware page however they added:

Online pass - PS3

Soundtrack - PS3

I tried explaining that they put the WRONG platform on my profile as I have the Xbox 360 version but this person kept throwing codes at me to redeem and not telling me what the codes were for.

I have already registered this game on my Xbox 360 I have activated my CE online pass and ashes DLC, I tried explaining to the rep that they need to add Xbox 360 to my profile and NOT PS3...Then the rep disconnected me.

Whats going on??

[TAJ4Life]

Ok they fixed the soundtrack issue but they seem to not understand simple English asking them to change the online pass to Xbox 360 they keep saying i need to go buy the game >.<

[TAJ4Life]

Now they managed to update my profile to show soundtrack TWICE for PS3 and still showing online pass for PS3 *facepalm*

Modifié par TAJ4Life, 09 mars 2012 - 04:00 .

[Heather Cline]

I'd call EA corporate office which is in America and get them to fix it. Request to speak to a person who was born in america and does not have a thick accent. This is the only way you are going to get this fixed.

[TAJ4Life]

Yeah Im in the UK i had to eventually call a UK office however they said its been fixed, im looking at my games for registered content and its still showing wrong.

EA gave me an online pass when i dont need it, then another person offered to delete my online and then issue me with another pass, i was like no dont do that.