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Grissom Academy quest: loading screen freeze bug


1780 réponses à ce sujet

#276
D.Shepard

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Ryan Warden wrote...

Hi, all! Sorry for the lack of updates.

We have had different members of the team working 24 hours a day to try to understand this issue. What I'm going to say next is going to sound illogical, given the frequency of the issue, but it's the truth: this is a very, very complicated issue.

It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further.

I understand your frustration. :(

Please know that we're continuing to work on this, though. I can't promise anything (asking for an ETA for these sorts of things is like asking how long it will take to find your lost keys) but hopefully we'll have more information soon.


Thanks a lot for the info Ryan. I know we can trust BW.
Just a question:
Someone, even here on this topic, suggested the possibility to realease a the Grissom Academy mission in its orginal English format.
Would be possible or would it create even more issues?

Thanks again

#277
Kledran

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Ryan Warden wrote...

Hi, all! Sorry for the lack of updates.

We have had different members of the team working 24 hours a day to try to understand this issue. What I'm going to say next is going to sound illogical, given the frequency of the issue, but it's the truth: this is a very, very complicated issue.

It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further.

I understand your frustration. :(

Please know that we're continuing to work on this, though. I can't promise anything (asking for an ETA for these sorts of things is like asking how long it will take to find your lost keys) but hopefully we'll have more information soon.



In other words. Not going to happen right? :innocent:

#278
finalfabio79

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i want pilot a athlas, i read ascension, i want see where studied, sleeped and lived Gillian Grayson.
i want see Hendel Mitra if he is alive. I want play this fantastic game for his 100%. Bioware guys dont abandon italian players

#279
NikyAT1

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Ryan Warden wrote...

Hi, all! Sorry for the lack of updates.

We have had different members of the team working 24 hours a day to try to understand this issue. What I'm going to say next is going to sound illogical, given the frequency of the issue, but it's the truth: this is a very, very complicated issue.

It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further.

I understand your frustration. :(

Please know that we're continuing to work on this, though. I can't promise anything (asking for an ETA for these sorts of things is like asking how long it will take to find your lost keys) but hopefully we'll have more information soon.

Thank Ryan! Is it helpful to know that the Debug release in Italian works perfectly?
Can we change something on the console? What i'm asking is a workaround! :)

#280
edogalax

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We should have patience.. but this situation is really incredible.. we can't play with the fear that suddenly the console may freeze up..

#281
finalfabio79

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www.change.org/petitions/mass-effect-3-e-il-bug-dell-accademia-grissom-su-xbox-360-ita-mass-effect-3-and-the-bug-of-grissom-accademy-on-xbox-360-ita#
Petizione per il fix di questo bug sottoscrivetela ragazzi pls

Modifié par finalfabio79, 12 mars 2012 - 03:44 .


#282
NeoBerserKer84

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Ryan Warden wrote...

It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further.

I understand your frustration. :(

Please know that we're continuing to work on this, though. I can't promise anything (asking for an ETA for these sorts of things is like asking how long it will take to find your lost keys) but hopefully we'll have more information soon.


Tnk for reply Ryan, but your report it's really sad... :(

#283
cloudberserker

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My reaction:


#284
Kledran

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cloudberserker wrote...

My reaction:


Pretty much. Like a ****ing krogan ramming it in your ass i'd add.

#285
NeoBerserKer84

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finalfabio79 wrote...

http://www.change.or...n-xbox-360-ita#
Petizione per il fix di questo bug sottoscrivetela ragazzi pls


Che senso ha questa petizione? Sanno già quel'è il problema! Ci stanno lavorando!!!... non è di alcun aiuto!
Sono a conoscianza della nostra indig****one...

#286
irriducibile87

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Ryan Warden wrote...

Hi, all! Sorry for the lack of updates.

We have had different members of the team working 24 hours a day to try to understand this issue. What I'm going to say next is going to sound illogical, given the frequency of the issue, but it's the truth: this is a very, very complicated issue.

It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further.

I understand your frustration. :(

Please know that we're continuing to work on this, though. I can't promise anything (asking for an ETA for these sorts of things is like asking how long it will take to find your lost keys) but hopefully we'll have more information soon.


Thanks for the update Ryan but this sounds really bad :(

#287
Fefferico

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Quel "very,very complicated issue" non lascia presagire nulla di buono.
io opto per il file da 640 Kb con tutti gli oggetti e i War Asset

#288
irriducibile87

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finalfabio79 wrote...

www.change.org/petitions/mass-effect-3-e-il-bug-dell-accademia-grissom-su-xbox-360-ita-mass-effect-3-and-the-bug-of-grissom-accademy-on-xbox-360-ita#
Petizione per il fix di questo bug sottoscrivetela ragazzi pls


Honestly this is useless, they already know of the bug and they are working on it.

#289
finalfabio79

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NeoBerserKer84 wrote...

finalfabio79 wrote...

http://www.change.or...n-xbox-360-ita#
Petizione per il fix di questo bug sottoscrivetela ragazzi pls


Che senso ha questa petizione? Sanno già quel'è il problema! Ci stanno lavorando!!!... non è di alcun aiuto!
Sono a conoscianza della nostra indig****one...


si fa per precauzione, cosi nessuno potrà dire il team si scusa ma non è possibile risolvere il problema in questione, in tempi brevi, almeno possiamo chiedere qualcosa  come un dlc con la missione ho un risarcimento monetario visto che gli euro italiani mi sa, sono come quelli del resto d'europa

#290
BaffoStyle

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hihey54 wrote...

BaffoStyle wrote...



others software house make REAL beta testing

If you (or anyone else) hate Bioware that much, why buying their games in the first place?
Not to mention that a lot of games come with bugs. The fact that you might have not experienced them does not mean that Bioware it's the only SH which "doesn't test" its games.


it's the first time who a triple A game is released with a bug who brokes the play for a great audience of people, in this gen.

sometimes bug affect some portion of gamers, but not an entire nation (and some other guys in europe)

without forgetting the freezes, graphic bugs and framerate drops who affect the other releases of the game

#291
EL Rey 327

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what a about the DLC's solutions?

#292
hihey54

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D.Shepard wrote...

Thanks a lot for the info Ryan. I know we can trust BW.
Just a question:
Someone, even here on this topic, suggested the possibility to realease a the Grissom Academy mission in its orginal English format.
Would be possible or would it create even more issues?

Thanks again

I don't think it is that easy.
As I have already mentioned, the problem lies in OUR X360. Different versions of the game disc still do not work on our systems. The only way this could be "fixed" right now is to buy a foreign Xbox, I presume.
The question I keep asking myself is: how is it possible that no one of the Italian reviewers has encountered this problem when they were playing this game for their reviews? Usually, they get to play the game earlier, so they could have told BW before the game went public.

#293
hihey54

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BaffoStyle wrote...


it's the first time who a triple A game is released with a bug who brokes the play for a great audience of people, in this gen.

sometimes bug affect some portion of gamers, but not an entire nation (and some other guys in europe)

without forgetting the freezes, graphic bugs and framerate drops who affect the other releases of the game


It does not break the game. It simply prevents you from playing that quest, from receiving some equipment and from recruiting a new squad member.
Believe me, although it is not a small issue, many other games (such as Skyrim) were affected by worse bugs when they were released.

#294
Fefferico

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finalfabio79 wrote...

www.change.org/petitions/mass-effect-3-e-il-bug-dell-accademia-grissom-su-xbox-360-ita-mass-effect-3-and-the-bug-of-grissom-accademy-on-xbox-360-ita#
Petizione per il fix di questo bug sottoscrivetela ragazzi pls


Si ma pure la lettera è buggata :lol:
dai cambiate la parte in cui dite che "....unless you uninstall the game from HD"
Questo non è vero....

#295
HyperionG3

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hihey54 wrote...
I don't think it is that easy.
As I have already mentioned, the problem lies in OUR X360. Different versions of the game disc still do not work on our systems. The only way this could be "fixed" right now is to buy a foreign Xbox, I presume.
The question I keep asking myself is: how is it possible that no one of the Italian reviewers has encountered this problem when they were playing this game for their reviews? Usually, they get to play the game earlier, so they could have told BW before the game went public.


How can you tell that? The reviewers used a debug version that seems not affected by this bug. If the developers in 72 hours didn't find the solution yet in front of the source code and debugging tools I don't know how we can say where lies the problem.

#296
edogalax

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I'm reading now your answer Ryan.. please keep posting.. but if you say that is a really complicated issue.. I can't see the light at the end of the tunnel...
Don't let me finish Dark Souls before Bioware fix this.. :)

#297
SirJoe1971

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PLease at least give us a workaround to play the mission. Let us play the english version of the game or way to jump directly in mission without the part that crash the mission....what you want. But please give us the way to play the game.

#298
cloudberserker

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Just to add salt upon fresh wounds, the quest makes an achievement unlockable. So goodbye 1000/1000 for the good italian gamers.

#299
Fefferico

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Well,someone wrote in an italian forum:"We are the 0,001 % , I doubt they are working so hardly only for us..."

Questo però finchè non vi facciamo magari una bella class action con l'associazione consumatori.

#300
Chris Priestly

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We do not have a patch for this yet, but the team continues to work on a fix.

In the meantime as a work around, you can continue to play Mass Effect 3, but you do have to skip this mission. I know this is not ideal, but it does let you continue to play ME3 until a patch is ready. This mission is not part of the critical path, so the game can be completed without playing this mission.



:devil:

Modifié par Chris Priestly, 12 mars 2012 - 04:32 .