1780 réponses à ce sujet

[SeregonWolf]

Now, don't say "be patient" because there's no meaning in it.
The testers should have been patient. No, wait, not even patient; they just had to test a simple playthrough, since it is not the kind of bug appearing if you go in a dark corner, having plaied ME1 on an old xbox, then changed with a new one for ME2 and only if you killed exactly 33332 geth.
If any tester had simply loaded the missions the wod have noticed.
Instead hey prefeared a DLC sold on day one.
And I have to be patient.
I did not order it from UK services as usual,saving 30€ (one third of the price)because I wanted to play it immediatly.
And I have to be patient?
I never dowloaded pirate games because I hate all you have to do to get them working and the issues on them, first of all freezing.
Now I buy something quite expensive and I have to be patient because there was no testing at all? Not a single person loading a mission?
No. I'm thinking seriously of bringing back my copy to the store: we all have untill friday(7days) to ask for a full refound.

[AndreaTek]

La beffa è che questa sub-quest non possiamo rifarla più avanti (in attesa della patch) in quando dopo poche quest principali non sarà più disponibile e verrà "segnalata" come fallita.

http://masseffect.wi...ency_Evacuation

Warning: This is a timed mission. If you complete three missions before completing this mission, it will no longer be available and considered failed.

[irriducibile87]

axydraul wrote...

irriducibile87 wrote...
Ok so i guess this means that the problem is with the 360 copy of the game and not the 360 hardware itself.
So if we play a Mass Effect 3 UK copy of the game it should work.
Now i think that if Bioware release the Grissom Academy as a free DLC with the same exact files of the UK version of the game we should be able to play it.
At least that's what I think, maybe I'm wrong.

yes it works, a my friend tryed this yesterday
if you load the mission with uk dvd, save the game and launch che italian dvd it still crash

Thanks for the info.
I think this is pretty important news, now we know for sure that the problem is with the 360 Italian version of the game.
I hope this can help Bioware fix the problem sooner.
As I said before, maybe they could just realease a free DLC with the UK versione of the Grissom Academy quest.

[Francesco V]

ma almeno che ci pagassero per fare il beta testing.............. perchè non ci credo che hanno fatto il beta testing. ormai è una cosa comune che i videogame abbiano i bug o vadano in crash! ma i giochi per ps1 o ps2 non avevano tutti questi problemi. Le software house oggi si adagiano sugli allori perchè tanto c'è internet e possono correggere l'errore tramite una patch, ma non è giusto. Perchè non è l'unico titolo ad essere afflitto da gravi problemi e sta diventando un'abitudine.

[L.M. Joker]

''yes it works, a my friend tryed this yesterday if you load the mission with uk dvd, save the game and launch che italian dvd it still crash''
Sorry Axydraul can you explain in a better way please?

[SeregonWolf]

L.M. Joker wrote...

''yes it works, a my friend tryed this yesterday if you load the mission with uk dvd, save the game and launch che italian dvd it still crash''
Sorry Axydraul can you explain in a better way please?

I guess that if you know a friend who has a uk version of the game you can use it to play the mission and save after it but you cannot use the uk version just to load it since it keeps crashing even past the first loading screen (that could be another important info).
[irony]Or, as a workaround, you can order another copy from uk just to play the accademy mission [\\irony] 

[L.M. Joker]

If I play that level with a UK game after the grissom academy quest, it's possible return to play with Italy version to continue the story in Italian language?

[Viski90]

I have an important question, maybe it's a stupid question. Is it possible for BioWare/EA to access my information (xbox live) and try to play the game to see what the issue is? I just logged in and while the game was loading (EA logo and stuff) a message appeared saying "You played this game on a different console the last time. All the saved games & info will be transfered to your console". The last time I played the game was yesterday and it was on my console.

[SeregonWolf]

L.M. Joker wrote...

If I play that level with a UK game after the grissom academy quest, it's possible return to play with Italy version to continue the story in Italian language?

It SHOULD be possible.
I did it with another xbox game(not for the same reason) and it was possible.

[irriducibile87]

L.M. Joker wrote...

If I play that level with a UK game after the grissom academy quest, it's possible return to play with Italy version to continue the story in Italian language?

Yes I think you could.
That's why we are asking Bioware to try and release a free DLC with the UK version of the  Grissom Academy quest.

[Rosario87]

irriducibile87 wrote...

L.M. Joker wrote...

If I play that level with a UK game after the grissom academy quest, it's possible return to play with Italy version to continue the story in Italian language?

Yes I think you could.
That's why we are asking Bioware to try and release a free DLC with the UK version of the  Grissom Academy quest.

This is a good idea, given that the Uk version of mass effect 3 works

[D.Shepard]

L.M. Joker wrote...

"It *seems* like a "race condition". That is, the outcome of a function is dependent upon very specific timing and output of other functions. As others have mentioned, this doesn't seem to affect other language builds... so that complicates things further."

I found on the web at: http://searchstorage.../race-condition

In computer memory or storage, a race condition may occur if commands to read and write a large amount of data are received at almost the same instant, and the machine attempts to overwrite some or all of the old data while that old data is still being read. The result may be one or more of the following: a computer crash. An "illegal operation," notification and shutdown of the program, errors reading the old data, or errors writing the new data. This can be prevented by serialization of memory or storage access, such that if read and write commands are received close together, the read command is executed and completed first, by default.

So something happened when EA made the local copy of the game.

I too wonder if we could have access to the UK version of the Grissom Academy mission: it's PAL, thus compatible with our consolle.

[DanielShepard21]

Please give us good news soon. Is a very annoying bug!

[Sardart]

still waiting and hoping to be fixed.
This bug and the MP resets are actually quite game-breaking. No side left safe.

[Ryan Warden]

Hi, all!

We're still working on it -- we haven't forgotten about you. Programming is still looking at the race condition, to be sure that it is the cause of the issue (and isn't just obscuring the real cause). QA has been getting builds from all over the world, so that we can see in which build version number the issue was introduced.

I'll post another update soon.

Modifié par Ryan Warden, 13 mars 2012 - 03:18 .

[finalfabio79]

Ryan Warden wrote...

Hi, all!

We're still working on it -- we haven't forgotten about you. Programming is still looking at the race condition, to be sure that it is the cause of the issue (and isn't just obscuring the real cause). QA has been getting builds from all over the world, so that we can see in which build version number the issue was introduced.

I'll post another update soon.

work work this is the present if you fix this damn bug

http://obiettivosblo...eze-d496ret.jpg

[JacksCosta]

Again, thank you Ryan.

[XMaverick]

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

Just second thing to say, a "race condition" is not only applicable to read/write operation about disks or mass storage. As a programmer, the race condition is a "lock" of the system based of "something" expected to be available at some time, but instead not available or in use by another block of code. This cause the sistem to lock waiting for something that will probably never arrive. In our very case, I'm of the idea that some sort of state function, that evaluate our progress or some other state of the game, is not sending data to the loading process. I don't think is a media problem, because today discs can be verified using solely the burining hardware against the master ISO template. Instead of the hardware problem, some sort of data changed by localization that cannot fit inside some sort of variable and can cause the resource loading function to block and not return to the loading logic can occur. Also, a memory exception from a resource changed by localization can be the cause of the crash of the XBOX, because our console OS is not for debugging and I think it simply miss all the error handling and debugging libraries and parts of the kernel.

So, in a lot less words, we can still only post details and wait for the developers to do a patch for the game, and this can take a lot of time if there's a race condition or memory problems, because it take the developer to near do step-by-step software checks. And we have a lot of code steps here. Really a lot.

[finalfabio79]

XMaverick wrote...

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

Just second thing to say, a "race condition" is not only applicable to read/write operation about disks or mass storage. As a programmer, the race condition is a "lock" of the system based of "something" expected to be available at some time, but instead not available or in use by another block of code. This cause the sistem to lock waiting for something that will probably never arrive. In our very case, I'm of the idea that some sort of state function, that evaluate our progress or some other state of the game, is not sending data to the loading process. I don't think is a media problem, because today discs can be verified using solely the burining hardware against the master ISO template. Instead of the hardware problem, some sort of data changed by localization that cannot fit inside some sort of variable and can cause the resource loading function to block and not return to the loading logic can occur. Also, a memory exception from a resource changed by localization can be the cause of the crash of the XBOX, because our console OS is not for debugging and I think it simply miss all the error handling and debugging libraries and parts of the kernel.

So, in a lot less words, we can still only post details and wait for the developers to do a patch for the game, and this can take a lot of time if there's a race condition or memory problems, because it take the developer to near do step-by-step software checks. And we have a lot of code steps here. Really a lot.

dlc with grissom academy uk version can resolve? 

[XMaverick]

Ryan Warden wrote...

Hi, all!

We're still working on it -- we haven't forgotten about you. Programming is still looking at the race condition, to be sure that it is the cause of the issue (and isn't just obscuring the real cause). QA has been getting builds from all over the world, so that we can see in which build version number the issue was introduced.

I'll post another update soon.

Thank you Ryan. Good luck climbing up the building tree to find the bug first appearence. Hope you can get it quickly so we can get the update just quick.

So, I'm getting the Grissom Academy bug with this configuration:

• XBOX 360 250 Gb Slim edition, no bundle.
• XBox Dashboard updated to the last version, METRO UI, Kinect ready
• Kinect unit attached to the console using his own connector
• Mass Effect 3 Alliance Edition, localized ITA, Disc 1 and Disc 2 installed on the hard drive
• Registered EA Account, Galaxy War activated
• Using USB-driven Microsoft original Xbox controller
• Full HD console resolution
• Internet access provided using Wi-FI connection, WPA key.
• Some Marketplace app installed, Facebook, MSN, Zune video, Mediaset Premium
• No Gold access at this moment
• No Cloud usage
• Using XBox Live account to signup, Silver membership

When loading Academy mission, the disk drive spins for 4-5 seconds before freezing. Sometimes the disc icon make 2-3 rotation before freeze, sometimes take little more time to lock.

Thank you.

[XMaverick]

finalfabio79 wrote...

XMaverick wrote...

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

Just second thing to say, a "race condition" is not only applicable to read/write operation about disks or mass storage. As a programmer, the race condition is a "lock" of the system based of "something" expected to be available at some time, but instead not available or in use by another block of code. This cause the sistem to lock waiting for something that will probably never arrive. In our very case, I'm of the idea that some sort of state function, that evaluate our progress or some other state of the game, is not sending data to the loading process. I don't think is a media problem, because today discs can be verified using solely the burining hardware against the master ISO template. Instead of the hardware problem, some sort of data changed by localization that cannot fit inside some sort of variable and can cause the resource loading function to block and not return to the loading logic can occur. Also, a memory exception from a resource changed by localization can be the cause of the crash of the XBOX, because our console OS is not for debugging and I think it simply miss all the error handling and debugging libraries and parts of the kernel.

So, in a lot less words, we can still only post details and wait for the developers to do a patch for the game, and this can take a lot of time if there's a race condition or memory problems, because it take the developer to near do step-by-step software checks. And we have a lot of code steps here. Really a lot.

dlc with grissom academy uk version can resolve? 

Depends on how the engine handles DLC and the bult-in quests. If the executable use some type of index to handle the mission, and the index can be forced to be overwritten by external source, yes, a DLC can be used to overwrite the built-in content. If not, only a patch of the main executable can be used to "rewrite" the data of the mission. Usually, the Unreal Engine use a dictionary of assets that can be extended via scripts, if I'm not wrong, so it's teorically possible.

[NikyAT1]

Ryan Warden wrote...

Hi, all!

We're still working on it -- we haven't forgotten about you. Programming is still looking at the race condition, to be sure that it is the cause of the issue (and isn't just obscuring the real cause). QA has been getting builds from all over the world, so that we can see in which build version number the issue was introduced.

I'll post another update soon.

Thanks Ryan! Again thanks!

PS: Smettete di scrivere in italiano? E' irrispettoso nei confronti di chi legge!

[finalfabio79]

XMaverick wrote...

finalfabio79 wrote...

XMaverick wrote...

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

Just second thing to say, a "race condition" is not only applicable to read/write operation about disks or mass storage. As a programmer, the race condition is a "lock" of the system based of "something" expected to be available at some time, but instead not available or in use by another block of code. This cause the sistem to lock waiting for something that will probably never arrive. In our very case, I'm of the idea that some sort of state function, that evaluate our progress or some other state of the game, is not sending data to the loading process. I don't think is a media problem, because today discs can be verified using solely the burining hardware against the master ISO template. Instead of the hardware problem, some sort of data changed by localization that cannot fit inside some sort of variable and can cause the resource loading function to block and not return to the loading logic can occur. Also, a memory exception from a resource changed by localization can be the cause of the crash of the XBOX, because our console OS is not for debugging and I think it simply miss all the error handling and debugging libraries and parts of the kernel.

So, in a lot less words, we can still only post details and wait for the developers to do a patch for the game, and this can take a lot of time if there's a race condition or memory problems, because it take the developer to near do step-by-step software checks. And we have a lot of code steps here. Really a lot.

dlc with grissom academy uk version can resolve? 

Depends on how the engine handles DLC and the bult-in quests. If the executable use some type of index to handle the mission, and the index can be forced to be overwritten by external source, yes, a DLC can be used to overwrite the built-in content. If not, only a patch of the main executable can be used to "rewrite" the data of the mission. Usually, the Unreal Engine use a dictionary of assets that can be extended via scripts, if I'm not wrong, so it's teorically possible.

i hope your words will be take from bioware staff

[JacksCosta]

I don't know if this will be useful (I really don't think so, 'cause they're really generic information), but this is my configuration:


XBOX 360 250 Gb Slim edition (the silver version, purchased in bundle with Halo: Reach)

XBox Dashboard updated to the last version, Kinect ready

Kinect unit attached to the console using his own connector

Mass Effect 3 standard edition, Disc 1 and Disc 2 installed on the hard drive

Registered EA Account, Galaxy War activated

Using one of the two Halo: Reach Xbox controllers in bundle with the console

Full HD console resolution

Internet access provided using Wi-FI connection, WPA key.

Some Marketplace app installed, Facebook, MSN, Zune video, Twitter, Youtube

Gold membership

No Cloud usage

Using XBox Live account to signup

No multiplayer sessions played before the freeze

Data imported from ME1 and 2, standard male Shep

Difficult set on normal, full RPG

I'm sorry, but I'm really don't remember my powers or equipment.

If there are any other information I could give to you I'm ready, just ask.
Hope it will be useful,

[Dhamon78]

XMaverick wrote...

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

...cut...

Xmaverick I don't go deep in technical details because I'm not a SME but for the first thing that you say I have the impression that all us talk also of the money (but not only about money) because we spent bug-free money for this game and isn't fair that we get back a game with a so great bug that is obviously due to a lack of controls in our localized version. 

I also agree with you that we can only provide to Bioware all the details that we need but I think that they simply don't need any other data because they don't request anything to us. In my opionion, partially confirmed by Ryan's posts, they only must find the root cause of the bug and fix it once for all so providing more data is completely useless.
The only question is: when we can get the fix? Only for this question we have, as unsatisfied customers, continue to post and requires update because personally if they don't release a patch in a blink of an eye this will be the last bioware game bought by me and I think that a lot of italian people will do the same thing.

Regards