1780 réponses à ce sujet

[hihey54]

It looks like I was wrong.
However, I am glad to hear that with a UK copy, the bug does not occur.

[Ryan Warden]

Yeah, we don't really need more details at this point, but thanks very much for all the help! I'll ask for more information if we need it.

Thanks!

[L.M. Joker]

Let's Bioware works guys! We can only wait for now..

[Katarn84]

AndreaTek wrote...

La beffa è che questa sub-quest non possiamo rifarla più avanti (in attesa della patch) in quando dopo poche quest principali non sarà più disponibile e verrà "segnalata" come fallita.

http://masseffect.wi...ency_Evacuation

Warning: This is a timed mission. If you complete three missions before completing this mission, it will no longer be available and considered failed.

Ma con tre missioni, intende missioni principali o qualunque missione?

Va bene che nella sezione acquisizione dice che compare dopo la missione principale su Palaven, quindi se non faccio quella mi dò all'esplorazione folle senza problemi.

Modifié par Katarn84, 13 mars 2012 - 04:48 .

[pheanor75]

I Hope to see a solutin soon, i think bioware must atone for this, people Who pay the game, play fair deserve more respect. I had a solution about this problem already, i can return the game, have my money back and download an english copy "somewhere", am i wrong Bioware? I Hope i dont have to resort to this.

[XMaverick]

Dhamon78 wrote...

XMaverick wrote...

I have two things to say. First of all, as a consumer, I'm feeling irritated from the Academy bug discovered in the italian port of Mass Effect 3. But, as always, we're acting like a mass of unpleasant people. The argument that Bioware and EA are on the wrong side is a fact. Now, in our very interest, the only logic thing to do as already wrote by other forum members is to post every little detail that we can provide. Only after a solution was found we can ask for some kind of compensation. In fact, we Italian are the only people that continue pressing about the price of the game instead the fact that a piece of the story, small instead but still a piece of the whole story, will be compromised by this bug.

...cut...

Xmaverick I don't go deep in technical details because I'm not a SME but for the first thing that you say I have the impression that all us talk also of the money (but not only about money) because we spent bug-free money for this game and isn't fair that we get back a game with a so great bug that is obviously due to a lack of controls in our localized version. 

I also agree with you that we can only provide to Bioware all the details that we need but I think that they simply don't need any other data because they don't request anything to us. In my opionion, partially confirmed by Ryan's posts, they only must find the root cause of the bug and fix it once for all so providing more data is completely useless.
The only question is: when we can get the fix? Only for this question we have, as unsatisfied customers, continue to post and requires update because personally if they don't release a patch in a blink of an eye this will be the last bioware game bought by me and I think that a lot of italian people will do the same thing.

Regards

As my personal experience, there's no way to get a patch fast with this kind of bug. As the Unreal Engine is written using C++ languange, there's no fast way to get hardware state information. The only sure way is to track every line of code, use debugging routines to "read" the state of the console step-by-step and trace the usage of the memory and all of the game variables. Also trace of the code calls is necessary. So, if we're lucky, the bug is really easy to find, maybe afflicting some very global game variables, and all we must wait is just the time that Microsoft take to certify the patch. If not, the developers are in front of some weeks of blood-spilling debug session reading line-by-line code and monitoring all the hardware piaces of the Xbox.

This is why we cannot get an ETA, but only hope that next time we turn on the XBOX we can read of the patch. 
So, the patch in a blink of the eye is, sadly, simply a non-possible scenario by the way this bug is acting over our Xbox hardware. I'm sorry.

By now, providing more details che be useful for speed up the team that collect hardware and software profiles for debugging, even if they think to have all the possible data. If something was missed, providing here information can let the team to gather the info without first starting the tests and then figure out that something missed. Obviusly, we don't know if this is the case, but doing so it's surely better than read thread posts like "FUC''''''NG SH''' M3 bla bla bla bla some more profanity here". 

By now the game still worth the money. At least some of us can do multiplayer, and we can do some secondary missions before the "critical point of no return :D". Still, there's no excuse for Bioware, as I think some more betatesting at the final stage can possibily avoid this bug. Possibily, because with project like this something can always happen, maybe related to some marketplace app distributed only in Italy like Mediaset Premium, and maybe also after the game was released. This is informatics. This is Sparta. 

[SirJoe1971]

solution 1 )

Start from working english version and retranslate the single mission (they have just to re insert one by one the italian translation and check before going on.

Solution2) traced dubugging.... it is not simple but not impossible and with a team of skilled programmer is not so hard (remember that they have a lot of tools to do it.....always if there is a full team available and not just 2 peoples working on it... ).

Possible workaround

Create a DLC with english mission (it is very easy to add a new startmissionpoint in the game map that just link to the english DLC mission)
THe english version of the mission share for sure the same game variables so compelting it will complete the italian original one (so no need to replace it, a DLC with a new mission that is just linked to working english version of the mission will be a good work around).

But the possibility of a DLC with working english version is near 0% so just wait they will have to findh the bug (solution 2) , solution 1 probably is not possible because the team needed is probably working on other projects..... then test it...then create the patch and send it to microsoft,..... approvation process.......

Total 2 weeks. minimum.... I hope to be wrong....

[mapaan]

E' vergognoso, sul serio.

[irriducibile87]

SirJoe1971 wrote...

solution 1 )

Start from working english version and retranslate the single mission (they have just to re insert one by one the italian translation and check before going on.

Solution2) traced dubugging.... it is not simple but not impossible and with a team of skilled programmer is not so hard (remember that they have a lot of tools to do it.....always if there is a full team available and not just 2 peoples working on it... ).

Possible workaround

Create a DLC with english mission (it is very easy to add a new startmissionpoint in the game map that just link to the english DLC mission)
THe english version of the mission share for sure the same game variables so compelting it will complete the italian original one (so no need to replace it, a DLC with a new mission that is just linked to working english version of the mission will be a good work around).

But the possibility of a DLC with working english version is near 0% so just wait they will have to findh the bug (solution 2) , solution 1 probably is not possible because the team needed is probably working on other projects..... then test it...then create the patch and send it to microsoft,..... approvation process.......

Total 2 weeks. minimum.... I hope to be wrong....

I agree with you, I think the fastest way to solve this bug can just be the release of a free DLC with the working English version.
I really hope they are considering this easy option, so we can finally play this mission.

[D.Shepard]

Ryan Warden wrote...

Hi, all!

We're still working on it -- we haven't forgotten about you. Programming is still looking at the race condition, to be sure that it is the cause of the issue (and isn't just obscuring the real cause). QA has been getting builds from all over the world, so that we can see in which build version number the issue was introduced.

I'll post another update soon.

Thanks for the update Ryan. I'm curious to know why this bug occured only in the Italian version but I know you have other priorities, namely fixing the bug, other then investigate on such matter.

I'm look foward to the next update.

[axydraul]

SeregonWolf wrote...

L.M. Joker wrote...

''yes it works, a my friend tryed this yesterday if you load the mission with uk dvd, save the game and launch che italian dvd it still crash''
Sorry Axydraul can you explain in a better way please?

I guess that if you know a friend who has a uk version of the game you can use it to play the mission and save after it but you cannot use the uk version just to load it since it keeps crashing even past the first loading screen (that could be another important info).
[irony]Or, as a workaround, you can order another copy from uk just to play the accademy mission [irony] 

sorry I was at work...
you can do only the complete mission with the UK DVD, you can't begin the mission with the uk version and continue it with che italian because it crashes
se sei italiano, così si fa prima: la devi giocare tutta col disco uk, se inizi con lo uk e poi vuoi riusare il tuo disco ita crasha tutto, devi iniziarla e finirla col disco uk. io no ho provato, me lo ha detto un ragazzo del nostro forum che l'ha fatta

Modifié par axydraul, 13 mars 2012 - 06:40 .

[D.Shepard]

sorry I was at work...
you can do only the complete mission with the UK DVD, you can't begin the mission with the uk version and continue it with che italian because it crashes

But I suppose you can play the entire mission with the UK DVD (or the dlc many players talked about) then reusing your original DVD once you are back to the Normandy.

Am I right?

[Frimar21]

First of all I don't know anyone with the English version, so I must wait for a final solution from Bioware!

Second, I have paid for a product, so I Pretend (right, pretend) a working copy of the CD.
That means for EA/BW correct the bug and prepare a new Italian CD2 and send it trough any game stop shop or whatever they like to any customer who bought the game!

In fact, what could be the solution for a customer not connected to Internet? it could sound strange in 2012, but I know many friends of mine that have an Xbox not connected! It means they cannot play???

By the way, dear Bioware, because I stop playing to ME3, I purchased the last DLC for Dragon Age 2, so I like your games, and I won't say that I will never buy any product from you. But again, if I close the contract with my Internet provider, I would be able to play to ME3 in any case!

Thanks, and think how to distribute the patch to the off line Xbox!

[Ryan Warden]

D.Shepard wrote...

Thanks for the update Ryan. I'm curious to know why this bug occured only in the Italian version but I know you have other priorities, namely fixing the bug, other then investigate on such matter.

I'm look foward to the next update.

We're curious too.  That's part of our investigation, as it may be important to how this gets fixed.

[heathenchemist]

I'm not a compute engineer or a programmer, and i'm on the 'let them work quietly' side of the barricade...but i think it could be a piece of cake for bioware to put a working fre DLC for that quest on Xbox Live...P.S.: only my opinion, don't really know wich technical obstacles that would involve..

[wc big max ita]

Ragazzi dopo i bug di Skyrim della Bethesda, non credevo che anche la Bioware mi deludesse tanto ....

[axydraul]

D.Shepard wrote...

sorry I was at work...
you can do only the complete mission with the UK DVD, you can't begin the mission with the uk version and continue it with che italian because it crashes

But I suppose you can play the entire mission with the UK DVD (or the dlc many players talked about) then reusing your original DVD once you are back to the Normandy.

Am I right?

you are right, or my friends tell so, i don't have tried (i have not the uk copy...)

[Ryan Warden]

heathenchemist wrote...

I'm not a compute engineer or a programmer, and i'm on the 'let them work quietly' side of the barricade...but i think it could be a piece of cake for bioware to put a working fre DLC for that quest on Xbox Live...P.S.: only my opinion, don't really know wich technical obstacles that would involve..

That's really hard to do but, more importantly, has never been implemented or tested. We don't want to accidentally introduce another issue.

It could also potentially take much longer.

[axydraul]

Ryan Warden wrote...

D.Shepard wrote...

Thanks for the update Ryan. I'm curious to know why this bug occured only in the Italian version but I know you have other priorities, namely fixing the bug, other then investigate on such matter.

I'm look foward to the next update.

We're curious too.  That's part of our investigation, as it may be important to how this gets fixed.

Ryan does an italian copy on a uk gamertag work?
I'm very curious now

[Ryan Warden]

Nope, that doesn't change anything (unfortunately).

[axydraul]

Ryan Warden wrote...

Nope, that doesn't change anything (unfortunately).

thanks, I was thinking start the game with a fake tag living in London created ad hoc...

Modifié par axydraul, 13 mars 2012 - 07:30 .

[cloudberserker]

Thanks Ryan for the costant updates

[L.M. Joker]

Did someone played the damn quest without importing anything? Should be a problem depending by imported career? Maybe I'm wrong but it could be?

[MIK710_0]

I'm sure that the problems are some file missing and\\or bad positioned on the game's disks ... maybe in the "master-disk creation" process, the italian localizer made the wrong file distribution on the disks ...
I think the problem is aomething so stupid like that ...

Tnk BW and Ryan for all support and helps

[RomaRulez]

Full trust in Bioware ! The game worth the patience,don't let us down ! Keep up the already good work !