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Grissom Academy quest: loading screen freeze bug


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#1001
Berserk1479

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Just reporting that I'm also having this same issue with ME3 freezing while trying to load the Grissom Academy mission. Hope Bioware is still working to provide a solution... (keeping my fingers crossed).

BTW, for the Bioware guys: what about extracting all the data which relates to this quest (maps, cutscenes, dialog, etc..) from the US version of the game (which does not seem to suffer from this bug) and then including it in a patch of sort with some workaround to force the game to load from this patch file rather than from the disk? I wouldn't care the less if this means that the quest does not have
Italian VO and I guess that's the same for most people here...

Correct me if I'm wrong (I'm no programmer), but couldn't this work in theory? No need to replicate and understand the bug, probably the harder part is to put together some code to force the game loading from patch rather than from disk.

My "steup" just in case it's useful:
- ME3 N7 CE of course in Italian
- Xbox 360 S (Italian)
- Imported ME2 Character, previously imported from ME1.
- "From Ashes" DLC installed, but not played so far
- "Mars" and "Palaven" missions completed.
- N7 "Cerberus Labs" mission completed.
- First Citadel trip done.
- Insanity skill level.

#1002
DaRk_ViVi

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I'm stuck in this bug like everyone else.
Can someone tell me which missions can I complete without having the Grissom Academy disappear from my map?

I guess this is related to priority missions, right? I still have to do the one where you have to check the diplomatic meeting.

#1003
Slash4227

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you can complete 3 missions before it fails.

#1004
DaRk_ViVi

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So 3 priority missions? Or 3 missions included sub quests?

#1005
Slash4227

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not sure but i think 3 priority missions... probably someone else can confirm or be more precise!

Modifié par Slash4227, 18 mars 2012 - 10:53 .


#1006
Fefferico

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Last mission you can complete is Priority-Tuchanka.
Obviously you are allowed to complete all secondary quests.
When you activate priority.Citadel 2 you cannot go here because Academy Missions will fail.

#1007
waren tolker

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DaRk_ViVi wrote...

So 3 priority missions? Or 3 missions included sub quests?



After Priority: Tuchanka you receive a comunication from the Salarian Ambassador, don't go to the Citadel or Grissom Accademy Quest fail.  (You can play all secondary missions on every planets, but don't go to the Citadel ).

#1008
D.Shepard

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SeregonWolf wrote...

D.Shepard wrote...
In that case the "interface" (the in game menu, the HUD etc) would be in English. That's why I mentioned Italina interface.
BTW since everyone elese is still unable to play the mission it's clear what the "scientific evidence" states on that matter. Unless we are given different evidence.

So he should be targeting some enemy with translated status or so on.
That would do fine.
But asking to post screens of the diary with completed task is uselesssince one has just to play it on UK disc then skip back to italian one to do the trick.
Anyway, since some have tried everything he has done and still freeze I thing that you're just arguing if he as actually played the mission or not and not if it is possible or not, beacause nobody else made it.
At least everybody is just killing time for the patch, trolling or troll-hunting. :P


I agree any further "investigation" on that matter is pointless due to the lack of evidence supporting his claim.
Let's see what news Monday will bring us.

I made a small calculation. If the ETA remains constant (namely BW is able to complete the patch this week and MS does not take further  time for certification) we should expect the "patch" in three weeks, not before.

In three weeks I can complete the game, still playing 4/5 MP matches, and start a new one where the Grissom Academy can be completed.

I can enjoy the rest of the game, still playing MP, and start NG+ with all the bonuses and the Grissom Academy mission avaialble.

Any of you agree with my point of view?

#1009
BlackIB

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D.Shepard wrote...

SeregonWolf wrote...

D.Shepard wrote...
In that case the "interface" (the in game menu, the HUD etc) would be in English. That's why I mentioned Italina interface.
BTW since everyone elese is still unable to play the mission it's clear what the "scientific evidence" states on that matter. Unless we are given different evidence.

So he should be targeting some enemy with translated status or so on.
That would do fine.
But asking to post screens of the diary with completed task is uselesssince one has just to play it on UK disc then skip back to italian one to do the trick.
Anyway, since some have tried everything he has done and still freeze I thing that you're just arguing if he as actually played the mission or not and not if it is possible or not, beacause nobody else made it.
At least everybody is just killing time for the patch, trolling or troll-hunting. :P


I agree any further "investigation" on that matter is pointless due to the lack of evidence supporting his claim.
Let's see what news Monday will bring us.

I made a small calculation. If the ETA remains constant (namely BW is able to complete the patch this week and MS does not take further  time for certification) we should expect the "patch" in three weeks, not before.

In three weeks I can complete the game, still playing 4/5 MP matches, and start a new one where the Grissom Academy can be completed.

I can enjoy the rest of the game, still playing MP, and start NG+ with all the bonuses and the Grissom Academy mission avaialble.

Any of you agree with my point of view?


Yes, I'm totally agree. It's useless to wait for weeks this patch and stop the game. The beautiful of Mass Effect is just playing it again. ^_^

#1010
D.Shepard

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BlackIB wrote...

D.Shepard wrote...

SeregonWolf wrote...

D.Shepard wrote...
In that case the "interface" (the in game menu, the HUD etc) would be in English. That's why I mentioned Italina interface.
BTW since everyone elese is still unable to play the mission it's clear what the "scientific evidence" states on that matter. Unless we are given different evidence.

So he should be targeting some enemy with translated status or so on.
That would do fine.
But asking to post screens of the diary with completed task is uselesssince one has just to play it on UK disc then skip back to italian one to do the trick.
Anyway, since some have tried everything he has done and still freeze I thing that you're just arguing if he as actually played the mission or not and not if it is possible or not, beacause nobody else made it.
At least everybody is just killing time for the patch, trolling or troll-hunting. :P


I agree any further "investigation" on that matter is pointless due to the lack of evidence supporting his claim.
Let's see what news Monday will bring us.

I made a small calculation. If the ETA remains constant (namely BW is able to complete the patch this week and MS does not take further  time for certification) we should expect the "patch" in three weeks, not before.

In three weeks I can complete the game, still playing 4/5 MP matches, and start a new one where the Grissom Academy can be completed.

I can enjoy the rest of the game, still playing MP, and start NG+ with all the bonuses and the Grissom Academy mission avaialble.

Any of you agree with my point of view?


Yes, I'm totally agree. It's useless to wait for weeks this patch and stop the game. The beautiful of Mass Effect is just playing it again. ^_^


Beside ME3 has a great combat gameplay. Since most of us will play the game multiple times we could complete playthrough without this mission, after all.

As I mentioned before many us consider "canon" they playthrough where we completed all the dlc. However the first playthrough was obviously lacking them. So we could treat Grissom Academy as a dlc.


One last question:
When the news of bug spread across the web someone mentioned that the copy of the game EA Italy sent to press was not affected by the bug.
If that's the case couold we ask EA italy to send us the same version of the game they gave to press?

I'm curious....

#1011
BlackIB

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D.Shepard wrote...

BlackIB wrote...

D.Shepard wrote...

SeregonWolf wrote...

D.Shepard wrote...
In that case the "interface" (the in game menu, the HUD etc) would be in English. That's why I mentioned Italina interface.
BTW since everyone elese is still unable to play the mission it's clear what the "scientific evidence" states on that matter. Unless we are given different evidence.

So he should be targeting some enemy with translated status or so on.
That would do fine.
But asking to post screens of the diary with completed task is uselesssince one has just to play it on UK disc then skip back to italian one to do the trick.
Anyway, since some have tried everything he has done and still freeze I thing that you're just arguing if he as actually played the mission or not and not if it is possible or not, beacause nobody else made it.
At least everybody is just killing time for the patch, trolling or troll-hunting. :P


I agree any further "investigation" on that matter is pointless due to the lack of evidence supporting his claim.
Let's see what news Monday will bring us.

I made a small calculation. If the ETA remains constant (namely BW is able to complete the patch this week and MS does not take further  time for certification) we should expect the "patch" in three weeks, not before.

In three weeks I can complete the game, still playing 4/5 MP matches, and start a new one where the Grissom Academy can be completed.

I can enjoy the rest of the game, still playing MP, and start NG+ with all the bonuses and the Grissom Academy mission avaialble.

Any of you agree with my point of view?


Yes, I'm totally agree. It's useless to wait for weeks this patch and stop the game. The beautiful of Mass Effect is just playing it again. ^_^


Beside ME3 has a great combat gameplay. Since most of us will play the game multiple times we could complete playthrough without this mission, after all.

As I mentioned before many us consider "canon" they playthrough where we completed all the dlc. However the first playthrough was obviously lacking them. So we could treat Grissom Academy as a dlc.


One last question:
When the news of bug spread across the web someone mentioned that the copy of the game EA Italy sent to press was not affected by the bug.
If that's the case couold we ask EA italy to send us the same version of the game they gave to press?

I'm curious....

I doubt EA will send us a copy not affected from the bug. We speak of hundreads of players and it's simpler to make a patch. I think that the copies that will on sale in a month will be properly functioning.

#1012
DeuSalvo

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In Troll we Trust

#1013
Matti Crista

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In Ryan we trust, sounds better....

#1014
Csa lele

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JuannBell wrote...

Csa lele wrote...

This story is nammerda.

Speriamo che lunedì sia pronta la patch.


seeeee sogna ragazzo sogna



Infatti non ci spero, ma è davvero assurdo, comunque mi rimetto nell'ombra a seguire lo svolgersi degli eventi.
Che per adesso non posso essere utile !

#1015
Francescoooo

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Qualcuno oltre a me ha notato che il secondo disco del gioco sembra non essere scritto fino alla fine? Al contrario del primo disco sul secondo si vede bene il segno dove finiscono i dati, cosa che di solito non si vede sui dischi stampati. Forse è quello il problema, cosa che tra l'altro spiegherebbe perchè sono coinvolti così tanti file. Voi che dite?

#1016
D.Shepard

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I doubt EA will send us a copy not affected from the bug. We speak of hundreads of players and it's simpler to make a patch. I think that the copies that will on sale in a month will be properly functioning.

Of course it's simpler. I was wondering about what could happen if someone calls EA Italy and makes a "formal" request.


Matti Crista wrote...

In Ryan we trust, sounds better....


I strongly agree. Tomorrow he will update us. 

I suppose we won't have the patch neither this week nor the next one. There are "technical times" for the creation of a patch.
BW is acting as quick as possible and Ryan is always very polite and update us frequently but for what I read on this topic I believe the most optimistic ETA is 3 weeks. I wish I'm wrong.

#1017
BlackIB

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Francescoooo wrote...

Qualcuno oltre a me ha notato che il secondo disco del gioco sembra non essere scritto fino alla fine? Al contrario del primo disco sul secondo si vede bene il segno dove finiscono i dati, cosa che di solito non si vede sui dischi stampati. Forse è quello il problema, cosa che tra l'altro spiegherebbe perchè sono coinvolti così tanti file. Voi che dite?

No, I don't think.
In my opinion there were two version of ME3: one sent to the press (the correct) and the other stamped for mistake and went on sale (that all of us have).

However I've got a screen freeze on Tuchanka and in a strange way 'cause there was no enemies on map or other stressful conditions for my console.

#1018
D.Shepard

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BlackIB wrote...

Francescoooo wrote...

Qualcuno oltre a me ha notato che il secondo disco del gioco sembra non essere scritto fino alla fine? Al contrario del primo disco sul secondo si vede bene il segno dove finiscono i dati, cosa che di solito non si vede sui dischi stampati. Forse è quello il problema, cosa che tra l'altro spiegherebbe perchè sono coinvolti così tanti file. Voi che dite?

No, I don't think.
In my opinion there were two version of ME3: one sent to the press (the correct) and the other stamped for mistake and went on sale (that all of us have).

However I've got a screen freeze on Tuchanka and in a strange way 'cause there was no enemies on map or other stressful conditions for my console.


Few seconds "freezes" occurs sometimes but if you continue to hear the game sounds you are ok. After 10/15 seconds max the game is loaded.
Nothing compared to the Grissom Academy freeze.

Btw were you able to complete Tuchanka?

#1019
BlackIB

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D.Shepard wrote...

BlackIB wrote...

Francescoooo wrote...

Qualcuno oltre a me ha notato che il secondo disco del gioco sembra non essere scritto fino alla fine? Al contrario del primo disco sul secondo si vede bene il segno dove finiscono i dati, cosa che di solito non si vede sui dischi stampati. Forse è quello il problema, cosa che tra l'altro spiegherebbe perchè sono coinvolti così tanti file. Voi che dite?

No, I don't think.
In my opinion there were two version of ME3: one sent to the press (the correct) and the other stamped for mistake and went on sale (that all of us have).

However I've got a screen freeze on Tuchanka and in a strange way 'cause there was no enemies on map or other stressful conditions for my console.

In my case the sound was freeze. I've waited but not even the dashboard worked. Fortunately I was able to complete Tuchanka with no problems. It was only a "routine" freeze. :)
Few seconds "freezes" occurs sometimes but if you continue to hear the game sounds you are ok. After 10/15 seconds max the game is loaded.
Nothing compared to the Grissom Academy freeze.

Btw were you able to complete Tuchanka?



#1020
BlackIB

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D.Shepard wrote...

BlackIB wrote...

Francescoooo wrote...

Qualcuno oltre a me ha notato che il secondo disco del gioco sembra non essere scritto fino alla fine? Al contrario del primo disco sul secondo si vede bene il segno dove finiscono i dati, cosa che di solito non si vede sui dischi stampati. Forse è quello il problema, cosa che tra l'altro spiegherebbe perchè sono coinvolti così tanti file. Voi che dite?

No, I don't think.
In my opinion there were two version of ME3: one sent to the press (the correct) and the other stamped for mistake and went on sale (that all of us have).

However I've got a screen freeze on Tuchanka and in a strange way 'cause there was no enemies on map or other stressful conditions for my console.


Few seconds "freezes" occurs sometimes but if you continue to hear the game sounds you are ok. After 10/15 seconds max the game is loaded.
Nothing compared to the Grissom Academy freeze.

Btw were you able to complete Tuchanka?

In my case the sound was freeze. I've waited but not even the dashboard worked. Fortunately I was able to complete Tuchanka with no problems. It was only a "routine" freeze.

P.S. Sorry for the previous post, I've made a mistake with the quote :lol:

#1021
BaffoStyle

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D.Shepard wrote...
BW is acting as quick as possible and Ryan is always very polite and update us frequently but for what I read on this topic I believe the most optimistic ETA is 3 weeks. I wish I'm wrong.


i laught too loud when i read post like this :asd:

an advice for the users: the UK copies of Mass Effect 3 are grimsson academy bug-free, so if you have the chance, use them to bypass it

#1022
SeregonWolf

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D.Shepard wrote...
I made a small calculation. If the ETA remains constant (namely BW is able to complete the patch this week and MS does not take further  time for certification) we should expect the "patch" in three weeks, not before.

Any of you agree with my point of view?

Especially when, if you take a look on the forum you can read this:

Chris Priestly wrote...

Hi Everyone

I get messages
asking me when the next Mass Effect 3 patch will be coming and when "X"
problem will be fixed. I thought it might be a good idea to give you
some insight into how a patch is made so that you understand more about
the patching process.

  • Everything starts with help from customers like you who report issues here on the BSN or to our EA Custmer Service people.
  • These issues are then reported to the Mass Effect 3 team and they begin to investigate the issue.
  • The team tries to reproduce the issue
  • They then figure out what is causing the issue
  • They
    then work to fix whatever the cause of the issue is. This can take a
    short or long time depending on how difficult it is to fix the issue.
  • Once
    they have a fix, they test it thoughoughly in the game. They also test
    to make sure that the fix does not effect the game in some unexpected
    manner or introduce new issues.
  • Once a collection of issues are
    fixed by the team it is put into a patch and sent off to EA and our
    partners at Microsoft and Sony for whats is called Certification. They
    also run tests to make sure that our fix works and that it does not
    introduce any new issues to the game or their systems.
  • If
    AT ANY POINT in this testing and Certification process a problem is
    detected, the patch is sent back to us and process begins again until it
    is fixed.
  • Once the patch has passed certification, it is released to the public via Origin, Xbox and Playstation.
All
bugs are investigated by the team and are prioritized in a process
called triage. Bugs are triaged based on how important they are to the
game and how many people are encountering them. This means an issue can
be extremely important if it effects a lot of people OR that an issue
that effects a few people, but prevents them from playing the game can
both be equally important. The team works to fix as many issues as
possible in a given patch process.

I want to reassure you all
that BioWare IS working on fixing the issues you are reporting and we
are working on patching to get you the fixes ASAP. We appreciate your
patience and assistance as we work to resolve these issues. [smilie]../../../images/forum/emoticons/smile.png[/smilie]



[smilie]../../../images/forum/emoticons/devil.png[/smilie]

I'd underline this part:
"Once a collection of issues are
fixed by the team it is put into a patch and sent off to EA and our
partners at Microsoft and Sony for whats is called Certification. They
also run tests to make sure that our fix works and that it does not
introduce any new issues to the game or their systems."
It comes in contrast with what Ryan wrote about not holding back any fix and delivering it as soon as it will be ready, despite somebody (don't remember who, sorry) was telling exactly that they will never release a patch only for our isue.

#1023
Fefferico

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"It comes in contrast with what Ryan wrote about not holding back any fix and delivering it as soon as it will be ready, despite somebody (don't remember who, sorry) was telling exactly that they will never release a patch only for our isue."

Well,I don't think so:for example,you know there are THOUSANDS of Americans that cannot play the game AT ALL for a terrible bug that put a black screen as soon as they start the game:they see a black screen and they cannot press START.....
That is seriously a bug so worst then our and I don't think they will wait a "patch pack"....
Also,I don't think Grissom academy will be fixed with a classic patch,I think they will make a file to download from marketplace....or maybe something only for italians account so we don't need to wait a massive patch.

#1024
SeregonWolf

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Please, don't we start over with the same discussions, since I've never been a great fan of the "look to the bright side" attitude.
I'm following this forum just for curiosity, since I'm not playing anymore ME3 and I found just a little contrast in what was written here.

BaffoStyle wrote...

i laught too loud when i read post like this :asd:

Agreed. That's trolling taken to the next level. :lol:

#1025
D.Shepard

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Fefferico wrote...

"It comes in contrast with what Ryan wrote about not holding back any fix and delivering it as soon as it will be ready, despite somebody (don't remember who, sorry) was telling exactly that they will never release a patch only for our isue."

Well,I don't think so:for example,you know there are THOUSANDS of Americans that cannot play the game AT ALL for a terrible bug that put a black screen as soon as they start the game:they see a black screen and they cannot press START.....
That is seriously a bug so worst then our and I don't think they will wait a "patch pack"....
Also,I don't think Grissom academy will be fixed with a classic patch,I think they will make a file to download from marketplace....or maybe something only for italians account so we don't need to wait a massive patch.


Ryan also said the fix to Grissom Academy bug in the Italian version of ME3 would not be considered a "patch" even though it will function like one.

I cannot find the quote right now but it's on this topic.

I don't know BW/EA final decision but I trust Ryan.
Honestly if I hadn't read Ryan's words I would have believed the Grissom Academy bug was meant to be solved with a "patch pack".

Let's await the next update. Next time I'll play ME3 I'll start Priority Citadel 2.
There is no way to have the patch next week.

Did any of you contact, just for curiosity of course, EA Italy customer service? I'm curious to know what they say, since it's clear the bug occurred during the "localization process" they made...