1780 réponses à ce sujet

[hihey54]

ventu89 wrote...is a sort of compensation expected for this problem?

No.

[cloudberserker]

Be glad that they have it as high priority. A fast fix to the issue is the only thing I ask.
I'm approaching the point of the game where the quest fails, so I'll wait for a couple of days, play multiplayer or import another save, hoping that next week we have a more definitive date for the patch.
Don't get your hopes up for a monday or tuesday patch, even if they fix the problem today I think there is still Microsoft certification process, that usually takes at least a couple of days.

[ventu89]

cloudberserker wrote...

Be glad that they have it as high priority. A fast fix to the issue is the only thing I ask.
I'm approaching the point of the game where the quest fails, so I'll wait for a couple of days, play multiplayer or import another save, hoping that next week we have a more definitive date for the patch.
Don't get your hopes up for a monday or tuesday patch, even if they fix the problem today I think there is still Microsoft certification process, that usually takes at least a couple of days.

they don't have it as high priority. they had to do a complete test of all version before the release date. i prefer a new postponement than a game with big issue for 130€

[ventu89]

i think it's better a new postponement than a not playable game with big issue like this one. i paid 130€. it a shame!!!

[NeoBerserKer84]

Ryan Warden wrote...

Thanks for the added information! I guess I should clarify: our ongoing investigation isn't just based on "is this actually happening?" We just need a more complete understanding of the exact nature of the issue -- we need to know every precise variable that is contributing to it.

Simply put: this is high-priority for us, but it's complicated and so it's taking some time.

Thanks for your continued patience!

Hi Ryan, tnk for your reply...
You think that Bioware will realise the patch in the coming days? Or it will take more time for this?

[AlexDemoIT]

ventu89 wrote...

is a sort of compensation expected for this problem?

I hope so,but probably not.

[BaffoStyle]

ventu89 wrote...

the only way to have an answer in swearing out loud but i think that this could be also a good way to get a ban.
their silence is the worst answer in a moment like this,they could give us some news like the origin of the problem,how they think to fix it. we just want some of attention (and a patch).

we all learn a good lesson for this new generation of videogame: never buy at day one.

the more time pass the more i feel in "waiting for godot"

130 euro buttati in discarica

at least, never buy at day one from software house who don't give a "******" to their fanbase

neanche su skyrim c'erano bug cosi penalizzanti (e li parliamo di mondi aperti)

Modifié par BaffoStyle, 11 mars 2012 - 12:51 .

[axydraul]

here's my setup

- Italian ME3 N7 Collector Edition
- Italian Xbox 360 S 250 GB
- Both Discs installed on 250gb HDD
- Using Disc 2 (Edit: the game requested it). I try to start the game with Disc 1 or Disc 2 inserted, the game freeze
- Imported ME2 Character, previously imported from ME1. It's the standard Shep. Adept class.
- Played "Arrival", "The Stolen Memories" and "the Shadow" ME2 DLCs
- Italian dub and subs.
- "From Ashes" DLC installed
- Last mission: Tuchanka
- Normal level.

I tried also to set console and game in full english (with the dlc for the voices), the game still crash

[irriducibile87]

My setup:

- Italian ME3 N7 Collector Edition
- Italian Xbox 360 S 250 GB
- Both Discs installed on 250gb HDD
- Imported ME2 Character, previously imported from ME1. Standard male Shepard. Soldier class.
- Completed all ME2 DLCs.
- Italian dub and subs.
- "From Ashes" DLC installed and completed.
- Last mission: Tuchanka
- Insanity difficulty level.

I tried almost every possible different combinations of weapons and squad members but when in the mission loading screen after weapon selections after 2-3 seconds the console get frozen, stuck with the loading screen and the DVD animation in the right bottom corner stops spinning.

Please let us know if there's anything we can do to help you fix this bug.

[GyppiFX]

greghorvath wrote...On the other hand, I am not familiar with procedures and methods of game development, but these things should have come out at testing and not after launch (especially with a messed up launch as this was with the different dates).

I do believe that the problem resides in some language specific file, that's why all Italian copies are affected. Localized versions are not usually tested as the normal game, in fact in variuos cases only menus are tested to see if there are words that are too long for the UI or things like that.


Beside this, I had another problem too: I tried to run the Academy mission again, the console locked up, I restarted it, ran the game and it asked me to register or log in with a Origin account, which I already did when I first ran the game (note that I have been always connected to Xbox Live), I pressed OK and the dialog box close, the game loaded DLCs and then i noticed that the "continue" option on the "start" menu was gone, I had to reload the save game from the loading menu and surprise, all achievements stats ware at 0, like N7 mission, enemies killed with fire or with meelee, all gone.

EDIT: it looks like I'm not the only one having this issue: http://www.xbox360ac...ad.php?t=360704 at least it's not an Italian-only bug.


Also, I've tried to make a backup copy of my savegames, I always do that for every game, and the Xbox told me that I could not copy the specific file becase it was prohibited.

Modifié par GyppiFX, 11 mars 2012 - 01:53 .

[ventu89]

another problem,yuppy-duh!!

[ventu89]

Bioware, news???

[Nelson]

Same issue, my setup:

- ME3 Alliance preordered and bought in GameStop
- XBox 360 Italian
- Both discs installed
- Imported ME2 character, previously imported from ME1. Standard Shepard, no mod. Soldier class.
- Eight friends saved at the end of ME2 (Miranda and Mordin lost)
- Played all MS and ME2 DLCs
- Italian dub, without subs.
- "From Ashes" DLC installed and finished.
- "Mars", "Palaven" and "Sur-Kesh" missions completed.
- Three N7 missions completed.
- First Citadel trip done.
- Normal level.

Freeze happens after the weapons selection, in the loading screen.

[milena87]

Same issue (wow, and I took a week off to play...)

- ME3 N7 Edition italian
- Xbox 360 Slim Matte 250gb
- Both discs installed
- imported character from ME1 and ME2 (changed the face in ME2, no other changes)
- Playing with the English VO
- "From Dust" completed
- Tried both before Krogan and Salarian meeting (2 trips to the Citadel and 1 N7 mission) and after Sur Kesh (3 tips to the Citadel and 2 N7 missions) and it still freezes
- Insanity

[GyppiFX]

My setup and character info:
-Xbox 360 Falcon (first edition Elite), bought in June 2007, repaired in june 2010;
-Mass Effect 3 N7 Collector's Edition Italian version with Italian dub and sub (downloaded but not used the English dub DLC);
-both disk installed on the original 120GB hdd;
-downloaded and played\\used the collector's edition contents, preorder pack and From Ashes DLC (completed with both achievements);
-Got armor and weapon extra from the Kingdoms of Amalur: Reckoning demo;
-Played Mass Effect 3 beta.

My character (contain possible spoilers):
-Imported male Shepard from ME2 (was imported from ME1), default face;
-Soldier level 30 with Liara romance in ME1 (no other romance in ME2);
-Saved Ashley, killed the council and saved the Rachni queen in ME1;
-Everyone survive in ME2, left the collector base to Cerberus, played and completed every DLC of ME2;
-Playing ME3 at normal difficulty, completed various secondary quests on the citadel, even Aria's one, completed the main mission on Mars, to retrive the Turian Patriarch, the female Krogan, and the one with Grunt (saved the Rachni queen);
-One N7 mission completed before stat reset and one completed after;
-Multiplayer touched only after the Academy bug occured.

Modifié par GyppiFX, 11 mars 2012 - 02:01 .

[kingkilium]

Ryan Warden wrote...

Thanks for the added information! I guess I should clarify: our ongoing investigation isn't just based on "is this actually happening?" We just need a more complete understanding of the exact nature of the issue -- we need to know every precise variable that is contributing to it.

Simply put: this is high-priority for us, but it's complicated and so it's taking some time.

Thanks for your continued patience!

This is a video of the bug:

Sorry for the quality.
For users: this video may contain spoilers about party members.

[Von Ribbentrop]

Same problem to me 

Please fix it 

[Lord Nikon 001]

Hey! I was totally unable to get this quest loaded. Same problem as everyone else. X-Box freezing up all the time. 3 times this happened to me. But just now, I started to play it. The mission actually loaded! The only thing I did differently was I started my X-Box and ME3 game with disc 2 inserted already instead of disc 1. Also, in case it somehow matters, I had just completed the N7: Cerberus Abductions mission. Hope this helps someone. Or hey! Maybe I got a glitch and the mission just happened to load properly for once. Who knows...

[Fefferico]

Lord Nikon are you Italian?Please can you report EXACTLY every passage u made?Me and other people tried to start the game with disc 2 inside but nothin changed....Which quests do you have avaible in the galactic map? and "Cerberus Abduction Mission" when pop up?Which main quest did you complete?Thank you.

[hihey54]

Confirmed that the mission does NOT load if you start the game with disc 2 inserted.
I have completed Cerberus: Abductions, so I can't verify if that was the problem (although I haven't tried starting the quest AFTER having completed it). However, I did quite a bunch of missions since I first encountered this issue. I'll try restarting it again soon and I'll let you know.

[Lord Nikon 001]

Sorry, Not italian. Canadian.
 
O.K., well last night I completed the Cerberus Abductions mission because I couldn't get into this one then shut it off.

This moring I started my game from a cold start with disc 2 in. The first thing I did was scoot around vavrious planets and systms scanning and collecting stuff trying to avoid the reapers. The quest didn't even show up on my galactic map, though I still had the journal entry.

I went to the Citadel and returned some of the sidequest stuff I had collected this morning and then left the Citadel. Then, there it was. The system now had a blue glowing ring around it, I went to it and was able to load completely. No problems.

I don't know if this can help anyone but I just wanted to post in case it could. I know I frustrated at this mission to.

[Simotech]

Same problem here

any news??

[MaleficoKelpie]

Guys, what we need to do is give BW all information we can to help them narrow down and then fully understand what's the problem (so they could fix it in little time)

spamming on forum, chat, tweet, mail, telephone etc, complaining about "i lost my money", "i can't play the game", "we need a refund", "i got a giant space crab knocking on my door and i can't gooutside", etc. are not helping
they already acknowledged the problem and are working on it.

my two cent

Modifié par MaleficoKelpie, 11 mars 2012 - 03:55 .

[Fefferico]

I suggest to replicate Lord Nikon gameplay so:let's do all secondary quest until Cerberus mission and main quest until Citadel-priority 2,start Academy mission with disc 2 inside.
Also, I got a giant space crab knocking on my door and i cannot go outside trolololololo

[Low Resolution]

I agree. Alas I can't turn my Xbox 360 in a dev version where you can get an error log.
If it would be possible I will do it.

Anyhow let me politely point out that this release of the game is crippled by too many bugs (this one is just one of the biggest). And let me say that this is very disappointing and really anticlimactic.

After weeks of trailers, sneak peeks and hype my expectations got very high. I was eager to immerse myself into the new ME experience (after 3 months pre-ordered 90 Euros N7-CE), but after a few hours of gameplay I hit hardly a wall...

Modifié par Low Resolution, 11 mars 2012 - 04:12 .