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Cerberus Pack Not Working


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#1
nightfire86

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 I just bought a new copy of Mass Effect 2 and am trying to access the Cerberus Network. I've spoken to two different EA customer service reps, and neither could help. 

I have an American PS3, while the game, my PSN ID, and my EA accounts are all UK. The code provided with the game works fine, and I have successfully downloaded and installed the Cerberus Pack, but the Cerberus Network doesn't appear in the game.

Any ideas??

#2
huynh2er

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If you are talking about the second computer screen (on the right) it isn't supposed to open up. Seriously, I don't know why Bioware chose to keep the screen down; it would have helped us all, to know if we actually got into the Cerberus Network or not.

#3
Smithsonius90

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I am having almost the exact same problem, UK PSN and EA account and PS3 but it seems my game is from the US (ESRB rather than PEGI ratings etc.), got a working code from EA to download the Cerberus pack and install but when I start a game the comic doesn't start up when it's supposed to.Can't seem to register the promo code here either but it's accepted by PSN?!

#4
huynh2er

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Smithsonius90 wrote...

I am having almost the exact same problem, UK PSN and EA account and PS3 but it seems my game is from the US (ESRB rather than PEGI ratings etc.), got a working code from EA to download the Cerberus pack and install but when I start a game the comic doesn't start up when it's supposed to.Can't seem to register the promo code here either but it's accepted by PSN?!


I just spoke to an Origins Rep. 5 minutes ago, and she told me they know about the issue and that we just have to wait "patiently", and to keep in touch with the forums. Simply put, it might be a longgggg time before we get a fix :(

#5
ysdlau

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I have exactly the same problem,US game, UK PSN,EA Account, PS3, installed fine, code worked on PSN, but the none of the DLC contents shows up.