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Sound skipping issue - argh!


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23 réponses à ce sujet

#1
MartyV

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Hey everyone!

Been playing Dragon Age for a little bit now (about 12% through the story on my first run :P) and i have an extremely annoying problem. Every now and then the sound skips (stops playing) for about a half to a whole second. Sometimes it happens several times a minute, and at other times there can be an hour and a half between each instance of this happening.

Naturally its not excactly a game breaking bug, but it kinda ruins the mood.
It happens both when talking to characters and when fighting, so im not sure of the excact reason.

To ensure that it was not the system :) i played through several of my other games with no issues, tried resetting my ps3 to factory settings and then played a few more games - nothing, no issues. But as soon as im playing Dragon Age it acts up. Im playing it using a HDMI 1.3 cable on a philips 32" FullHD tv.

Posted a question for this on the "real support" question thing, however its been half a week with no type of reply (guess that "reply within 24 hours" is just for show ;) )
I found a few other forums with people talking about the issue - but not much information on it, so i figured that i'd ask here if anyone have experienced something similar or perhaps even have a solution for it :)

-Marty

#2
thezipsteruk

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was more towards the beginning to me, i did have some scenes were animation was running but no sound. havent had it for a while now tho!

#3
Xrm

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Im halfway through and this has happened throughout the game for me as well.

#4
psytic

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I have a Denon 590 receiver hooked up to a Panasonic g10 I have turned off 5.1 lcpm and 7.1 lcpm so the receiver gets the unconverted sound in Dolby but it skips like crazy. just this game so far that ive played that crackles and skips.

#5
Mlada

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I'd have to say the same thing has been happening to me as well. Like MartyV said, it's usually nothing important, but I know it's happened before when I needed to hear it, though not that often.

#6
subkill182

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This Happens to me too. I submitted a cs ticket and they tried to say it might be a corrupt save file witch is just not the case the sound skipped for me as soon as the opening screens came on. One thing that has helped a little but still does not eliminate the problem is play the game with DTS instead of Dolby. Now the sound still skips in DTS but not as often and not for as long of a period of time. Any mor information i get on this i will post here.

#7
DachLander

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Just to report I am having the same problem.



I am using a Sony receiver with the optical cable connection and it appears to be either changing sound modes i.e. (from DTS to 6.1 or 5.1, at least that is what it looks like on the receiver) every time there is a sound pause. I have tried to restrict the sound to specific modes from the PS3 XMB but without success. Not much help here but I thought it was important...

#8
Tegras

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Had this issue too. What seems to have fixed it for me was to go into the PS3's system sound options and disable ALL of the checked surround sound options. So right now Im just using the default surround sound and I don't get any skipping anymore.

#9
Simileum

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Sound bug here as well through optical cable. ETA on patch?

#10
PigChampion

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Same issue here. Optical 5.1 Dolby/DTS. Super annoying when it happens.

#11
MartyV

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@Subkill182 - hm, might try starting a new game :/ i mean it cant excactly hurt to try it out.

@Tegras - I should try that, i did attempt a reset of the console just to see if that fixed it - but no luck there.



In other news, still no reply from the support site.

#12
Cthulhu-Kultist

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I' m having the same problem using a Yamaha RX-V457 A/V-Receiver. My PS3 is connected via optical and I'm using a 5.1-Setup. The problem is very annyoing within dungeons, absent in cutscenes and rarely occuring in outdorr areas. But especially in the dungeosn it's extremly annoying, and therefore I opened up a ticked on the EA support site over a week ago with no answer (acutally the EA support is pretty bad, this is not the first game from EA that gave me troubles). But since I already finished the game I don't care that much about this problem anymore. In fact the game is a technical desaster compared to what's possible on the PS3 and it still has several annyoing bugs. Bad debut for BioWare on the PS3, they should have developed the console version in-house.

P.S. : The sound quality of the game in genreal is terrible. All sounds are extremly compressed, and especially with a good surround setup you notice how bad the sound is compressed all the time you play the game. I understand that they needed to fit the game onto a DVD for the XBOX, but there is so much more space on a blu-ray, so why not use it.

#13
ScraplandIRL

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I have two ps3's. An older Launch PS3 with upgraded HDD, and a Slim PS3 with Intel SSD installed.

On the Slim SSD model, the game has no sound glitches bar the odd infrequent word skipped once in a blue moon.

Ont the HDD model, the sound skips frequently. Music stops then starts, and much Dialogue is also skipped or corrupted.

I have reinstalled data on the HDD model and the issues remain.

I have also noticed the PS3 with SSD suffers from less pop in glitches, whereas my HDD machine has them frequently.  Characters or objects magically appearing or dissapearing in cut scenes etc.

There are many problems with HDD & BluRay access it seems. The SSD alleviates the issue quite a lot but not everyone is going to put a $300 drive in their PS3 in order to play a game how it should play under normal circumstances.

Modifié par ScraplandIRL, 01 décembre 2009 - 11:51 .


#14
Elystia

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I have the same sound skipping issues. All through the game it does that and sometimes I have to wait it out for the sound to come back on. I have the new slim PS3 as well, with optical.

Tegras has some good advice I might try though. Just unclicking all the other surround sound options... I'll see if that works.

#15
Godseye7832

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I have the same issue here using DD and DTS to an optical output. For some reason HDMI seems to be working better then optical. Unfourtanly my amp doesn't have a HDMI port =(

#16
mchouinard

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Although the sound skipping issue didn't disappear completely under DD setting, it has been much much better than having the game played in DTS mode. I'm currently setup with an optical cable with a Yamaha receiver and i have unchecked the DTS options under my PS3 settings which made the sound skipping issue less frequent. Hope a patch gets out though :/

Modifié par mchouinard, 04 décembre 2009 - 03:19 .


#17
Vaampyren

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I too have the same issue. I have a Denon receiver and use HDMI from ps3 into my receiver (not that i think it has anything to do with this problem honestly).

Another problem i am having is that some sounds seems to get "lowered" and feels like they are really far away. Like opening a chest when its locked. sometimes it sounds loud and sometimes its really quiet. Also when characters speak to each other i get this behavior. It is very very annoying. I have to turn the sound up and down quite many times.



I guess there is no point opening a ticked if the support are going to blame on corrupt save files and shizzle like that :(

I wish the support would take these things a bit more serious and get to the bottom of the problem.



I will try disabling the surround tomorrow and see if it helps, i guess its better then not having proper sound at all.

#18
pickledmisfit

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I have this issue too. I use a Sony receiver and an optical cable for sound. My receiver thinks the sound is just gone as the display on my receiver flashes like the source isn't available then comes back on. Usually about a second. Really only bugs me when there's a conversation going on (had to turn on subtitles) and it started from day one through to the end....

#19
thedigitaldevil

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Having same issue here using optical out on ps3 to Yamaha receiver. THe receiver is decoding it in DTS. Im going to try to uncheck DD option in PS3 menu...I'll try to find other possible solutions as well

#20
djvampiresseyes

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Same thing has been happening to me. Will be talking to someone in the game and half way though the conversation sound just cut's out.

#21
NightmarezAbound

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I have had sounds cut off in mid convo, which can lock the game up, easy fix hit the PS button to go to XMB bar and then hit it again, and it will get the sound going in conversations again, this has been the only issue I have had with the game and I have completed 3 run throughs.

#22
Orion1836

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I'm having the same issue, but on PC. I think the common thread to all this is that everyone is using a receiver connected to 5.1 or greater surround sound.



In my case I've got my SoundBlaster X-Fi connected via multi-channel analogue for discreet input to the receiver. The system worked flawlessly for Mass Effect 2, but I'm getting the same skipping issues with Dragon Age. Such a disappointment.

#23
Noir79

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I have the same issue on PC - Win XP 32-bit with Creative X-Fi Titanium and 5.1 headphones.

#24
Scandigeek

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I occasionally get one were dialog gets muted but that's about it.