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Not Authorized to play DLC!


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#1
Bkovler12

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 I know this is already a topic and i am sorry for re-post but I have tried everything and I am getting restless. After downloading the "From Ashes" DLC I keep getting the "you are not authorized to play this content, please log into the alliance account used to purchase the DLC." Ok well first of all I am on that account second of all this happens every time I try to play. I have actually been able to play like 2 or 3 times since purchasing the dlc but it takes me restarting my computer and checking for updates on mass effect 3 and the from ashes dlc like fifty times! This also does not even work 90% of the time, im lucky if it does. I have re-installed both the game and DLC multiple times and updated them. What makes me really angry is that because I have been able to play a few times if the dlc is not authorizing then I can't even load my saved game. I really dont understand why it needs to authorize the dlc everytime I play, why can't it be a one time thing? If anyone has a solid solution please let me know!

Things I have already tried:

-Disabling my firewall
-Updating both the game and the dlc
-Reinstalling both the game and the dlc
-Repairing both the game and dlc installation
-Restarting my computer
-Running Program as Administrator
-Registering both the game and the dlc onto the Bioware Social network

P.S. I talked to Origin support in the live chat section and they didn't even know what was wrong! 

Modifié par Bkovler12, 10 mars 2012 - 03:15 .


#2
AVinc1

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I have had exactly the same problem and it is quite frustrating. I left my number with Origin. The person who called back spent half an hour but could not find a solution.

#3
Bkovler12

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Well it looks like you need to connect to the EA servers for the DLC to be recognized. The only problem is I can never connect to the damn servers! When I actually get to play the game I can't even increase my readiness rating because I lose the connection to the servers almost instantly. Please fix this!!