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Multiplayer crashes router [PC]


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#1
Indenter

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I have a D-link dir 300 router.

Every time I try to use quick match, or create a game, my router crashes - I lose internet connection, can not connect to the router and have to reboot it.

Sup?

Modifié par Indenter, 11 mars 2012 - 08:56 .


#2
Indenter

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"You have lost connection to the mass effect 3 servers. You have to ... bla bla bla" message.

Every time I try to use quick match. I can log into MP. Use the shop. Chose character, attempt to create a game.

But after a while that message appears, router crashes, needs a restart.

#3
superstew

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try opening ports:
TCP 42100
TCP Port Range 15200-15300
TCP Port Range 9945-9994
TCP 80

#4
Indenter

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superstew wrote...

try opening ports:
TCP 42100
TCP Port Range 15200-15300
TCP Port Range 9945-9994
TCP 80


Within the router?
Or through Control Panel?

#5
superstew

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Indenter wrote...

superstew wrote...

try opening ports:
TCP 42100
TCP Port Range 15200-15300
TCP Port Range 9945-9994
TCP 80


Within the router?
Or through Control Panel?


the router.

#6
Indenter

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Nope. Doesn't work.

#7
Indenter

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Bump

#8
Indenter

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bump

#9
Indenter

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bump

#10
superstew

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if nothing works buy a new router ;D

#11
Indenter

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Right.

There were problems of the same matter for thomson routers.

They had it fixed.
I'm not buying a new router.

#12
Indenter

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Okay, so, if some ports are not forwarded - the game crashes the router.
If I forward these ports, I get 1 game connection in 45 mins. I basically played 3 MP games today.

Even sillier is that after rebooting the router after the crashes bioware forums are unaccessible.
Just wow.

Ports: 1119,1120, 1200, 6113, 42100, 15200-15300, 9945-9994, 80, 3659, 6000, 5659, 13000-13100, 27015-27016, 8766.

Just hangs at the "Searching for games..." message.

Modifié par Indenter, 11 mars 2012 - 08:41 .


#13
Indenter

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I sometimes hear Mic-sounds, so I am not completely not reaching the host.

#14
BongMong

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Try turning off your router 'firewall' features as they are useless (anyone can get around them, they are not for preventing access to your data anyway, only for protection against DOS style attacks, and they don't even succeed at that anymore) and can cause big problems. All you need is a firewall on your PC and NAT enabled in your router.

To check to see if port forwarding is an issue just put your PC IP address in the router's DMZ setting. If that works, you're not forwarding the right ports. Don't leave your PC in the DMZ, it's for testing purposes (like turning off your virus protection for a test).

Update your router's firmware to the latest.

Move your router away from any subwoofers or CRT displays or other sources of EM nastyness.

I use UPnP and find I do not need to open ports at all. If UPnP works properly on your router and is switched on in the router settings then you should not need to forward any ports. Some routers are rubbish though so you may need to deal with it yourself if you have a crud router.

Modifié par BongMong, 11 mars 2012 - 09:34 .


#15
Indenter

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Firewall on router is off.

NAT enabled - from personal experience if I turn this off i have to do a factory reset for the router and redo connection settings.

Tried DMZ - nothing.

The router is not mine, therefore I would prefer not to touch the firmware, as it requires resetting the network settings. Also I am sure this has the latest FW.

UPnP changes nothing as well.

The definite behavior is that - if the above ports are not forwarded, using quick match, or staying the lobby I host too long crashes the router. If I do forward the ports, I may be lucky to get in a game or 2 after which it just hangs at the "Searching for games..." message. I also sometimes here others talking in the lobby, and sometimes here the mission objectives.

Frequently, if I get into the Lobby, I get the "Host left, migration in process" type message after a few minutes.

Modifié par Indenter, 11 mars 2012 - 09:58 .


#16
Indenter

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More ideas
plz
thx

#17
BongMong

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If the DMZ didn't fix it then it's not a port forwarding issue. UPnP is basically automatic port forwarding and when it works it is very seemless. Leave that on and you should never need to forward ports again, unless it's broken on your router. Remember to take your PC out of the DMZ now. Leave the router firewall stuff off, it's good general advice.

Well, unless a firmware update or a pin-hole style factory reset helps...

...I'm afraid we are talking cruddy-router-itus here. There's a lot of it about. Yes, it may work with other games and other things but if your PC can crash your router simply by passing traffic through it then your router is faulty. Either through poor design, poor firmware or just because it's getting old and is overheating.

If the router is not yours then all I can suggest is that you connect straight to the cable/ADSL/VDSL (or whatever you use) modem. If that works, then get another router. If you have a combined router modem, and it cannot offer a 'modem mode' (basically turning it into a direct modem with no router functions) then you'll have to replace your whole unit. If your ISP does not allow you to do this then you need to change ISPs to one that doesn't force you to use cruddy hardware.

Sorry, but that's all there is to it. Your router shouldn't be crashing, whatever your PC hands to it. You can't blame Bioware for this one. Swear at your router manufacturer this time.

You could check that your lan card drivers are up to date. That still shouldn't lead to your router crashing, and the router is still cruddy, but it's just possible there could be a work around there. A slim chance anyway.

PS. Yes, turning NAT off will result in having to redesign much of the way your network works. I don't suggest you turn off NAT unless you really know what you are doing. If you have to ask me why, then you don't know enough to be turning off NAT.

Modifié par BongMong, 11 mars 2012 - 11:07 .


#18
BongMong

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One extra idea, turn off any third party software firewalls or virus programs on your PC to make sure they aren't interfereing. I have the standard Win7 firewall and MS Security Essentials virus program and the virus program is fine and ME3 automatically added a firewall exception (make sure it is allowed through your Windows Firewall).

I don't think these tips will help though, as your router is crashing, but just to be complete I thought I'd best mention it.

You might also want to post on your router manufacturer's forum. Perhaps the users there will know of ways to work around your router's failings.

Modifié par BongMong, 11 mars 2012 - 11:08 .


#19
Indenter

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Thanks in all honesty.
Gives a good idea of the problem I have then...

I had a thomson gateway router, no problems except the occasional disconnects everyone used to have in the middle of the match.

Now I moved out, and this router is a D-Link dir300. It's weird, cos at home I had the same router and I cannot remember anything like this. Then again I didn't run ME3 through it.

I search over the net - EA and Valve have a history related to these kind of problems, connected to BF3, CoD, LoL. Mostly with thomson routers. Generally port forwarding were the solutions, including DISABLING UPnP.

Checking the port settings, there were 4 ports that were pre set up before I moved in. The rest of the bunch is what I added in.
Disabling all but first 4 and the EA/Bioware related ones (3659, 5659, 6000) does not crash the router.

I've also tried http://www.werockyou...ection-dropping the paragraph with beacon interval and such. The connection got better(browsing etc) but the problem still stays.

I am surprised how this works. I can stay in the MP menu, use the shop, but playing the game - nuh uh.

I am also wireless. Incase that... gives any hints.

Modifié par Indenter, 11 mars 2012 - 11:22 .


#20
BongMong

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Wireless adds a bunch of possible issues, but it still shouldn't crash the router. EA used to have a lot of issues with ECN hardware offload (a Win Vista and Win 7 TCP/IP registry option), even their website failed with that on. They don't have this issue any more it seems as I use ECN fine. Even when this issue was evident, it STILL didn't crash the router (just refused to connect).

It could just be the router is old and wearing out of course, overheating or some such.

Try testing with a wired connection. That is always the way to go to be sure of what's going on. If wired works, and you have another old wireless router around we can talk wireless access points and may have a workaround (whether your old router be cable, ADSL or whatever, it can still be used as a wireless access point on a connection it wasn't designed for).

Modifié par BongMong, 11 mars 2012 - 11:45 .


#21
Indenter

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I think I found the problem.

The router actually doesn't any damn port. Whether I forward the ports manually or not, no port checker gives me a green light on any port.

GF.

#22
BongMong

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It won't unless you are actually running a server on that port whilst you run the online checker. Otherwise, there's nothing there for the checker to detect.

Modifié par BongMong, 13 mars 2012 - 12:06 .


#23
Indenter

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"Some applications require multiple connections, such as Internet gaming, video conferencing, Internet telephony and others. These applications have difficulties working through NAT (Network Address Translation). Special Applications makes some of these applications work with the DIR-300."

So I added specific rules.
And:
No crash for a whole 1-2 minutes and Quick match works.
Seems like staying in the lobby causes the crashes.