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Can't register my copy of Mass Effect 3


4 réponses à ce sujet

#1
RunAwayItzJack

RunAwayItzJack
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  • 45 messages
Exactly what the title says.

I try to register my xbox 360 copy through the link on this page
http://social.biowar...es_register.php

and I get this message

 Your ownership of Mass Effect 3 was not detected. You are most likely logged in to the BioWare Social Network with a different account than the one you are using to play Mass Effect 3. Go to Your Registered Game Content page for more troubleshooting instructions. 


so I click the link.

And I have no clue at all what I'm doing.

#2
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 995 messages
What platform are you playing it on? Xbox, Playstation, or PC?

#3
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 995 messages
Hey guys, as Gorath Alpha mentioned for a lot of these issues we can only point you in the right direction and that direction is almost always EA technical support. If we have time we can try to help you as best we can.

What usually happens in the issue we're talking about in this thread is that you create an account here on BSN or through another EA service using your current email address. The double account comes from previous titles, for me I think it was NHL 98, where an EA account is auto-created when you played the game using your gamertag's email address.

If this happens you will have two EA accounts. Both will be able to log into the BSN or any other EA service. The only way to fix it is to either ask EA technical support to merge your two accounts or to get them to transfer your persona.

Modifié par Jesse.Reid, 15 mars 2012 - 09:27 .


#4
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 995 messages
You should be able to connect to Xbox Live as a "silver" member and have it write the needed fields to allow you to register your copy of ME3. The writing will happen when the game starts and it says connecting to EA servers.

If you don't already have your gamertag linked to an EA account I'm not sure the exact process but it should either ask you to sign in with one or use your gamertag email address.

Also, for the galaxy map issue. If you don't want to play multiplayer you can use the iOS game to increase your readiness rating. It will take a bit longer than playing multiplayer would but it still works.

#5
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 995 messages
BucklingSprings you don't have a gamertag linked to the account you are posting here with. Can you forward me the account?

HopelessPirate are you not able to connect online even once? You wouldn't need to always play online, just once so that the required fields are written to your account.