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[Grubshard]

So I was playing some co-op night before last and and after the mission ended and my rewards for completing the map tallied on the screen I got the welcome to N7 message pop up like when I first started the game which I didn't really think much of at the time but when we went into the next map all my weapons had revered to the starting default ones so I left the match and check my gear only to find out I had lost everything I had got out of the weapon/item packs ( guns, miss, characters, etc.) Which a lot of those pack I had got with Microsoft points so I'm more angry at the fact I've lost things I actually paid for with real cash ' is there any sort of procedure to reclaim what I have lost?