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[King Jackal]

 Well, I just bought my ME3 Collector's Edition, which also comes with the From Ashes DLC.

However, when I entered the code on the "Redeem Promo Code", they always tell me  "Code not recognized, please check that you have entered it correctly."  I have tried it many times, even had someone else do it for me. Nothing works.

So, any suggestions?