Dear EA: Your DRM system won't let me play a game I paid $69 for. Thanks.
#1
Posté 11 mars 2012 - 07:55
Dear EA,
For the second time this weekend, I cannot play Mass Effect 3 because your DRM system cannot contact your overtaxed servers. As a loyal purchaser of all three Mass Effect games on PC (and all their associated DLC, including "From Ashes"), I feel deeply frustrated that you have designed a DRM system that prevents paying users from enjoying their game. You should be absolutely desperate to solve this problem
Best,
A loyal customer.
#2
Posté 11 mars 2012 - 08:01
This also applies to Steam. If you don't want to contact servers or your internet connection is down or whatever then just run in offline mode.
Modifié par Fezzik Vizzini, 11 mars 2012 - 08:01 .
#3
Posté 11 mars 2012 - 08:37
Thanks, but this does not work. Essentially, the game will not let me resume the single-player campaign because it cannot authorize the "From Ashes" DLC. I cannot understand why Bioware/EA require this DLC to be authorized every time I launch the game. Why not just the first time I play it? Errors below:
"The Mass Effect server is unavailable at this time. Please try again later.
Unable to authorize the listed DLC. Please log in to the Alliance Network with the account used to purchase the DLC. From Ashes."
#4
Posté 11 mars 2012 - 08:46
Thankfully I haven't had your problems with authorizing, but I did get totally screwed by the cloud save feature from hell.
#5
Posté 11 mars 2012 - 08:57
#6
Posté 11 mars 2012 - 11:51
How did you get the from ashes DLC ?
I got it by buying the 800 points needed on my credit card. Then, when I had purchesed it Origin downloaded and installed it.
In saying that I did not have a game in progress when I got the DLC - In fact I started for the 1st time with the DLC in place. Don't know if this makes a difference.
If you look on My Games->Your regestered game content (menu on this site, not Origin) does Ashes show up ?
It does for me and I get this if click on download/instructions
Instructions for From Ashes DLC Requisition
1) Login with the same account you used to redeem your code in Origin or with the account you used to access the BioWare Social Network website.
2) Allow the DLC to download and install.
3) Run Mass Effect 3.
4) Start a new game or load an existing one.
5) The From Ashes content will be available once you gain access to the Normandy after completing the game’s prologue.
Point 4 says load an existing game so you should be able to resume. Sorry can't be of more help.
Modifié par Fezzik Vizzini, 12 mars 2012 - 12:05 .
#7
Posté 12 mars 2012 - 05:47
I bought it through the same Origin account I bought the main game with. I bought it before I started playing, so the DLC would have the maximum effect on the storyline, if possible. That said, From Ashes does NOT show up in my BSN registered game content. I will do as you suggest, but if this is the problem, this is EXTREMELY POOR execution of a DRM strategy, IMHO. I appreciate your help, though.
PS: It now appears From Ashes was stripped from the main game and packaged as release-day DLC to make an extra $10. This is very damaging to the Bioware brand, if true.
#8
Posté 12 mars 2012 - 06:37
#9
Posté 12 mars 2012 - 07:23
- PIRATES: Don't have this problem and can play the SP/DLCs to their hearts content.
- LEGITIMATE GAME OWNERS: (who even forked out extra for the DLC) Are unable to play the singleplayer game due to a poorly designed DRM.
Why you feel the need to slap the people, who actually buy your games, is beyond me.
#10
Posté 12 mars 2012 - 08:52
#11
Posté 12 mars 2012 - 09:20
Bioware even said that you don't need to do the multiplayer to get the 'complete ending' of the game (multiplayer just double's your military strength on the war room console), so why require a retail purchased game to run Origin EVERY TIME I start the game?
I know I had issues with the autoplay feature on the DVD (despite autoplay being enabled in Windows, the DVD failed to launch) and it instead decided to do some sort of hybrid install (downloaded it first but then installed from the DVD for disc 2), but that doesn't mean I should be forced to be online.
#12
Posté 12 mars 2012 - 09:31
Edit: I would never suggest this if you hadn't payed for the content already, but sense you have it then it shouldn't be a problem. Also I'm not entirely sure if it would work.
Modifié par notDestin, 12 mars 2012 - 09:37 .
#13
Posté 12 mars 2012 - 10:32
notDestin wrote...
There is a thing now that lets you unlock the dlc without paying for it (because it is suppose to be in the base game). Anyways, I'm sure it would work for your problem as well.
Edit: I would never suggest this if you hadn't payed for the content already, but sense you have it then it shouldn't be a problem. Also I'm not entirely sure if it would work.
I got the retail (physical DVD) version. There is nothing to "unlock" as the DLC is NOT in the game already. I had to download 570 Meg of DLC through Origin which then installed it.
#14
Posté 12 mars 2012 - 10:46
Fezzik Vizzini wrote...
I got the retail (physical DVD) version. There is nothing to "unlock" as the DLC is NOT in the game already. I had to download 570 Meg of DLC through Origin which then installed it.
Just repeating what I've read and seen from other sources.
Modifié par notDestin, 12 mars 2012 - 10:46 .
#15
Posté 13 mars 2012 - 02:23
#16
Posté 21 mars 2012 - 08:37
Solution ?
Stop Origin, restart it and then start ME3 from Origin by clicking on play button.
I assume Origin got confused when I turned my internet off and it didm't realise I had restarted it without restarting Origin.
#17
Posté 22 mars 2012 - 09:07
#18
Posté 22 juin 2012 - 09:02
Modifié par ymish, 22 juin 2012 - 10:48 .
#19
Posté 23 juin 2012 - 07:49
#20
Posté 23 juin 2012 - 10:54





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