312 réponses à ce sujet

[Sonevar]

Same as everybody Else, game was working fine until a few months ago, persona is active, website is sync-ed, Single player War Assets shows 82% but ME3 Start Page shows "Load Failed Cannot Connect to Server" and Single Player and Multiplayer maps Show "System Offline. Cannot retrieve Galaxy at War Status"

[Tirror]

What Sonevar said.

[keenduplicity]

Hi, can you please fix my Galaxy at War connection. It is not able to retrieve my status.

[Moch86]

Same here, My galaxy at war doesn' t work

Modifié par Moch86, 22 janvier 2013 - 04:38 .

[Mattitude12]

Having the same problem as Sonevar after following all of the steps I still have nothing

[Nanwu25]

we may post it here as well, so that it's fixed more quickly:

http://answers.ea.co...map/td-p/378554

Modifié par Nanwu25, 22 janvier 2013 - 05:27 .

[Rolio69]

Ok, i contacted this EA help center about the problem, and they said: In the past time, a lot of players experienced this problem, so its likely that the problem is not in your system - I encountered the problem too.
We contacted Bioware about the problem, yesterday the servers were undergoing maintenance, wich likely resolved the problem, but its possible that it can be corrected only in the future.
Thank you for your patience.

Too bad the problems didn't start yesterday. Nor they are fixed. Thanks EA.

[ReetDee]

My galaxy at war doesn't work.

[ZekaPeka]

Same as everybody Else, game was working fine until a week, persona is active, website is sync-ed, Single player War Assets shows 69% but ME3 Start Page shows "Load Failed Cannot Connect to Server" and Single Player and Multiplayer maps Show "System Offline: Cannot retrieve Galaxy at War Status". Was able to fix it 2 days ago by the above mentioned sync/persona active - but this does not work anymore. I can play MP with other players - but Galaxy at war status still says "System Offline", it shows however correct on the N7HQ page so its NOT my system - its theirs!

[StoleTarts]

Same and it's a shame that nearly every weekend with a holiday attached, the servers just fail spectacularly. Kind of defeats the purpose of getting some free time :/

[Ashrock]

Have tried all the fixes, been with support to get this page, says my persona is detected yada yada yada, still not able to connect to glaxay at war map.

[Diab Warrior]

Right, I about the same problem, I.E the "Load failed cannot connect to server" and the galaxy at war map ain't online. Thing is I believe that it's the sync that's my thorn in the side. But I can't get the "syncing" to stop. Im at the N7HQ and everytime I click the "Your EA/Origins account needs to be updated. Re-Sync your online profiles to fix this problem. "Re-Sync" is clickable. But once I click Re-Sync it loads for a time then nothing happens. Not a thing. So you have any ide since im getting quite tired.

Modifié par Diab Warrior, 22 janvier 2013 - 05:34 .

[Ashrock]

and oh yeah...don't try contacting customer support, save yourself the time and effort, and hope, they can't fix it. it is just a wait and see approach, maybe EA will let bioware have the money to fix the situation in the future. we just have to wait and see.

[Diab Warrior]

Now I got the "Mass Effect 3 servers are down" aswell. =S
Yeah I changed my password. Desperate try.

Edit: Fixed this problem!

Modifié par Diab Warrior, 22 janvier 2013 - 05:57 .

[Ashrock]

no posted fixes will currently fix the issue, I have tried everything. like I said, it's just a wait and see.

[StoleTarts]

Contacted EA once when this first launched for the syncing issue and all they did was blame my ISP. I rather wait and see for the friendly folks down at BioWare.

[Stranger24]

Still not working.

[sxarlet]

Yup, same with me too

[Rolio69]

StoleTarts wrote...

Contacted EA once when this first launched for the syncing issue and all they did was blame my ISP. I rather wait and see for the friendly folks down at BioWare.

They never fail. Their servers never fail. They are perfect. The problem is always on our side . Please.

Modifié par Rolio69, 22 janvier 2013 - 10:37 .

[Kyle__Katarn]

Well, I guess I'm not alone with my non-functioning Galaxy at War-map. That's comforting... ;o)

[Shaddix1]

Better question: Does everyone have this issue or is it just us? Maybe the galaxy at war servers are down??

[BioMass39]

I believe that the server is down for the moment. I can play the single game but can not connect at all to the origin online features. I suspect that the entire network for the multiplayer has been shutdown temporarily to address these issues with the galaxy at war map. But I also suspect that Bioware/EA are fixing this problem now. The other curisoity though, does anyone having multiplayer problems with their other games?

[CBGB]

Also not working, despite the above fix attempts.
May I make two suggestions that can help players without costing EA or Bioware a penny? It can even save money.

• Post a Server Status page, so we can check if the problem isn't at our end.
• Re-open the ME3 Tech Support Forum.

The first is a no-brainer. Spare both your players and employees the fruitless effort of trying to fix a problem that isn't in their control. Like many players, I don't mind waiting, as long as I know that waiting is the right approach.

The second requires re-examining a policy, no easy thing at a large company. Clearly, EA and Bioware chose to send players to Answer HQ for tech support for a reason, perhaps to consolidate effort.

But few players 'hang out' at Answer HQ the way they do here, and you're turning away a rich (and free! don't forget free!) resource of problem-solvers. On the old Baldur's Gate technical forum, fans seemed not to expect or need Moderator assistance: they solved issues themselves, and the forum is a great resource.

[Jesse Reid]

There is a thread over on Answers HQ about this:
http://answers.ea.co...-p/397664#M5516

It looks like the problem might be fixed but I've heard conflicting reports.

Modifié par Jesse.Reid, 23 janvier 2013 - 11:12 .

[Nanwu25]

The GaW is working now!!! Thanks a lot