312 réponses à ce sujet

[Collector Drone]

I play on the Xbox 360 under the gamertag Fa110ut3al and I have looked up and down for a solution to this problem because it prevents me from getting all the assets I need for the final assault in the campaign. I clicked your link and it says I do have the persona yet I still have the problem. Please help me :/

[WalkinPneumonia]

Ok, so you have to have an online pass for this to work. That seemed to fix my issue.

[rexerhk]

WalkinPneumonia wrote...

Ok, so you have to have an online pass for this to work. That seemed to fix my issue.

it sucks....who the hell will bother to install a stinky app if you have an online pass?

[FunkyBillups]

Jesse.Reid wrote...

If you are having problems with your galaxy map not updating or loading properly we now have a workaround that should work for most users.

If you are experiencing this problem please visit this page:
http://social.biowar...me3_persona.php

It will tell you if you have the needed Mass Effect persona that is used by Galaxy at War. If you don't a button will display that you can click to create the persona.

If it does say you have a persona but the map is still not loading please post here and we'll try to debug your problem further.

help please, i already had a persona created and it still does not display the map

[Snypy]

The fix works fine for me (so far).

[Cro71]

My galaxy at war map worked in game until about 2 weeks ago. Then it suddenly stopped working. Now I always get system offline. The website says I have a persona and I can see my status on the website but it does not work in game anymore. Help please.

[SurroundedByBoshtets]

Jesse.Reid wrote...

If you are having problems with your galaxy map not updating or loading properly we now have a workaround that should work for most users.

If you are experiencing this problem please visit this page:
http://social.biowar...me3_persona.php

It will tell you if you have the needed Mass Effect persona that is used by Galaxy at War. If you don't a button will display that you can click to create the persona.

If it does say you have a persona but the map is still not loading please post here and we'll try to debug your problem further.

It says I have a persona, but the GAW map still says it's offline.
(I use the datapad app if that makes any difference..)

edit: its been fixed thank you

Modifié par SurroundedByBoshtets, 26 août 2012 - 05:07 .

[EpicManeuver1234]

It says I have a persona but it still doesn't work

[EpicManeuver1234]

Come on Bioware fix it I payed good money for this game Okay so it fixed itself and the next time i play it breaks next time it's fixed

Modifié par EpicManeuver1234, 28 août 2012 - 06:40 .

[AlexanderCheskis]

I just downloaded the new DLC through origin, havent loaded up the game in months, now i see this in the upper right corner. I do have a persona.

"galaxy at war load failed cannot connect to server"

Modifié par AlexanderCheskis, 30 août 2012 - 08:50 .

[cantax]

Have persona , "Load Failed.Cannot Connect to server"

Edit: EA support "

Arjun K: I understand how disappointing it is. Some of the customers have reported this issue. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into."

"like I told you it is just a temporary issue and our expert team is fixing it as we speak."

"The online connectivity would be up pretty soon."

"Thank you for contacting EA. Is there anything else I can help you with today?"

has doubt

Modifié par cantax, 31 août 2012 - 04:34 .

[alexfitz]

For me it says i have the persona but Galaxy at war still doew not work I have Pc version

[CommodoreEamonn]

I had the persona, the problem persisted for a few days now..

[xstr8edgex]

I have the persona, but It still not working pls fix it ahhhh

[CommodoreEamonn]

I found out it may happen when its on a weekend event. Now the galaxy map is showing up after the weekend event ended.

[Qu1stisTrepe]

I've applied the fix and confirmed that I do have a persona, and I'm still unable to connect. I loaded up the game and was greated with the "unable to connect to server" message. I resumed my game and went back onto the Normandy to view the war map and still got the "System Offline" error. Do I just need to wait awhile for the synching to occur?

EDIT: The war map does show on the Bioware site.

Modifié par Qu1stisTrepe, 24 septembre 2012 - 07:03 .

[Qu1stisTrepe]

OK, so I've done all of the following troubleshooting:

*verified that ME3 and Origin are "trusted" applications for my firewall, I even turned off system monitoring for those programs
*verified that I have a persona
*profile and passwords for Origin/Bioware are aligned
*made sure that the game is registered
*deleted all temp files
*perform "clean boot"

None of that helped, I'm still greeted with the "load failed, cannot connect to server" error.

After that, I direct connected my computer to the modem, bypassing the router and that didn't change anything.

However, after performing an uninstall/reinstall I appear to have made some progress. I still get the "load failed" message, but in-game the I no longer get the "System Offline: unable to retrieve Galaxy at War status" error when attempting to load the war map in the Normandy war room.

Unfortunately, my galactic readiness is still at 50%

At this point, I believe that I've confirmed that this is an EA/Bioware issue. It can't be anything on my end.

EDIT: Ok, that is really freaking weird. Literally, just after I posted my findings regarding the Normandy war room map, I exited the game and went back to the main menu and the Galaxy at War terminal came right up. Galactic Readiness is still 50%, but I'll play some mulitplayer and see if that shakes things up a bit.

Modifié par Qu1stisTrepe, 26 septembre 2012 - 10:55 .

[KeaT47]

i had the persona but it still wont load. can you please check my region cause previously i asked someone from ea help to fix some other problem i had. Maybe it has something to do with it

[corporal doody]

mine hasnt worked since the earth dlc. manifest is spot on...but in game....nope. ems is stuck at 50%

[Guardian01]

Persona checks out "Yes" for me. Had this issue for awhile, but can't recall specifically when it started. Ports are forwarded for ME3 and Origin itself, Firewalls are off. Not sure what I'm missing.

[GDTeX]

Same as Guardian01, and still I'm not able to load Galaxy at War. Could be the iOS 6 update? I've got the persona, the account sync and so on, but still it is not working.

[erwansake]

I have the same problem, Galaxy at War doesnt update, it is still at 94%

Help please

[N7 Jedi]

My Galaxy At War information is not updating either. It says that it was "Last updated at 2012-08-06 03:38:13 GMT." Also, I do have a Mass Effect Persona.

[ageis_gundam]

Mine hasn't worked since they iOS 6.0 update on the pad, and I have a persona. Please fix.