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Urdnot Ratch's Complete Guide to the Humans' Managing PR through Crisis


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#276
Madecologist

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FataliTensei wrote...

I love when people have fun with things like this :)

Comedy is the ultimate medicine for the wounded soul. Forgot who said that, but when can't make fun of something, then you know things are truly bad. :P

A pity this thread is not on page 1 more often.

Modifié par Madecologist, 24 mars 2012 - 02:27 .


#277
Wickwrackscar

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I like what yoü're doing. Keep it coming. :)

#278
Stonesoundjam

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This one would like to highlight the decades old scam commonly known in the Terminus systems as the Batarian conch game. Most often found in remote enclaves of scum and villainy, the Batarian conch scam involves the vendor presenting the bystanding audience with a rare Prothean half-crown, a rare and highly sought after currency that apart from it's collector value, often is spoken of being able to grant it's owner the ability to see the outcome of his/her decisions.

The conch game then begins with the Prothean half crown placed under one of sixteen seperate but identical conch shells, which the vendor then proceeds to shuffle and rearrange between and among the other shells.

The punter then places bets on where and which shell the Prothean currency might be resting under.

In it's most typical version the punter uncovers his chosen guesses, but will always only uncover three similar engine wheel nuts, one red, one blue and one green.

He may take any of these prizes.

The Protean half-crown is never seen again in the round.

A few call the performance of the Batarian conch game a form of performance art. They are found later in an alley beaten by Vorcha.

#279
rogueagent6

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Win!

#280
Dark Cider

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Enjoyable!

#281
Cody211282

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This might have been the greatest thing I have ever read.

#282
Wabajakka

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Red Templar wrote...

Win.



#283
Hunter of Deathclaws and Tanks

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Red Templar wrote...

Win.


This.

#284
Deviant Seraph

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Been a while since I've come across this thread. Good to see some updates!

#285
DuneMuadDib

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Thank you to Twitter for directing me here. Pure gold!

#286
dbl219

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Love this thread so much.

#287
1490

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Ah, nice to see this thread popping back up. We need another update soon, Ratch!

#288
SirTerrens

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I am Commander Sheppard and this is my favourite krogan! He understands!

#289
Spectre197

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Ha this is great

#290
Fuzrum77

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Awesome.

#291
Ultra Prism

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This was interesting and pointed my blood rage to be more focused

#292
tamperous

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I AM KROOOGAAANNN!!! Take that, you little green pig salarian. Taste the rage of my angry bird krogan headbutt smashing your cheap fortifications down on your squishy heads...

Ahem pardon me. Don't you hate it when a game has missing content and you have to use your imagination to change the details to make it satisfying? Good thing imagination is free to use, unlike unlockable Spectre Packs.

Now time for our promised discussion on the the disjointed response from the developer of this other product that disappointed so many. There's been all sorts of theories (some nasty) about what they're doing. I think, the root problem with the response to the current crisis comes from the very nature of the game industry. Let's face it, this industry is for the most part based on happiness. Fans buy and play games they think they'll enjoy. For the most part, If they don't think they'll like a product they'll ignore it. 

As such, PR for game studios is predicated on sunshine and pyjacks. Their role is to hand out N7 patches and krogan stickers to fans at game conventions and to arrange for developer interviews and set up teasers and reviews at the volus media outlets. Creating a situation that alienates fans and creates rage amongst those who are most likely to pre-order your games is extremely difficult to do and rare. Though they are professional PR, they do not have the same skill set as PR professionals working in industries such as pharmaceuticals, petroleum or tobacco where crises like this happen all the time.
  • Years ago, I sold cheaply made shotgun mods to some hanar colonists. They were defective. My message app lit up. "This One is dissatisfied: This One wishes to discuss our recent transaction: This One missed varren hunting season due to his recent purchase" and so on for days. I had no clue what they wanted. Turns out they wanted their money back, I wish they had just headbutted me for a refund like a krogan would. Dealing with Hanar complaints was new to me. 
So I'd guess Bioware had no clue the about the depth of the rage in their core audience. Naively, they decided that sunshine and pyjacks would pacify the mob. After all, these were the company's most loyal fans. This was a great mistake. To an angry lover, soothing sweet words can sound patronizing. (Take note, soon to be married people in the class.) Case in point, Ms. Jessica did not know how antagonizing some of her fan tweets could be to upset fans if they were presented in the context of coming from a BW representative. In the same way that Merizan's enthusiasm made her a target, BW's PR response was only fueling the rage.

Yeah so that's it in a nutshell. They didn't understand initially (they still may not) and even when they finally did or will tthey may not have the necessary skillset to deal with this. 

Modifié par tamperous, 24 mars 2012 - 08:20 .


#293
Well

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Great thread.Humor is the best medicine.M&Ms for everyone.

#294
TheOptimist

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How the heck have I missed this topic for so long?

#295
WeAreLegionWTF

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Plots are a structural weakness. Geth do not use them.

#296
tamperous

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Hazzel42 wrote...
Best thread ever!  I'm signing up for the very next course.  I'd send you cookies, but I'm not sure what kind Krogans would eat :-)

I like my cookies with the marrow left inside the bone.

WeAreLegionWTF wrote...

Does the Krogan school of business accept synthetic students?


Synthetics can apply but please note that oil change facilities on Tuchanka are limited.

#297
goose2989

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Great job with the thread

#298
Crocmon

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This thread makes me so happy. You have no idea.

#299
CarGryph

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tamperous wrote...

I AM KROOOGAAANNN!!! Take that, you little green pig salarian. Taste the rage of my angry bird krogan headbutt smashing your cheap fortifications down on your squishy heads...

Ahem pardon me. Don't you hate it when a game has missing content and you have to use your imagination to change the details to make it satisfying? Good thing imagination is free to use, unlike unlockable Spectre Packs.

Now time for our promised discussion on the the disjointed response from the developer of this other product that disappointed so many. There's been all sorts of theories (some nasty) about what they're doing. I think, the root problem with the response to the current crisis comes from the very nature of the game industry. Let's face it, this industry is for the most part based on happiness. Fans buy and play games they think they'll enjoy. For the most part, If they don't think they'll like a product they'll ignore it. 

As such, PR for game studios is predicated on sunshine and pyjacks. Their role is to hand out N7 patches and krogan stickers to fans at game conventions and to arrange for developer interviews and set up teasers and reviews at the volus media outlets. Creating a situation that alienates fans and creates rage amongst those who are most likely to pre-order your games is extremely difficult to do and rare. Though they are professional PR, they do not have the same skill set as PR professionals working in industries such as pharmaceuticals, petroleum or tobacco where crises like this happen all the time.

  • Years ago, I sold cheaply made shotgun mods to some hanar colonists. They were defective. My message app lit up. "This One is dissatisfied: This One wishes to discuss our recent transaction: This One missed varren hunting season due to his recent purchase" and so on for days. I had no clue what they wanted. Turns out they wanted their money back, I wish they had just headbutted me for a refund like a krogan would. Dealing with Hanar complaints was new to me. 
So I'd guess Bioware had no clue the about the depth of the rage in their core audience. Naively, they decided that sunshine and pyjacks would pacify the mob. After all, these were the company's most loyal fans. This was a great mistake. To an angry lover, soothing sweet words can sound patronizing. (Take note, soon to be married people in the class.) Case in point, Ms. Jessica did not know how antagonizing some of her fan tweets could be to upset fans if they were presented in the context of coming from a BW representative. In the same way that Merizan's enthusiasm made her a target, BW's PR response was only fueling the rage.

Yeah so that's it in a nutshell. They didn't understand initially (they still may not) and even when they finally did or will tthey may not have the necessary skillset to deal with this. 


Brilliant. :D

Especially the part about the hanar customers made me lol.

#300
Hazzel42

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tamperous wrote...

Hazzel42 wrote...
Best thread ever!  I'm signing up for the very next course.  I'd send you cookies, but I'm not sure what kind Krogans would eat :-)

I like my cookies with the marrow left inside the bone.


One batch of Krogan Extra Krunchy Ryncol Cookies™ heading your way.  Hope it beats the heck out of any apples on your desk.