11 réponses à ce sujet

[Ilanox]

Hello.

I bought the Digital Deluxe Edition, and I've noticed on some sites it says that it should com with the "Collectors' Armor and Weapons" pack, and with the "M-29 Incisor". But I didn't get those... At least I think I didn't cause they aren't under "My Games > Your registered game content".

Should I have them there? Or are they just installed to my PC with the game? Or maybe even I don't even need to have them at all?

Modifié par Ilanox, 15 mars 2012 - 08:19 .

[L551]

In your EA/Origin confirmation email, you should see a Collector Gear and Sniper Rifle serial number listed. You may have to scroll down a bit.

You enter this code on this site, my going over to the sidebar on the left, to My Games, and clicking Redeem Promo code. Enter the code there, and once registered successfully, it will show up for download under the registered game content.

[Ilanox]

I didn't get those. Just code for the game.

[L551]

 Are you sure? In your confirmation/receipt email, somewhere, there should be something along these lines:



http://i.imgur.com/858Qx.png

Nothing is there?

Modifié par L551, 15 mars 2012 - 06:55 .

[Greemaer]

 I have similar problem! I bought ME2 Digital Deluxe Edition yesterday in Origin, and in the letter there is just code for the game. Please, help!

[L551]

Greemaer wrote...

 I have similar problem! I bought ME2 Digital Deluxe Edition yesterday in Origin, and in the letter there is just code for the game. Please, help!

The only thing I can say, is that you should contact EA support. We cannot fix those problems here, only give advice or tell of fixes we know about. 

[Ilanox]

Yeah, tried there before posting here, they didn't help... Also, I want to add that I couldn't even activate my game on the Cerberus Network, told me the code is already in-use (I tried the code I got with the game [the first one in your photo] as it is the only one I got).

At least they could activate it for me... But no "Collectors' Armor and Weapons" pack and "M-29 Incisor" rifle.

Modifié par Ilanox, 15 mars 2012 - 08:19 .

[Gorath Alpha]

You are wasting space and time here. There's nothing at all we can do here.

[Elukka]

Same issue with the DDE, got the game code but no Cerberus code as pictured. Severel peeps here have gotten it from "EA support", but I haven't been able to find an email address or any other way to contact them. Any ideas?

[Gorath Alpha]

Link at the bottom center, every page, recently renamed to "Bioware Support"

https://help.ea.com/

Look for the Chatline. That works the best.

[Elukka]

The Chatline indeed worked to my pleasant surprise! I got the notion that there has been issues with Cerb codes and the DDE on Origin.

[SylvaeDragon]

Same problem here..
Got a guy on a chat, yet no answer (so far, at least..)

EDIT: It's like everything in life - with right person in right time at right place everything is solvable.. It took me a few chats and a several e-mails but I got it work/installed finally. Thank you very much Divya again!

Modifié par SylvaeDragon, 26 mars 2012 - 08:47 .