Stanley Woo wrote...
We always listen and consider what our community has to say. We have been listening the entire time. That does NOT mean, however, that we are obligated to respond, to agree with you, or to develop the game to please you.
We have a lot of people giving us feedback, and due to the diverse nature of our fanbase and community, there are a lot of different opinions and suggestions floating around, and some of it will be contradictory. I encourage all those giving us feedback to consider that the game has only been out a short time and that it does take time to consider all the feedback coming at us. Thank you all for your enthusiasm and support (and criticism). 
I agree, you do not HAVE TO DO anything.
Do not respond ... and give the community the feeling you don't care. Is that the new way to treat customers? The people who make it possible for you to have your job? No, the customer is not always right and cannot demand unreasonable things ... but what (s)he can expect is communication - your second paragraph would have been a good start.
Do not agree with the communtiy ... I agree, the community has different opinions ... but judging from all I've read, the endings do not sit well with most of us. It feels like DA2 all over again when you first did not say anything, then stubbornly defended the game and the decisions behind it ... only to very quietly admit later on (after sales figures came in) that everything was not as great as you thought it was.
Do not develop the game to please us ... fine, but if I'm not pleased with the things you offer, I'll no longer buy them.