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[Fazzoul]

Hi there,

i'm posting on behalf of my girlfriend.  We both play Dragon Age 1 & 2 on two diffent PC's and therefore have 2 logins.

Recently, due to a change of ISP, her login email changed.

She
tried to log in to the bioware site to update her account details but
for some reason her password wouldn't work.  She remembered having to
change it when the email came out about Bioware having possible
passwords hacked back in 2011, but the new password she changed it to
won't work.

so now she's in a situation where she has a login
name & has her games registered, but the password won't work &
when you try the 'forgot password' link it just sends a password to an
email address that doesn't work anymore as our old ISP has closed it
down.

she doesn't want to create a new account as she spend cash on bioware points & has some sitting on her old account.

contacting EA help seems to want you to log in, in order to get help, which she can't do.

she can't log in to either this site or any of the Dragon Age games on her PC.

any suggestions guys?

[Jesse Reid]

PM me the details, including relevant email addresses and BSN accounts, and I can try to push you in the right direction.