15 réponses à ce sujet

[Wototoaotoatat]

So i got out of a game tonight and all the stuff ive unlocked was gone... its been a few hours and they are still not back...

Anyone know whats going on?

[DABhand]

Just a quick question, have you used a trainer in MP matches? Like Infinite Ammo and Rapid Fire?

[Wototoaotoatat]

No nothing.
And the stuff i lost was 4k bioware points in Spectre packs :/

Modifié par Wototoaotoatat, 15 mars 2012 - 12:57 .

[Wototoaotoatat]

Really helpful technical support you got going here bioware...

[RGFrog]

Did you contact EA and ask for a refund of the points?

[zombie_Zero]

I have, and EA has no access to refund bioware points, bioware needs its own help line to take care of bioware poin ts issues.

[Wototoaotoatat]

 Shouldnt posting on this Mass Effect 3 PC TECHNICAL SUPPORT board about it count as contacting Bioware <.<

[naughty99]

If you play through one or two missions, you will earn enough credits to buy a Spectre pack for free.

Wototoaotoatat wrote...

 Shouldnt posting on this Mass Effect 3 PC TECHNICAL SUPPORT board about it count as contacting Bioware <.<

 

You might try using the Origin/EA support live text chat feature from within the Origin client.

Modifié par naughty99, 15 mars 2012 - 10:59 .

[Wototoaotoatat]

naughty99 wrote...

If you play through one or two missions, you will earn enough credits to buy a Spectre pack for free.

But you see i had bought about 26 Spectre packs and playing a few games without items or classes is pretty gosh darn boring

[naughty99]

Wototoaotoatat wrote...

naughty99 wrote...

If you play through one or two missions, you will earn enough credits to buy a Spectre pack for free.

But you see i had bought about 26 Spectre packs and playing a few games without items or classes is pretty gosh darn boring

I think it's still a lot of fun without any items, although I must admit I've trying unsuccessfully to win the unlock for the Asari vanguard.

At any rate, wow, I have no idea how much Bioware points cost in dollars, but those 26 spectre packs must have been expensive - did your purchased items ever get reinstated?

Modifié par naughty99, 15 mars 2012 - 11:49 .

[Wototoaotoatat]

Nope still havent gotten anything back,
4k Bioware points is aorund $50

[naughty99]

Wototoaotoatat wrote...

Nope still havent gotten anything back,
4k Bioware points is aorund $50

Did you try the live chat thing with EA/Origin tech support?

This forum section is really mainly for fans to help other fans, so you definitely want to get a ticket opened through the official channels.

Modifié par naughty99, 16 mars 2012 - 04:46 .

[Wototoaotoatat]

Dunno where i do that :]

[naughty99]

Wototoaotoatat wrote...

Dunno where i do that :]

Launch the origin client (righclick on the origin icon in your taskbar and click "open origin:), and there is a dropdown settings menu with a gear icon - select "Origin Help" and then at the top of the new window there is an option for Live Chat or "Call Me" to talk with an EA Advisor. 

[Wototoaotoatat]

Thanks will try! =)

[Wototoaotoatat]

that shiet bore no fruit