Bioware you did something no other medium has been able to pull off. You gave us an Icon in the vain of The Master Chief, Gordan Freeman, Harry Poter, Sherlock holmes, Batman, Tony Soprano, etc. with The Shepard. But, unlike all those other icons you gave your customers a feeling of deep ownership and ivestment of The Shepard. We built The Shepard in our image male, female, black, or white. You made us feel as heroes, gave us choices, and promised they would have meaning. On top of that you created a wonderful universe to explore and characters in which we formed strong connections to as if they were physical flesh; not polygons, textures, animations, code, and voice work.
For that you should be very proud , however, for some reason you broke that deep relationship between your fans (not all but many) and the wonderful universe you created in ten minutes of whatever that was. An attempt at high brow philosophy, an April fools joke, or maybe a DLC cash in. We don’t know because you won’t tell us. The simple fact is you took control away and left us without any clear closure. Again, beyond wild speculation we don’t know why.
I know this is just a game and I know there are more important things in real life. The thing is that life is often depressing and s****y and I didn’t need to invest hundreds of hours and hundreds dollars to be reminded of that. I get enough of that by being an obsessed socially minded progressive who’s absorbed with our broken corrupt political system. And like many other people I just need to look at my life at times.
You and your fan base have had mutual beneficial relationship. You provide a classic experience, blissful escapism, and a feeling of worthy investment. For this you have received the satisfaction of producing a wonderful product, a rabid fan base, accolades in your medium, and healthy profits. In fact you have been able to extend the world and profits through DLC, albums, comic books, books, and merchandise. You have further plans such as a movie, animated series and a continuation of the previous listed. The problem now is that you have created a disconnect between your fan base and the Mass Effect IP.
How do you fix this? I don’t know? But, sticking your head in the sand or by using self justification and validation from the gaming media that has a unique dependency (unlike any other medium) on the developers they rely on for advertising, exclusives, and swag will not help. Stop the silence in hopes it will all blow over, because the harm of silence may cost more than you are willing to except. This is not a minority issue of the discontent being the loudest or just present on these forums. Take a look around the internet, on all the various gaming forums, and you’ll see a majority consensuses of dissatisfaction.
The thing is you created such a great universe that many people have become so attached to that the ending(s) have had an actual negative affect on people. Depression, anger, racing thoughts, sleeplessness, denial, etc. That’s a powerful statement but one that should have you reflecting on your future actions. Just think of the two most current popular book movie tie ins, Harry Potter and The Twilight series (ugh). Can you imagine the outcry if they left their fan base without the fan service, a sense of closer, and an ending that seems so convoluted , refracted, and out of place for that universe. Well that’s what you did while taking away our sense of investment and reneging on “our actions would count for something.”
I imagine you feel that you, the team, and your creation is being attacked. I imagine in some cases those attacks have gone too far and personal. For that I am sorry. Just don’t get stuck in the rut of self justification and try to find a way to resolve it in a way to gain some integrity and appeases and expand as much of your fan base as you can. From what I have already experienced from this series I have faith that you can pull it off if you can minimize ego and self destructive pride. If not well good luck because I’ve already distanced myself from the series as many others have and will continue to. It’s not too late yet.
P.S. Make it so we can reasonably access enough resources to get any ending without resorting to multiplayer. Where I live I only have access to expensive bandwidth limited 3g.