darkway1 wrote...
Bioware could save themselves a lot of time and trouble by simply answering the many questions Mass3 has raised,quite shocking that Bioware still hasn't responded to anything.....hell,I don't even believe that the DLC extended content is being produced because of players feedback,it's being produced because NO ONE knows what the hell is going on at the end.......Mass3 is a triple AAA game produced by a triple AAA developer,pretty shocking how this whole scenario is being handled.
No AAA company allows customers to be called, or calls customers names. The fact that they have fed much of this dissent by refusing to start a dialog with fans (a real one) and that they have also been the instigators of some of the dissent, speaks volumes. A realy AAA company would at least come out and say it is inappropriate to call fans whiners, entitled, and so on, and yet reviewers that they pay to review games (through their ads) are allowed to get away with this and then one of their devs suggests saying you won't buy their products if the ending isn't fixed is a threat. This is not how a AAA company does business. They need public relations training at the very least and they need customer service training as well.




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