28 réponses à ce sujet

[Stargazer_Cro]

I got an unbolievable problem,i normally played the game pre patch,with my mage,but i decided to dump the mage and play a dwarf...so i am playing till lvl 16.then i bought MW 2 and started playing that...now i wanna continue playing the game,and the game keeps shutting down my computer.I was in Denerim when it happened,on some loading screen..after it happened i patched the game to 1.01b and i figured it was maybe a faulty save game,so i started a new game,and bam it shut down my computer on character create after about 5 minutes exactly

no its not a heat issue,i play other games just fine on High (age of conan,Modern Warfare 2,Star wars the force unleashed...etc)

it started happening just lately so i reinstalled the game,the problem is still there

here is what im running:

nvidia gts 250
600W PSU
AMd 5600+ x2
ASRock AOD 790GX mbo

got the lastest direct x,and the driver version is: nvidia 191.07

i really dont get it,whats causing it,but i think i installed a newer version of graphical driver when i bought MW2

other then that computer is same old same old,and DA origins did not crash on it,was running pretty smooth


any1? help

[Stargazer_Cro]

ok so far i tried upgrading my video drivers to 195.62
upgrading my directx,downgrading my directx...none of the above worked.the game seems to shut down after some exact time,its about 5 minutes,no matter the screen,play or character create

i really dont get it,,,i even updated mbo bios

i got no new components since the time DA was running all fine,its been 2 weeks since i played it,but i really dont know

im running win 7 x64

Modifié par Stargazer_Cro, 28 novembre 2009 - 08:23 .

[Stargazer_Cro]

bump



some1 please?

[Jab0r]

My picks:



1. Heat problem. Even if it plays other games fine, it might be a heat issue in some part of the system that those games don't tax particularly much. If you have a second screen, try sticking a temperature monitor on it while playing the game and see what happens.

2. Bad drivers. Try rolling back your graphics drivers to what they were before you installed MW2.

3. Power problem. PSU's age, and as they get older, their effective capacity drops. Your PSU might not be capable of supplying the power your system needs when playing DA. You could try running something like FurMark and see if that causes it to power off.

[Stargazer_Cro]

1. hm it aint heat im monitoring the heat and its just fine...The most interesting part is this: the game crashes rougly at 6:30 minutes of gameplay.either it is character create or the game itself.it runs on low,medium or high,on different resolutions just fine (i tried enabling and disabling physx)



2. I tried upgrading drivers from what i had,it hasnt fixed it,ill try downgrading drivers to see if it helps



3. Hm this PSU is about 3 months old,and i play much more straining games on it...But if u read my first post ull notice i have played DA:O and quite enjoyed it,it ran for 8 hours straight with no crashes,freezes and etc...



im loosing my mind here and i reinstalled game 2x.ran it 1.00 and 1.01



i think this may be related to visual c++? i remember when MW2 installed that it also installed some c++ runtimes



maybe that screwed things up...

[Jab0r]

If you've upgraded stuff, and that broke something, you should try rolling back to what worked. Graphics drivers, VC++ runtimes, any other shared libraries that got installed.

[Stargazer_Cro]

im downgrading graphic drivers as we speak...how can i ''reinstall'' vc++?

[Tosheroon]

Is the game a legit purchase? I see you are unregistered. If not, it could be a buggy torrent version.

[Stargazer_Cro]

ye i havent bothered with registering,,,



ok here's a list of what I did:

-Updated MBO bios

-Updated Graphic card drivers

-Downgraded graphic card drivers

-Installed vc++ again from microsoft.com

-reinstalled nvidia physx (tried running with it disabled and enabled)



now im trying to run the game with nvidia drivers 190.62 (i had this driver when the game ran fine and flawless)



ill see how it goes

[Stargazer_Cro]

ok so i tried with the 190.62 drivers (on which the game was running perfectly fine)

after exactly 6minutes and 30 seconds the game shutdown my computer.



i got no viruses on my computer,and all the other games run fine, for instance age of conan ( a power hungry ****) can run 5 hours straight in raid (24 people on screen with particles) and the gpu and psu can handle it



its just suspicious to me,6:30 exactly and then bam,shut down



ill try disabling sound in the game,might be realtek sound driver acting up?

[Stargazer_Cro]

ok i've done everything i could. i disabled the sound in configuration application of DA

6:30 bam. shutdown



i open rivatuner and set my fan to 100% and i OC my gpu intentionally so it would heat,i play MW2 for 10 minutes,like a charm (even on higher res,just to strain my configuration)



funny thing is,i can do everything ingame,no crashes when i talk to NPC,when i enter combat,or save game.its just after a certain period it auto shuts the whole computer down



which is more funny i googled this problem,no1 seems to have the same problem as me,and i dont wanna reinstall my windows just to find out its happening again (although i think it would fix the problem,but i wont ruin my afternoon cause of some game not working)...although it got me hooked



im just gonna shoot myself

[Stargazer_Cro]

update:

reinstalled sound drivers,removed all vc++ with add/remove ,and installed only the one that comes with DA:O...nothing works



im open to your ideas

[jess05]

So your PC is simply rebooting, with no BSOD nor an error of any kind?  Just a clean re-boot?

  This is generally related to a PSU going bad, or being taxed to much.  And even though it may be new, does not mean it is good...  same as any hardware can be.

 Although it could also be:
 A Heat issue, or the CPU throttling and initiating a shutdown due to heat.
 A motherboard problem
 

 Not sure this will be any help but ....

1. Make sure onboard graphics is disabled in the bios, if the board has it.

2.  I see you have a 600W PSU, which should be sufficient.  But what type of specs?
 Not all PSU's are the same and advertised wattage is not really important at all. Some show wattage as peak power, others as a constant, which are totally different.
    The 12V rail is what matters most.  (you should have a MINIMUM of 35A on the 12V rail ... preferablly 40ish for your set-up)
 I only ask about this because I have seen people with similar issue trying to power those larger Nvidia/ATI cards with power supplies that are only pushing around 28A total .. and have same issues.

Modifié par jess05, 29 novembre 2009 - 12:47 .

[Stargazer_Cro]

omfg...its not the psu or the heat. its not a reboot its a computer shutdown.it doesnt reboot

and its an OCZ 600w psu...all the other games work fine,and this game ran fine



it stopped working when i decided to continue playing it again,since then i installed mw2,new graphic driver and such



and oh,i OC'd my gpu just now,made it run all loud and hot and steamy.guess what,no computer crash in any game. in DA:O it crashes after exactly 6 minutes 30 seconds...give or take a second



next please!

[ZeroRate]

Have to say sounds like a heat issuse, now before you rage, just because MW2 doesn't cause it doesn't mean you have eliminated it as a possibilty. I'm fairly sure MW2 doesn't stress the CPU as much as DAO. Hardware faults would give a blue screen and a reboot, software doesn't shut down pc.

[jess05]

Sorry for offending you, just trying to help..
 
Just going by experience on the causes of such problems.
Any of of which can be just fine,  and start causing problems 1 day when they start failing.
 My guess is its a hardware issue.  Although it could be something else,  I just mentioned heat & PSU because thats the case 95% of the time.

 AS far as software, In some cases youll get a BSOD, but it doesnt generally just reboot or shutdown because of.
 I also agree with the poster above, most hardeware issues will give a a BSOD or some form of error.
 With the exception of HEAT or PSU.  Just a shutdown or reboot .. no BSOD no error, because the PC itself has no idea what failed.


 Where as faulty hardware such as bad RAM,  or even a faulty driver will give a BSOD and even a error code, as its able to pinpoint where and when the failure occured.


 ***  EDIT--     Just curious ... have attempted a stress test?  Such as Prime, IBT, or even a 3d bench to see when or IF you can reproduce the issue and narrow down where its happening?
 Meaning:  Prime will be good for isolationg the CPU/NB/RAm underload ..
 and obviously something like Vantage for targeting graphics
  just curious

 

Modifié par jess05, 29 novembre 2009 - 01:37 .

[Stargazer_Cro]

ye i get ya.but that is weird to me to.no BSOD at all...nor the computer restarts (i had a 450W psu before and occasionaly it could happen...but that was ages ago)



@ZeroRate...if u read some of my previous posts ull notice that i played DA:O ,it ran prefectly fine ,i went to lvl 16 with my dwarf,i havent even crashed once,then i got my MW 2 and played that for a week,now when i wanna play DA:O again it just fails after 6:30 of gameplay,,,



ive done several tests to strain my GPU so i can ''emulate'' a crash like that...no idea,i OC'd my GPU and ran 3d mark on various settings,i just dont get what the heck went wrong from a working game to a broken one...i reinstalled 2x,reinstalled all drivers,reinstalled vc++



now i just wanna play the game even more badly...unbolievable

[jess05]

Ok, well, thats good ...


  AS i edited above ..  Have you tried something like Prime 95 to stress the CPU/RAm?
 Might be pointless I know,  but possibly a good idea just to know that the CPU/RAm can hold up well underheavy loads and remain cool & stable. 

 If its passing 3d tests thats good,  but DOA is rather CPU intensive.

 Ideally IBT would be the best, as Primew can take a few hours,  but im not so sure IBT can be ran on a AMD system TBH



  --Just to clarify ... when you say 'shutdown' you mean the entire PC shuts down correct?
     Or just the game?
     Silly question possibly, but some say shut down meaning just the game itself.

Modifié par jess05, 29 novembre 2009 - 01:44 .

[Stargazer_Cro]

computer shut down...its like its lost power

in event viewer i found the error...its like this :event 41 kernel-power

all it says is: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.



that stuff i already knew..it says nothing about why its happening...only in DA:O ,and after 6 minutes 30 seconds...weird



ok im downloading prime95 and rthdribl im gonna test my gpu and cpu...and im gonna do a mem test

[jess05]

Prime can take a few hours,  preferably overnight but ....

  its likely worth the effort just to rule everything out.  Especially since you know the GPU can withstand the stress test already.

[Stargazer_Cro]

i think we got a winner here...ran prime95,chose the blend thest (test allround and lots of mem)



then it started the test,i press ctrl+alt+del to monitor cpu/mem usage



cpu was 100% mem was 78%

my computer shut down again...after a certain time,i'd say a few minutes



so does this mean i gotta get a new cpu (only thing i dont get is how i used to run this game,several hours in one piece,since my sister plays it too,she played 2-3 hrs per day,i would continue after her when i get from college for 4 hours atleast)

[Kiddeth]

I have a simular problem the game ran flawlessly for 41hr the now i am getting some sort of logon error.



the game has so many holes in it it's crazy, myself i have all but given up on the game as anyone that has ever had to deal with EA ( rat ****ing finks that they are ) will know that they are useless when it comes to supporting games.

[Black--Hand]

Prime95 strains your CPU to the extreme and your RAM to an extent.

If your PC crashes with Prime95, its normally:

1. HEAT! Prime95 pushes all your CPU cores to 100% which generates a lot of heat. If you don't have sufficient cooling or your PC hasn't been cleaned of dust in a while (dust is like insulation, trapping the heat), this will cause your PC to shutdown instantly as a safety measure to save your hardware, without warning.
2. Unstable overclock. Not enough volts being supplied to your CPU/RAM to support your overclock.
3. Faulty hardware. This could include PSU, CPU or RAM. Most likely culprit in your case if faulty hardware would be PSU/CPU.

BTW, tech support from Bioware/EA won't help you with this issue as it is a hardware problem on your end.

The best thing you could do at this point, is run Prime95 and watch your CPU temperature. If its a CPU temp problem, you could save yourself a lot of money replacing an expensive component probably by just cleaning out some dust. Dust is the no.1 cause of HEAT, which is the biggest cause of PC and console hardware death.

Modifié par Black--Hand, 29 novembre 2009 - 02:40 .

[ZeroRate]

I would suggest removing all overclocks run test again and if it pesist it is a heat issuse I am allmost sure of it.



Make sure the exhaust fan is clear of dust make sure the pc is powered off first and if you're computer savy make sure you heat sink isn't caked in dust. you may consider an after market cooler that fits your motherboad/case.

[Stargazer_Cro]

ok ill see if i can clean some dust out

and oh my cpu aint OC'ed..its running on stock 2.8 ghz...



ill check if the thermal paste has wore out or something..thnx for the help,atleast i know where is the problem now and i can adress this issue when i get some more free time