133 réponses à ce sujet

[Daihannya]

Okay this really has to be something on their end. My son and I are playing. We live in the same house, same router, same internet connection. I get a "Lost connection to host." message on my screen. I go ask him over teamspeak what happened game crashed. He said no I just got a message that he was disconnected from the mass effect server. Wave 11, the start of wave 11.

He goes you are still connected? I went yup, just migrated to the new host. He goes I don't want to play anymore.

Stupid servers. If they aren't going to fix it. They should give the credits earned at least.

[Searcher-UKSS-]

Played the demo and really enjoyed it … Decided to bite the bullet and buy the game and convinced a clan mate to get it too.

Biggest mistake this year!!!

We can’t play more than a few waves before the dreaded “Lost connection to the Mass Effect 3 Server” error message appears. Looking at these forums, this has been a persistent problem for the past 2 weeks. What on earth are EA & Bioware doing to resolve this issue?

Under UK law (Sale of Goods Act), this game is currently not “fit for purpose” and we as consumers have a right to a full refund.

EA and Bioware should be ashamed of themselves for their complete lack of customer service…

[beastly_divizion]

in the same boat. Can't purchase packs in-game, Can't play more than a few mins of any multiplayer match, Before the connection is lost. Hell, I'm now even starting to notice the lost connection message in SINGLE PLAYER!!!

[s0n1cm4yh3m]

just got dced twice... gave up playing the MP... =p

Modifié par s0n1cm4yh3m, 01 septembre 2012 - 02:38 .

[Jedi0309]

BongMong wrote...

Why on earth did this server system ever get set up? All the resilience problems with having a central dedicated server with none of the benefits, since we all run our own P2P servers for this game. Clearly this has not been thought through.

Issues with the ME2 server log-in are also present and we've been waiting on a fix for over a year.

And don't go thinking this is all EA, because the NWN master server has been up the pole for YEARS whilst BW are supposedly working on it. That one was nothing to do with EA. Luckily NWN let's us run without a master server but it is harder to ensure legitimate characters that way.

BW are known for many great things. Their server reliability is very much not one of them though. So, knowing this historical weakness, why on earth did they make ME3 require a perm. connection to the master server? When it's P2P? Looney stuff...

While forcing more and more people to connect to a server to play their games is annoying, it's understandable and somewhat justified.  Games have been pirated and hacked entirely too many times, that many gaming companies are making this practice standard.  When you buy a game at the store, most of the time you're actually paying $40-$60 for a cd with nothing more than a read me and autorun file on it.  Everything is downloaded from the game server.  All the important game files are store on a remote server, not your hard drive.  You're forced to connect to this server to access these files, the files you paid real money for, in order to play the game.
 
If you want to blame anyone for this, blame those d-bags that are constantly pirating games because they can't be bothered to support the companies that make them.  They are also the reason that games that are just released seem to have soo many bugs and glitches, and have to be hot-fixed for several weeks to work correctly.  Us legit customers have to suffer the same BS while gaming companies make hacking and patch pirated games "inconvenient" for the hacker/pirate.  Why else would  games just released have a 1-2gig size patch download several days after release?

Modifié par Jedi0309, 01 septembre 2012 - 04:31 .

[Daihannya]

Jedi0309 wrote...

BongMong wrote...

Why on earth did this server system ever get set up? All the resilience problems with having a central dedicated server with none of the benefits, since we all run our own P2P servers for this game. Clearly this has not been thought through.

Issues with the ME2 server log-in are also present and we've been waiting on a fix for over a year.

And don't go thinking this is all EA, because the NWN master server has been up the pole for YEARS whilst BW are supposedly working on it. That one was nothing to do with EA. Luckily NWN let's us run without a master server but it is harder to ensure legitimate characters that way.

BW are known for many great things. Their server reliability is very much not one of them though. So, knowing this historical weakness, why on earth did they make ME3 require a perm. connection to the master server? When it's P2P? Looney stuff...

While forcing more and more people to connect to a server to play their games is annoying, it's understandable and somewhat justified.  Games have been pirated and hacked entirely too many times, that many gaming companies are making this practice standard.  When you buy a game at the store, most of the time you're actually paying $40-$60 for a cd with nothing more than a read me and autorun file on it.  Everything is downloaded from the game server.  All the important game files are store on a remote server, not your hard drive.  You're forced to connect to this server to access these files, the files you paid real money for, in order to play the game.
 
If you want to blame anyone for this, blame those d-bags that are constantly pirating games because they can't be bothered to support the companies that make them.  They are also the reason that games that are just released seem to have soo many bugs and glitches, and have to be hot-fixed for several weeks to work correctly.  Us legit customers have to suffer the same BS while gaming companies make hacking and patch pirated games "inconvenient" for the hacker/pirate.  Why else would  games just released have a 1-2gig size patch download several days after release?

Alot of other companies make DRM a lot less intrusive.   Steam, Apple you name it.  I haven't had this many headaches with any other single/multiplayer game.    Hell Microsoft Live for the PC was even better than what we have now.   If Origin is suppose to be a DRM for its games, and bioware is suppse to be a divison of EA, then why not just use origin as the DRM.    Why have all these in game checks, when you can just exchange it with some secrete exchange between mass effect and origin right when you launch.  
Steam has been doing this forever.


If it is P2P why check in the middle of the multiplayer game, and not just at the check at start and end.  Are we all super sophisticated hackers that we can hack the game mid stream while getting shot at and chased around in the game?

[kessleas]

My two cents. Same thing is happening to me. More and more often I am getting disconnected from game. Often now, I get to wave 8, 9, 10 and get disconnected. VERY, VERY frustrating. I have played sereral other MP games and this is an infrequent occurance. I guess they want us to quit.

[mrdi666]

As it seams the problem is escalating. I am now getting the  "You have lost your connection to the Mass Effect 3 server. You must connect again to access online features of the title" message even during the SP campaign which result in N7 war assets not showing in the list and locking some unlocked achievements! Now we can't even play the SP normally.
WHAT THE HELL IS GOING ON BIOWARE / ЕА ????

For me this continues for almost a month. I have submitted several customer support tickets to EA and all i get as an answer was that the problem is on my end. IT IS NOT, and for that i am sure. I even made a UOTrace report to track the data package loose and the first two reports were showing a 100% loss in data receiving in the last two hosts, which i noticed that are EA hosts. I am not an expert so i sent the results to EA and they told me that i have to call my ISP because the problem was not with the EA host. I sent the reports to my ISP too and now I am waiting for their opinion. The funny thing is that the next day i decide to play somewhere else (i plugged my laptop in my office) - different ISP, different connection and different host - same thing, i was disconnected every single match.  So how EA decided that the problem was with my connection i don't know. Since then i played in several different places, plugged in to different ISP and I didn't make one full extraction.

I will stop playing and buying their games untill this problem is fixed
This is not very "customer frendly" tactic! I gave my money for something that I can not fully enjoy, so I will simply stop giving my money! Too bad that such beautifull and epic adventure has to fall in such way. TOO BAD. 

Modifié par mrdi666, 03 septembre 2012 - 08:46 .

[Searcher-UKSS-]

The complete lack of any response from EA or Bioware on these forums is a real concern.

I have also jumped through their hoops (completing several runs of UOtrace) and I can clearly see that there is no problem with the network. I play many other games, including CoD:MW 3 & BF3 and this is the only game that I have an issue with.

This is a problem with either Origin (which is still labelled as “BETA”), the game or the EA servers.

If they want to keep our custom, they will need to try harder than this!

[Obadiah]

Started playing PC multiplayer this weekend. Out of maybe 10 attempts I was able to finish 3 matches without getting disconnected,

[Quabi665]

Searcher-UKSS- wrote...


The complete lack of any response from EA or Bioware on these forums is a real concern.

I have also jumped through their hoops (completing several runs of UOtrace) and I can clearly see that there is no problem with the network. I play many other games, including CoD:MW 3 & BF3 and this is the only game that I have an issue with.

This is a problem with either Origin (which is still labelled as “BETA”), the game or the EA servers.

If they want to keep our custom, they will need to try harder than this!

I think it's either EA servers and/or Origin, sense when I just browsing internet not running any game I randomly get a error from origin that it has lost the connection to EA's servers. And it can't be a fault on my end sense at the same time I'm running Spotify and surfing and my sister playing xbox connected to Live. So blaming Bioware seams a little unfair. This problem completely EA's responsibility it's their servers and client.

[EddieZaic]

I might have found a fix.
All you have to do is forward your UDP 5659 and 6000 ports, and it should work.
https://help.ea.com/...t-3-multiplayer

I forwarded mine 3 days ago and so far I don't get disconnected while in a match, though you probably will sometimes lose connection while messing with the characters and/or buying packs (if you buy a pack then get disconnected to main menu, just re-enter the multiplayer and you'll receive it). It doesn't work for everyone though, since I saw someone mention that he forwarded but nothing changed, he might have forwarded them incorrectly though.

[Obadiah]

ER, won't that mean that only 1 computer will be able to connect to the servers?

[Saiya-82]

Starting to become very frustrated - bought the game hoping to enjoy single player experience, but I can't complete to my satisfaction unless I get my readiness up and disconnecting every (yes, every) game of multiplayer in the last week has marred my experience.

[n3koshi]

 

EddieZaic wrote...

I might have found a fix. 
All you have to do is forward your UDP 5659 and 6000 ports, and it should work. 
https://help.ea.com/...t-3-multiplayer

 

This works for some people, but not everyone.

Obadiah wrote...

ER, won't that mean that only 1 computer will be able to connect to the servers?

Pretty much

[jatinlovers]

bought ME3 about 4 days ago, was getting DC every match in late wave 2 early wave 3

when i was about to "thai kick" mi laptop I found the way of fix it

what i did:

open UDP Ports: 5659, 6000 inbound & outbound

disable antivirus + windows firewall

upgrade network drivers

uprade origin to beta version

reinstall & repair ME3

doing that didn't worked BUT , the next did it completly (at least for the moment):

Run Origin as admin , go to my games , right click on Mass effect 3 and click show game imformation

there look for DLC's , right click and update and repair one by one (I only have free multiplayer ones , so try repair those , test , and repair all if it still didn't work)

I hope help anyone with that

[Obadiah]

Hmm, well, I did the port forwarding thing and ran Origin as an Administrator on my Vista box. So far so good. Just completed one multiplayer game on my first search find.

[XTR3M3]

when I switched from comcast to DSL centurylink, the problem went away. my modem and router are all one piece now whereas before they were separate. regardless, it is still EA's fault for the way they implemented the MP. I never had any problems with any other online game before....but I haven't played a EA online game before either. I will get the occasional DC but not like before where I would have guaranteed 3 or 4 in the first 10 min of MP.

and the DRM for the game SUCKS!! I am going to lose internet for a while so that means no playing SP for me cuz their STUPID DLC won't stay validated....which also means they lost the Leviathan sale from me as well as I refuse to buy what I can't play. They duped me once with the day 1 DLC....not twice.

[RB26D3TT]

jatinlovers wrote...

bought ME3 about 4 days ago, was getting DC every match in late wave 2 early wave 3

when i was about to "thai kick" mi laptop I found the way of fix it

what i did:

open UDP Ports: 5659, 6000 inbound & outbound

disable antivirus + windows firewall

upgrade network drivers

uprade origin to beta version

reinstall & repair ME3

doing that didn't worked BUT , the next did it completly (at least for the moment):

Run Origin as admin , go to my games , right click on Mass effect 3 and click show game imformation

there look for DLC's , right click and update and repair one by one (I only have free multiplayer ones , so try repair those , test , and repair all if it still didn't work)

I hope help anyone with that

While you were updating/reparing DLCs did any of them was not up to date or damaged? I mean did Origin write such massages? I did so with my and all of the are up to date and not missing any files.

[xyigx]

If you have a D-link router(not sure what the setting is on any other brand) you can try changing the NAT endpoint and TCP endpoint filtering to "Endpoint independent". This seems to have fixed the problem at my house.


EDIT that setting is under frewall settings, under the advanced settings tab.

Modifié par xyigx, 05 septembre 2012 - 06:01 .

[RB26D3TT]

I did as jatinlovers suggested, got me through a match, but then I got disconnected in multiplayer menu)))

Modifié par RB26D3TT, 05 septembre 2012 - 07:16 .

[jatinlovers]

RB26D3TT wrote...

While you were updating/reparing DLCs did any of them was not up to date or damaged? I mean did Origin write such massages? I did so with my and all of the are up to date and not missing any files.

no they all were "good" , Getting random DC's is inevitable , bad servers are bad

did you the save folder fix? 

xyigx wrote.... you can try changing the NAT endpoint and TCP endpoint filtering to "Endpoint independent"

 

Also this

Modifié par jatinlovers, 05 septembre 2012 - 09:24 .

[RB26D3TT]

jatinlovers wrote...

RB26D3TT wrote...

While you were updating/reparing DLCs did any of them was not up to date or damaged? I mean did Origin write such massages? I did so with my and all of the are up to date and not missing any files.

no they all were "good" , Getting random DC's is inevitable , bad servers are bad

did you the save folder fix? 

xyigx wrote.... you can try changing the NAT endpoint and TCP endpoint filtering to "Endpoint independent"

 

Also this

By save folder fix you mean did I delete saves?
I have a TP-Link WR940N router, I didn't find such menu/options.

[xJildertx]

Currently testing some stuff:

Current build test:
Mass Effect 3 clean install and no addons.

result:
5 solo play bronze vanguard (1 disconnect but that was because of critical update for Origin) the rest was all without disconnect. (yeah finally some experience points and credits)
Before the  changes I got disconnected everytime in solo play on wave 2 or 3.
Also I've tested it without a router. I have tested it previous without a router too and got disconnected then but not this time after the changes in windows.

Things I've disabled in Windows 7:

Suggestion of EA employee
1. Please press Windows-button (the one between Alt and Ctrl) + R, a window should pop up.
2. Now, type: "services.msc" (without the ") then press enter.
3. In the list of services, scroll down to "UPnP Device Host", click it and press "Stop service".
4. Next, do the same thing but with the service "SSDP Discovery".
5.Now, exit the window and go to control panel-> Network and
Internet-> Network and Sharing Centre-> Change advanced sharing
settings (to the left)-> Under "network discovery" select to turn off
network discovery.
6. At last save changes and try to connect online.

I also disabled some other stuff in windows but I don't think that it was of any importance for this.

I'm currently waiting till all free addons are downloaded and installed again.  After that I'll test it again.
But for now it seems to be working without any addons. So atleast I can play and level some characters.

[edit]
All addons installed and played 2 solo matches and 1 public no disconnect so far. So don't know if it's because the changes or if they done something to their servers.

Modifié par xJildertx, 05 septembre 2012 - 07:28 .

[xyigx]

Ok tested with another computer and router and found NAT open was also the fix for him. He found the instructions by searching for "<Router model> open nat" (most of the results were related to P2P clients and Xbox having issues with NAT). Again no idea if this will help anyone but so far is working on two computers we have made the changes to.