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WARNING: Failed pack purchases can cause loss of credits and/or Bioware points (Updated: 5/4)


1378 réponses à ce sujet

#301
MintBerryCrunch13

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Origin ID: MintBerryCrunch3
Credits lost: 98,000

Happened only in the past week, but it only happens occasionally. I have still successfully bought some packs after the glitch has occured.

Modifié par MintBerryCrunch13, 26 mars 2012 - 02:10 .


#302
Own-u-4-life

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This **** happend to me to :( lost my victory pack

#303
JamieHeather

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So far I lost the pack from last week for killing a brute on silver and now i just lost 120 bioware points on a premium veteran pack, way to go bioware, this is getting stupid now. :(

edit:

Origin name: Harpy89
Character: Triss van'Buren
class: Engineer

How do you contact Bioware Support btw?

additional Edit: just lost another 33k on a premium veteran pack :(

Modifié par JamieHeather, 24 mars 2012 - 05:11 .


#304
dsb0x00

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Lost some credits. Additionally my new level 13 Soldier suddenly has the stats/equipment/colors of my old (promoted) level 20 Soldier. (So my level 13 Solder now has about MINUS 30 points. ^^)
Origin ID: dsb84

#305
Maxorz

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Hey guys i made thread here that can help you if you encounter a failed purchase.
http://social.biowar...index/10546106/

#306
Saiaku

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origin id: SAlAKU (it's a lowercase L)
credits lost: 60,000 exactly earlier today.

It also forgot that I had made a new character.
The level and points were still there, luckily, so I just had to re-create it with name, appearance and gear.

Modifié par Saiaku, 24 mars 2012 - 04:42 .


#307
et2cetera

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origin ID: et2cetera
credits lost: 60,000 credits today when attempting to purchase Spectre Pack.

No switch of character when making purchase.

#308
SiIencE

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I just noticed i'm not able to buy ANY packs from the store, when i select 1 of the packs it just 'hangs' and tells me to contact customer support. And i'm guessing Bioware is tech support?

I don't know if this is related in any way?

#309
CoolEraser

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Same here, It's very anoying..

Origin ID: CoolEraser

Credits Lost:192,000 (1X spectre pack, 4x Premium Veteran Pack)
Bioware Points Lost: 120 Points (1x Spectre Pack)

#310
accessd

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The store is down again for sure. Lost 240 BW points + 60k credits today. Stupid me.

Origin ID: brutback

I honestly don't know why I bother wasting energy, credit and money on this.

Modifié par accessd, 24 mars 2012 - 05:34 .


#311
Stinger14s

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It sucks to play for hours to get enough for a specter pack only to have this happen. Not to mention the 2 times I used actually money and it failed too. The store works 90% of the time, I just CAN'T BELIEVE this issue is still going on. it's been a week - in the IT WORLD that's YEARS!!
Love you guys, love the game... but PA-Lease.... we are crying - pleading - make this right. Pay us back and resolve the issue so we can get on with our lives; AKA Gaming and buying your products.

#312
accessd

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This should be a sticky. This should be addressed. This should be fixed.

#313
Hejdun

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Credits Lost: 160,000
Bioware Points Lost: 0
Origin ID: Hejdun

#314
retsmot

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Credits lost: 86k(20k vet pack and x2 33k special vet packs)
Bioware points lost: 0
Origin ID: retsmot

one wonders why would anyone bother to use their bioware points on such a buggy system? :(

Modifié par retsmot, 24 mars 2012 - 07:56 .


#315
lukkison

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About 200.000 credits lost for last two days.
Is it really so hard to create a properly working multiplayer game?

#316
StaticShock

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 Orgin ID : Nymbryxion
Lost BioWare Points : 480

This is making me sad! :-(

#317
circlemaster

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Modifié par circlemaster, 04 avril 2012 - 12:27 .


#318
nepereta

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Origin ID: nepereta
Lost: 3 Veteran packs, 1 spectre pack and 2 of the new Veteran packs.186k

#319
Rodrorg

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Origin ID: rodrorg
Credits Lost: 60000

happend about 10 minutes ago 24/03/2012

#320
Orba

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Probably lost around 200K between spectre packs and premium veteran packs over the last week (no bioware point fortunately). Would be nice to see this bug sorted.

#321
platzman

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And one again specter pack purchase failed...

100k+ and stopped counting losses:/. This is so incredibly lame support, possibly sueable (since lots of ppl lost real money)... Definitely a sticky, this is no rare bug, I can say I get this 1/5 of my purchases .

#322
H3pi

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Credits lost: 33 000
Bioware points lost: 0
Origin ID: h3pi

#323
XanderCz

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Credits lost: 60,000
BioWare points: 0
Origin ID: XanderCz

#324
Dezerte

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Never had a problem with the store until yesterday, and I still have issues.

I'vetried to buy 4x33000 cr packs and all have failed, unsure if I got the contents. One pack I saw that one of my classes had leveled up and one of my weapons, but my last pack I didn't notice any upgrade.

#325
awakenDeepBlue

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Credits lost: 60,000
BioWare points: 0
Origin ID: awakenDeepBlue