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WARNING: Failed pack purchases can cause loss of credits and/or Bioware points (Updated: 5/4)


1378 réponses à ce sujet

#401
Adam2190

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I've now lost 180,000 credits in total. You better refund us or at least compensate us with something. This is very bad business and it's only going to get worse the longer you let it go on. BioWare you are really starting to get on my nerves.

#402
Kitty Fae

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Bryan Johnson wrote...

Hello all,

We are investigating this issue


Soooo. Investigated yet?

#403
Rattlesnark

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Hey guys - in the mean time, why not just NOT buy stuff from the store and save up all that money? Might as well hold off with what you have now and not take the risk of having it all go to waste.

Modifié par Rattlesnark, 26 mars 2012 - 03:42 .


#404
himegoto

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I cant buy anything just from 1 or 2 hours ago.
Made 3 fail purchases, so 180000 credits there.

I saw the original post was 10 days ago so, whats up devs?
And I want my credits back.

#405
himegoto

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Rattlesnark wrote...

Hey guys - in the mean time, why not just NOT buy stuff from the store and save up all that money? Might as well hold off with what you have now and not take the risk of having it all go to waste.


For how long though? Another 10 days? And somehow I just got this problem. 
It doesnt hit everyone it seems.

#406
deviousuno

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Just lost 33000 credits due to this bug. Any fix? At all?

#407
circlemaster

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Modifié par circlemaster, 04 avril 2012 - 12:26 .


#408
TheyCallMePro

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Rattlesnark wrote...

Hey guys - in the mean time, why not just NOT buy stuff from the store and save up all that money? Might as well hold off with what you have now and not take the risk of having it all go to waste.


Ya, I have been holding off cause it seems like whenever I purchase something the chances of the transaction failing only increases. The problem is I've run out of medigels and rockets so that screws me over big time in anything but bronze matches. I've had this issue for like 10+ days now, kinda sucks when you can't unlock anything new

#409
Rymar64

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Wish I'd seen this thread about 10mins earlier, just lost 33k credits to this plus at least 10k in the past. Not a huge amount but still very annoying and a good couple of hours or so of bronze runs :<

Origin ID: Rymar64

#410
NytFantom

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Well it's nice to know that the problem is known. However I tried to redeem my victory pack and never got the contents and can no longer redeem it now. Boo!

#411
Boogyman013

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Just happened to me too. Lost 60k and didn't appear to get any specter pack items.

#412
MadFuzzball

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#413
Rendy H

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Failed spectre pack purchase (not the first time) and now i can't even join or host online game. Message says"A network error occurred". I'm afraid that I'll lose those points when I'll restart multiplayer:pinched:.

edit:

Yep. Lost 60k credits.
Bioware points lost: 0
Origin ID: Trakais_Suns

Also, today my autologin failed and I could log in in my account only with 4th try. At first I thought my account got hacked , lol. Anyone else experiencing this?

Modifié par Rendy H, 26 mars 2012 - 09:48 .


#414
-penta-

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-penta- wrote...

Credit lost: 200'000+ (some spectre pack and veteran premium pack, I lose count of them)
Bioware points lost: 160
Origin ID: pentanorl


credits lost again... 33k for failed veteran premium pack.

#415
dragg44

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Sigh . . . same problem.

#416
Wampafodder

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Lost another 5k yesterday on a Recruit pack.

I've had marginal purchase success if I completely exit both ME3 and Origin, make sure the Origin process has stopped, restart origin, start ME3 from the Origin window, go straight to multiplayer, and make my purchase. I always start with a Recruit pack to see if the purchase bug is gonna bite me. If I can buy the Recruit pack successfully, I can usually make other purchases safely.
Even doing all of that doesn't let me avoid the bug reliably though. But at least if I'm hit by the bug, I only loose 5k credits instead of 60k or w/e :-\\

Bioware points lost: 0
Credits lost: 236k (2 Spectre Packs, 2 Veteran Packs, 2 Premium Veteran Pack, and 2 Recruit Packs)
Origin ID: TauNemesis

#417
Petiertje

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got the same problem here. It started about 3 ours ago. I noticed the original post was 10 day's ago, I didn't noticed anything until now. strange. But I didn't lose any credits/points, not even after a restart.

#418
Wampafodder

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Rattlesnark wrote...

Hey guys - in the mean time, why not just NOT buy stuff from the store and save up all that money? Might as well hold off with what you have now and not take the risk of having it all go to waste.


Well... Some don't have much choice but to try. I was completely out of rockets and down to my last medigel. I'm not a super useful team mate without essentials like those.... I had to bite the bullet and try to figure out a way to get supplies...

#419
jednou

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Lost a spectre pack the other day.

Credits lost: 60k
Bioware points lost: 0
Origin ID: Jednou

#420
kz3rt

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Lost a premium veteran, a veteran, and several (3 or 4, at least) recruit packs. Estimating at 73k credits lost, probably more. Origin ID is kz3rt; also, way back when the game launched I lost my asari vanguard and quarian infiltrator due to the bug where you're in store at the start of a round.

#421
Arayne

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Lost a spectre pack the other day. And a recruit pack just now and fear losing another spectre pack.

Credits lost: 60k
Bioware points lost: 0
Origin ID: Arayne

#422
Rymar64

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Petiertje wrote...

got the same problem here. It started about 3 ours ago. I noticed the original post was 10 day's ago, I didn't noticed anything until now. strange. But I didn't lose any credits/points, not even after a restart.


I noticed it start around the weekend, first just with issues connecting to games, then later with buying the occasional recruit pack. It's only today as I've recently move on to the veteran packs that I had the issue again and noticed I'd lost credits without getting any rewards.

I've not been playing multiplayer a huge amount, but before this weekend I hadn't had any trouble at all. Maybe it's the servers having intermittent issues as more people have started the multiplayer?

#423
nevyn2k1

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Yes, this same thing has happened to me, the store says let EA know if this continues to happen. I let them know and they responded with "sorry for the inconvenience." Was pretty difficult to accept that at face value, but now I know that I shouldn't visit the store unless it's when I immediately boot up the game from desktop.


Credits lost: 200kk
Bioware points lost: 0
Origin ID: ZombifiedVeggies

Modifié par nevyn2k1, 27 mars 2012 - 12:49 .


#424
MadFuzzball

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nevyn2k1 wrote...

Credits lost: 200kk


I am betting you meant 200k, because if you actually mean 200kk im calling BS lmfao.

#425
Dorogus

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Hi.  I wanted to say that this just happened to me.  I bought a spectre pack, the game hit a loading message and then an error processing.  At this point I still had the 60k credits.

I jumped into a match with 3 friends a couple of minutes later and something weird happened.  I saw them leave (the game continued for me) and they said I was dropped from the game.  I left the game (exit to windows) came back in, tried to get to origin (shift f1) and nothing came up.  The screen got a bit darker but there were no tabs or buttons that popped up.  I joined them in their game, but I had to exit mass effect 3, open up origin, then joined through the friends list. 

Still out 60k and would like either the spectre pack or 60k credits back.