1378 réponses à ce sujet

[vinlandhammer]

i've lost 60k credits on spectre pack, it discounted my credits but the pack ............ nothing, just "failed....blah blah" and took my credits =/

origin ID: VinlandKing

[valleyman88]

[quote]Wynne wrote...

• 1. Don't leave the game or the store when your pack fails.
• 2. Alt-Tab and disconnect from the internet, or just unplug the cable. You will be booted back to the main menu after being told that you need to be connected.
• 3. Reconnect.
• 4. Click on the connect to EA servers button in the ME3 main menu. 
• 5. Click on Multiplayer again. 

Tested twice. Worked both times. My pack was waiting for me when I clicked on Multiplayer and automatically opened, displaying my items as normal. [/quote]
[/quote]This method did not work for me. I just attempted to purchase a pack for the first time in 10 days or so, and of course it failed. After following your steps the pack was not waiting for me. Same as before, the credits were just lost and no new equipment/weapons/characters showed up.

So, another 60k lost. I'm going back to saving my credits untill this nonsense is resolved. I'm almost at 2 million credits now and medigel will run out eventually (now at 22 left). <_<

Modifié par valleyman88, 28 mars 2012 - 08:37 .

[Runic_Wolf]

I'm surprised they haven't fixed this yet.

[Skeith86]

Happened again, another 60k. This time, however I got at least some of the items.

[Aoibheann]

Has anyone gotten anything back yet? credits/points/packs? I still haven't

[wildknight81]

any eta on this? i have lost 300 bioware points from purchases made on the 11th and ea support keeps closing my help tickets saying please be patient. that is running very thin.

[Jadokast]

has been happening on a few occassions to me have reported it not heard back yet loast around 200k credits.

origin id : joddy74

[WaveZtream]

Lost total 200k myself and 60k just now as we speak they seriously need to fix this issue

[laurence47]

3rd time this has happened to me so far and really fed up, can buy everything but spectre packs on the last try, spectre always bugs, have gameplay feedback on.

Origin ID: Kuronekko
Credit Losses: 180,000
Bioware Point losses: 320

Can we get this fixed or am I justified in saying that this game was thrown out of development 6 months too early, your call, Bioware.

[Nazzren]

I've lost count on how much, over 200k+.

Origin ID: RYAZ-ZEN

Wasting time and effort for nothing.

It's failing constantly. Worst timing ever for a jumbo pack considering more than half the time it's stealing my credits without giving me the pack.

Modifié par Nazzren, 28 mars 2012 - 06:51 .

[JR1911]

Just happened to me too for the first time.

Origin ID: JR1911
Credits lost: 60000

Edit: Looks like I did get atleast some items from the Spectre Pack after all.

Modifié par JR1911, 28 mars 2012 - 08:26 .

[Woffen5]

Im SO friggin sick of this issue. The only time I can successfully purchase a pack is after restarting the game. All other times its horribly broken. If lucky I get the contents of the pack, but Im not always lucky. Most of the time I have to search through everything to see if there is anything new.

Question is if the issue is mainly server or clientside. If its mainly serverside they might not need to release a patch to fix it.

Modifié par Woffen5, 28 mars 2012 - 10:26 .

[cryleo]

Yeah me too, i'm tire of loosing credit because of this , fix this bioware

Modifié par cryleo, 28 mars 2012 - 11:10 .

[Japkap79]

People relax already they cant just make a hot fix every time something goes haywire, they have to get it tested and release it in bigger patches due to the console port thing :/.

I had the issue as well with kits not showing up and the commendation stuff and victory stuff lost in the void, was free then i got the error and surprise it cost credits, and i lost my credits for the veterans kit.

[Pandaman102]

Woffen5 wrote...

Im SO friggin sick of this issue. The only time I can successfully purchase a pack is after restarting the game. All other times its horribly broken. If lucky I get the contents of the pack, but Im not always lucky. Most of the time I have to search through everything to see if there is anything new.

Question is if the issue is mainly server or clientside. If its mainly serverside they might not need to release a patch to fix it.

What's causing the purchases to fail is obviously a server-side issue, but the failure to properly refund credits/Points or consistently recognize there are outstanding purchases is entirely client-side.

Modifié par Pandaman102, 28 mars 2012 - 11:31 .

[Woffen5]

Pandaman102 wrote...

Woffen5 wrote...

Im SO friggin sick of this issue. The only time I can successfully purchase a pack is after restarting the game. All other times its horribly broken. If lucky I get the contents of the pack, but Im not always lucky. Most of the time I have to search through everything to see if there is anything new.

Question is if the issue is mainly server or clientside. If its mainly serverside they might not need to release a patch to fix it.

What's causing the purchases to fail is obviously a server-side issue, but the failure to properly refund credits/Points or consistently recognize there are outstanding purchases is entirely client-side.

So basically, they should be able to fix it without having to patch the client.. I hope.

[Gandonar]

vinlandhammer wrote...

i've lost 60k credits on spectre pack, it discounted my credits but the pack ............ nothing, just "failed....blah blah" and took my credits =/

origin ID: VinlandKing

Same issue here, lost credits go no packsm happened a few times now.

[rshel555]

Origin ID: rshel555
Credits lost: 60K
Bioware Points Lost: 0

About 2045 hrs I was charged for a 60K credit Spectre pack, but didn't get it. Instead, I got the infamous "One or more of your purchases failed..." about 4x. I finally gave up and exited the game because it looked like the server had replaced my credits. When I went back in a few minutes later, the server took the credits and didn't give me the pack after all. <sigh> Wish I had read this thread carefully earlier, but I was sure it wouldn't happen to me. Better go to EA and post my loss there too. Although it looks like that is a waste of time...

This is the first time for me on this. And it doesn't please me, either! And for the insult, I see that all of my game purchases for the last decade from Bioware have disappeared from my ID as well.

[Mal_Reynolds]

Maxorz wrote...

THERE IS A FIX TO PREVENT FURTHER DAMAGE
If/when a purchase fails disconnect from the internet by pulling the plug on your machine or by disabling wifi. This will return you to the main menu. (DONT QUIT THE GAME)
Enable your internet access again and return to the multiplayer menu and your pack unlocks now.
Myself and my friend had only postive result using this method.

Tried this and origin had me relog in-game when I went back into multiplayer. Credits gone and items still not there.

[Si-Shen]

The "work around" may or may not always work, I had it work on a resourse pack but I am unsure if it worked for the specter pack as there are no signs of anything new in my inventory. This would bring my total from 120k to 240k (Si-Shen81)

[DarkangelV]

Lost about 240-360 BW points, and i cant even buy recruit packs with credits -.-' i keep getting the error message
Valkyrr3

[Dr.Sid]

Not only they did not return anything or fix anything .. they did not even react in any way, as far as I know.

[Optimoot]

Lost; 240k
OriginID; Optimootprime

Lost 4 Spectre packs now. Keeps on rising. Pretty much a daily thing now recording my losses.

Modifié par Optimoot, 02 avril 2012 - 02:50 .

[baconada]

Origin ID: baconada
Credits lost: 20000

And I might end up losing more if I risk buying more packs. :/ Others definitely have it much worse, though.

[Sark47]

I've got this numerous times but thankfully I haven't lost that much points.

Lost credits: 165k + 200k
Origin ID: anoyster

EDIT : Happened again, had to bump up the number of lost credits.

EDIT2: And again plus this time I only lost an additional 5k because nowadays I always buy the cheap thing first incase this happens but afterwards I entered a game and the game did the thing where it loses connection after the store glitch during the first wave and I essentially lost equipment I had put on, I've probably lost some equipment before aswell since the game always stops working after the store glitch.

EDIT3: I'll probably stop updating this as of today but in the past 5 days or so I've lost 3 5k packs and 2 premium spectre pack so over 200k to the drain once more.

Modifié par Sark47, 15 avril 2012 - 09:30 .