1378 réponses à ce sujet

[Side Effect DK]

Reposting my comment from another thread:

Hmm.. Happens to me too. Just bought a Spectre pack, and was very annoyed that I didn't get any items. Restarted the game, and 60000 was gone.. BUT, when I hit the Weapons button, I saw that I've gotten the Graal Spike Thrower, which I didn't have before, so.. Something must have gone through. :S

[ZCaitan]

Same troubles here. Just adding to the choir.

[AlexMBrennan]

For the record, I got the "transaction failed" error (with items/unlocks magically turning up) the last 10ish times I tried to buy stuff. NONE of the purchases worked properly - well done, Bioware! 

It worked in the demo, btw

Modifié par AlexMBrennan, 17 mars 2012 - 03:50 .

[MrLee95]

I just lost 80 BioWare points trying to buy a Vet Pack.
Here is my post reporting the error:
http://social.biowar.../index/10125043

Also I put up a post in the Multiplayer forums to warn others that it could happen to them!

http://social.biowar.../index/10125366

 

Modifié par MrLee95, 17 mars 2012 - 04:11 .

[phalnx]

Happened to me a little while ago, after i saw this post, i started up my game, and found out i was missing 60000 pts from a spectre pack, then i decided to check my classes and inventory, found out i had an Asari Adept now, might be worth checking your inventory and seeing if you have anything new.

[zartan88]

I just posted about this then seen this thread - yep, same has happened to me. I've lost 120,000 credits now (trying to buy Spectre Paks) and I'm really, really annoyed about it.

I tried to play a multiplayer match as recommended (either host or join) and it just refused to either start a game or join one which in the end forced me to quit the game.

As soon as I loaded it back the Credits were gone again - I've had enough of this now.

Modifié par zartan88, 17 mars 2012 - 05:25 .

[Pandaman102]

phalnx wrote...

Happened to me a little while ago, after i saw this post, i started up my game, and found out i was missing 60000 pts from a spectre pack, then i decided to check my classes and inventory, found out i had an Asari Adept now, might be worth checking your inventory and seeing if you have anything new.

There are a few people who have also reported receiving items despite the failed transaction, but that in itself can also be considered a bug since that might mean you can spam purchase attempts (and fail attempts) for unlimited item unlocks. Since the client thinks you have the money, it'll keep sending out requests until you restart.

[UndefinedM]

happened to me more than once, but i'm never sure if i actually get some unlocks without seeing them. for example, once i got a turian unlocked but i never saw the pack open animations, some other time i was just down some money but couldn't find anything new around.

[Asaghon]

Yea, still not working. Sometimes I find something new after restarting the game, other times I don't.

[BongMong]

Pandaman102 wrote...

phalnx wrote...

Happened to me a little while ago, after i saw this post, i started up my game, and found out i was missing 60000 pts from a spectre pack, then i decided to check my classes and inventory, found out i had an Asari Adept now, might be worth checking your inventory and seeing if you have anything new.

There are a few people who have also reported receiving items despite the failed transaction, but that in itself can also be considered a bug since that might mean you can spam purchase attempts (and fail attempts) for unlimited item unlocks. Since the client thinks you have the money, it'll keep sending out requests until you restart.

No, it doesn't work like that. In had this problem, and spammed it trying to get it to work. I had only got one pack when I logged back in to check, as I only had the money for one. It is annoying though as I thought I had lost it until I checked.

[Spherexius]

I've been unable to purchase anything at all for four hours and counting now. It ate the credits for a couple veteran packs as well, after I tried restarting the game.

Highly frustrating when I'm running around with rank 1 weapons! (Yes, I'm slow.)

[Gordonjoeman]

Just wanted to let you guys know, that I also bought a veteran pack and it glitched out. Same scenario that's going on, (lost the credits after restarting) yet when i returned I received a weapon I didn't have before. Is there possible that sometimes we actually receive items from the said pack without the notification?

EDIT: Just saw your post phalnx, your right. Thank you

Modifié par Gordonjoeman, 18 mars 2012 - 04:06 .

[Bakakenny]

Well crud, this just happened to me as well.  I came here to post the fact that Iost 5,000 points when It failed to purchase my Recruit pack, and my balance is only around 1,000~ish now (I had around 6,180 points, I believe).  But then I saw this thread...

Have they addressed that there is a problem with the store yet?  It said to contact Customer Support, but I'm not sure how to do that - just create another post here (and hope that it isn't overlooked)? 

Cheers...only 5,000 points, which is just 20 minutes in a Bronze game.  I'm not "super skilled" at this, so Silver is hard enough for me...and it's not 60,000+ points like most of you have lost.  I'm just afraid of it happening again!

[akujinalastor]

I've lost well over 180k credits this weekend from whatever this is. I can tell when it's going to happen because it essentially locks me out from joining or creating multiplayer games, or even looking at the leaderboards until I restart.

It's incredibly frustrating to the point I just uinstalled the game. I'm sure I might regret this once I calm down, but honestly I have limited time on the weekend and it sounds like theres no way to be reimbursed credits/origin points when this happens. Largely disappointing.

[BTCentral]

Just thought I'd join the club and re-post this here. (With the added advantage that it also bumps the topic).

BTCentral wrote...

Stee156 wrote...

Just lost 60k too, tried to buy a specter pack gives me a error.  Credits were subtracted then after a load comes back.  Restart the game and the 60k is subtracted and no pack.  Restarted the game went to the store and still nothing.

Also checked everything, admittedly I Don't know the exact number of missiles and ammo I  had but medi gel still 0 and no new levels and no new weapons or characters.

I had the exact same issue. Contacted EA support, but unfortunately it does not look like they can do much (if anything) about it and they basically said your best bet is posting on the forums.

For the record: I had the issue, quit the game, restarted multiplayer, saw the credits had gone without providing anything new. I was not at the match waiting screen etc. at the time, I had exited to the multiplayer menu (like in the second screenshot) then proceeded to the store.

The exact message displayed was - "One or more of your purchases failed to process. If this error continues to appear, please contact customer support."

Here's some screenshots - the before/after. (Credits disapeared, nothing new - I didn't take a picture of the character screen, but nothing new there either, there were also no additional medi-gels, ammo packs, etc.).

Gallery link: http://imgbox.com/g/ZMruklcEkH

Modifié par BTCentral, 18 mars 2012 - 05:34 .

[tigram]

I can't even spend my points because i can't register them. I purchased 1600 Bioware points at Media Markt but I Don't know how to add it on Origin. Could somebody help me? Please, I'm desperate, I can't belive that i just wasted a lot of money for nothing :-(

[Madeline Lightning]

Yeah I just got the transaction failed and contact support message too and the purchase button for any pack is greyed out now. I also noticed a character I altered (skills and equipment) kept resetting itself to holding it's prior weapon and all skills were reset. I used Bioware points for this too. I've lost more money on this game than gambling in real life.

Modifié par Madeline Lightning, 18 mars 2012 - 06:28 .

[.jpg.exe]

Similar to OP, purchased with creds and with BWP and no pack comes through, values go down, can't get into MP games now either :<

[SabreMoose]

Also experiencing this problem. out only 60k so far. I've also had problems where the first game I host goes well but the second drops all the other players out around wave 4/5. Afterwards I am unable to buy pack or create new matches (clicking create a match does nothing) and a full restart is needed.

[Madeline Lightning]

Yeah this i a real mess with the event going on. I don't trust playing it if i lost a bunch of bwp to the store. who knows what else i'll lose. I keep noticing like in the last post things resetting on one character. I played a match solo and got to the hacking part, did it and then died on purpose. usually i get some credits and experience but I'm not getting anything for playing, so most likely nothing will be saved.

Modifié par Madeline Lightning, 18 mars 2012 - 06:53 .

[MalusNos]

Lost 60k credits on this problem as well. Really sucks with the event going on since it makes it so I'm unable to play with my friend. Whenever I can open the Multiplayer section it'll pop up saying I need an online pass to access it and then it proceeds to the Multiplayer main menu anyway.

[domkchan]

Would be great if someone from Bioware/EA could at least mention something in this thread...

[schokomax2]

 i contacted support on the issue through chat  after losing 60.000 credits, the guy demanded an "invoice" i should have received via email, when i told him that there was no invoice for items bought with ingame currency he kicked me out of the support channel, i wonder if theres a way to file a complaint against support staff members, cause i have the chatlogs saved..... so much for support stuff reading their games' technical forums

[Madeline Lightning]

Yeah me too, i gave them the email with the transaction history and he said bioware was working on it, but i dont see any post about bioware working on this specific issue.

[D12AK0]

I've now lost 360,000 Credits (6 Spectre Packs) and 640 Bioware Points (actual Cash).

A Grand total of 10 Spectre Packs down the toilet and counting.

I hope they credit us for all these credits lost especially the Bioware Points that were wasted!