1378 réponses à ce sujet

[antoisspence]

Credits lost: 20,000
Bioware points lost: 160
Origin ID: antoisspence

This is really crap, I keep entering the store over and over again but I'm just getting the "purchase failed to process" nonsense. According to a few posts I've seen if I exit the game I'll lose those Bioware points for good?

Is something being done to fix this? Seriously, two weeks or more this has been going on, people are losing credits/money and there's been nary a peep from Bioware or EA about it. Seems the only way to find out about this bug is for it to actually happen to you.

Is it really too much to ask that they take down the store or even make an announcment of some kind?

EDIT:
I got in touch with EA support through live chat and when I explained the issue I got my Bioware points back! But instead of just refunding the 160 that I lost trying to buy the Spectre pack, I got a full 400 points! And it only took around 10-15 minutes.

Needless to say, I was pretty damn happy.

Modifié par antoisspence, 31 mars 2012 - 01:03 .

[dzero]

Credits lost: 60,000
Bioware points lost: 0
Origin ID: dzer0

30/03/2012 approx. 18:55 GMT

If I did actually get items but didn't get to see them revealed to me then that's fine but I have no idea whether I did or not.

Modifié par dzero, 30 mars 2012 - 05:59 .

[derzarux]

Credits lost: 300.000
Bioware points lost: 0
Origin ID: Derseb

In the last 3-5 days i bougth 7-8 spectre packs.
I got the little nice error at least 5 time sand the money was lost after i quit the multiplayer.
In the last few days the error happend far FAR to often for me.
Its just frustrating when over 65% of your money gets lost!
Every patch brings a few more strange bugs but they are not as bad as losing all his 60000 money for a spectre pack.
And now 5 out of 8 times... please fix this bug and give me back some credits.

Modifié par derzarux, 30 mars 2012 - 07:26 .

[Feralian]

Credits lost: 80,000
Bioware points lost: 0
Origin ID: Feralien

I bought spectre pack and veteran pack. This is so frustrating.

[Richard Ralh]

Credits lost: 20,000
Bioware points lost: 0
Origin ID: Glanc

Veteran pack. 03/30/2012 about 20:25 GMT

[mahittojr]

Credits lost: 500.000+
Bioware points lost: 0
Origin ID: Dexterknife

Been playing gold games with some good players, barely been able to buy any packs. Got the N7 sniper, it let me enjoy the game some more but now it's getting kinda frustrating and boring. Did several gold games and manage to get a package by restarting the game first, then I get class xp and respec thing in my spectre pack...

[Tarrachal]

Credits Lost: 93k
Bioware Points lost: 160
Origin ID: Tarrachal
http://social.biowar...0660/1#10584413

Contacted EA twice and am consistently referred here where like the rest I am ignored. Bioware, you reak of EA's taint.

[Boscagoo]

Credits lost: 60k
Bioware points lost: 0
Origin ID: Boscagoo

5 minutes ago, 00:25 GTM, spectrum package

[safred]

Credit lost: 180k
Bioware points lost: 0
Origin ID: nn92

26/3/2012. I have sent an email to the EA Assistance, and i talked with an ea advisor.

[mjb203]

Credits lost: 20,000
Bioware points lost: 0
Origin ID: H3llF1R3

This was a couple weeks ago while buying a Veteran pack.

Modifié par mjb203, 30 mars 2012 - 10:52 .

[mi55ion]

Credits lost: 660k
Bioware points lost: 0
Origin ID: Mi55iON

At first i didn't fret about it too much, but last 3-4 days it's becoming consistent to lose credits on purchases.

Modifié par mi55ion, 31 mars 2012 - 03:25 .

[vrumpt]

Credits lost: 5k (i know, but a bug is a bug).
Bioware points lost: 0
Origin ID: Vrumpt

Just happened, first time its happened to me. Couldn't start/join a new match afterwards.

[penguinjoeseph]

Origin ID: Penguin_Son
Credits lost: 40k
Bioware points lost: 320 points

[mindfuct]

Origin ID: mindfuct
Credits Lost: 180,000
Bioware Points Lost: 160

[Leones Maneres]

Origin ID: Xchsandpepp
Credits lost: None
Bioware points lost: None

My problem has been a repeated crash of the store when I try to purchase any pack above Recruit level. I have to close the game, then reopen it to see the purchased items. A big part of the "kick" in buying the upgrades is the "opening" of the pack to see what random items you have received.

Big disappointment when, after 4 - 5 Bronze level playthroughs to get the necessary 60,000 points for a Spectre Pack, I go to buy the pack only to have the system, consistently, tell me the store is unavailable. But then when I go back into the game after closing it, my points have been deducted and the transaction has happened - I can see the new items if I hunt around the interface. Really, REALLY annoying. Please fix this!

[ev0lt]

Origin ID: ev0lt
Credits Lost: 300,000
Bioware Points Lost: 0

[ergocorp]

Origin ID: ergocorp
Credits Lost: 60,000
Bioware Points Lost: 640

Modifié par ergocorp, 31 mars 2012 - 10:53 .

[Lanjin]

Wish I would have read this earlier. Total lost:


Credits lost: 180,000
Bioware points lost: 320
Origin ID: Lanjin

[Lanjin]

Jezuz!

Credits lost: 185,000
Bioware points lost: 320
Origin ID: Lanjin

[Duchell]

Credits lost: 120,000
Bioware points lost: 0
Origin ID: Duchell

The constant loss of Credits completely takes away the fun in MP for me. It's also the reason why I haven't spent any BP, yet and won't do until this stupid bug is fixed.
Not that I think that it'll do much of a difference but here's another thread to add to the list:
http://social.biowar...8361/1#10129673

Modifié par Duchell, 31 mars 2012 - 11:37 .

[DangerKnerd]

DangerKnerd wrote...

Dezman8 wrote...

Buy a recruit pack, if it goes through it's safe to buy.

I can confirm that one. Well, i only tested it once but it sounds very plausible. It won't save you the credits, but it will minnimize your loss.

Well, it seems it don't work. I just bought a Recruit pack. I got it and thought that it was safe to buy, and then boom! Lost 60000 credits on the next specter pack...

[JackofStaves]

Ditto here, 3-4 times over the last two days

Origin ID: jakoshadow
Credits: 65,000
Bioware Points: 0

[Kersah]

Origin ID: cherilynn1015
Credits: 60,000
Bioware Points: 0


Tried to buy a Spectre Pack today and lost my credits.

[Spasmodik]

Credits lost: around 200,000
Bioware points lost: 0
Origin ID: Spaz99

I can sometimes make 2 good purchases in a row, then the third one fails and I cannot do anything online in the game anymore; join or create games etc. Going back to main menu solves nothing and exiting the game and restarting only shows my credits are gone (as has been concluded already). Kinda annoying this as I don't have infinite time to earn those credits again.